Not only did Andy answer my initial message within 2 minutes, he answered after hours with a quote…read moreon pricing. I sent the same message about my problem to multiple businesses that do the same repair work, and the answers ranged from 'looks like your screen is broken' to 'we don't stock screens for your phone.' He gave me updates as to when the part will be available, when it would be ready but also what hours his business is open. Clearly Andy gets my money. Customer service is simple.

Stopped by on a Sunday afternoon because my iPhone screen was cracked and getting worse. The place…read moreisn't far from Gateway and 34, but is a little hidden in the upper level of a small shopping plaza type row of stores. You go in the front door and straight up a rather steep flight of stairs, where you'll find a couple of counters and phone accessory displays. One lone guy was working that Sunday but he was happy to help. I have an iPhone 6S which is a few years old now, but they nonetheless had different colours of replacement screen in stock, and he quoted me a great price to do the replacement. Unfortunately he'd injured his wrist recently so said he'd take a little longer than normal, but I left the phone with him for an hour and went to do some shopping over on Gateway and it was all done by the time I came back. Super helpful and friendly service, good prices, and they seem to keep a good stock selection of spare screens too. He even threw in a tempered glass protector for free. Would certainly recommend this place to anyone needing replacement phone glass, and although I hope I won't need another replacement any time soon, I'll certainly go back if I do need a new screen again. Two thumbs up!

Dropped iPad off for repair. Turns out it needed a new battery. Battery was replaced and my device…read morereturned in less than 2 hours. Such prompt friendly service is really appreciated!

My husband dropped his iphone 15 in a parking lot and it landed right on a rock and shattered the…read morescreen. It is such a new phone that we decided to try to get the screen replaced. We took it to doctor fix and they gave me a price that I thought was alittle steep but I didnt have time to get quotes all over the place. They got working on it right away and I was impressed with how fast they did the repair. The phone now looks brand new and Im glad we dont need to buy a new one. Overall great company that serviced as promised.

I took my Samsung A14 5G in to get the screen replaced. Karan was amazing! He said to come back in…read more40 minutes. When I returned it was waiting. He even put a mate screen cover on at no charge! I then mentioned that now I needed to figure out how to get the Google App Store re-installed. Karan got it back! My grandbaby somehow disabled it. If you have any issues with your phone, need a case, or just a question, I highly recommend going to see Karan!

YOUR MOBILE service was fantastic, the phone was repaired quickly and works great…read more MY GALAXY CAPTIVATE needed a new screen with in 1 hr of dropping it off I had a call for authorization to repair. By days end the phone was ready to be picked up.

Your Mobile is a store that focuses on cell phone repairs. They also sell phones and unlock them…read morefor you. They can unlock most phones and charge about $30 to do so. It's a pretty good deal since many companies rip you off with cell phone sales now, most people go online to buy a phone for much cheaper and then try and get it unlocked. They also do cell phone repairs and prices range from $22 to $170, they can even fix some water damages phones. Some people give up on their cell phones when something goes wrong because the original companies are such a burden to deal with. I suggest you bring your phone in here and get them to take a look before you wire them off.

My review with the Mobile Klinik, Sherwood Park location, begins when I received a notification on…read moremy phone regarding a charging issue with my Pixel 6a. Google issued a warranty service announcement regarding the battery where there was greater potential for battery failure/explosion after receiving 375 charging cycles. As my phone reached this level, I was informed by Google to get my battery replaced under warranty at an authorized repair centre. The closest Google authorized repair centre near me is Mobile Klinik, Sherwood Park location. I received Googles battery notification just prior to Christmas. Upon checking online for verification that I qualified for replacement, I contacted Mobile Klinik and spoke to one of their technicians, explained the situation. Mobile Klinik had the battery in stock, however, due to the nature of the repair, often times the screen will need to be replaced due to cracking while disassembling the phone. As I needed a new screen anyways, a choice was made to hold off on the repair until a replacement screen could be sourced and provided. I called mid January to check on the progress of my repair and was informed that another Mobile Klinik had replacement screens for my phone and arrangements had been made to transfer the screens to the Sherwood Park location. Calling the following week, while speaking with a female at the store, I was informed that no record of my repair was pending. Further, I was told that the battery was not covered under a warranty repair (as per Google) and I would be charged for the battery, screen (which I would have been anyways) and all labour. The quote was in excess of $300.00; far more than what my phone is worth. Needless to say, I didn't follow through with the work. Returning to Google, I proceeded with an alternative pathway for compensation for the defective battery and received a pay out for USD$100.00, transferred to my bank account. I went online and sourced a new screen and battery for my phone at a fraction of the price quoted by Mobile Klinik and will be conducting my own repair of which I am more than capable of. I would not recommend and will not proceed with the Mobile Klinik Sherwood Park location for any repair or purchase going forward.

I have gone into Mobile Klinik several times and each time was helped with my problem at no cost…read more The staff are very knowledgable and pleasant. They are my first stop when I have a tech issue.

Unprofessional . Went there to repair my MacBook .They ended up with creating swollen keyboard keys…read more. Moreover didn't provide the receipt after asking for several times . Utterly frustrating.

The guys at Xtratech totally bailed me out this week. My Samsung S6 went blank on me. Got a new…read morephone at Best Buy but the geeksquad couldn't transfer my data from old phone to new so the sent me to Xtratech. Kal and Muhammad determined my motherboard was fried but they totally hacked it and got all of my data, contacts, photos - everything! Fast, super friendly, and wicked smart. I will take all my tech issues to Xtratech. You should too!

Great customer service and price Thank you Mobile fix pro…read morefor fixing my phone Will definitely recommend to my friend

This is my third time getting fixes for my older iphone at this business…read more Several years ago, my battery needed replacing. I was nervous about not using an Apple battery but i didn't want to pay their price for an older phone. The owner is extremely fair, and polite. My battery was done in a half hour, and worked like a charm for several years. A few weeks ago, i needed another battery replacement, and the same owner had it taken care of in a half hour. Then, unfortunately, a week ago i dropped my phone, and the pixels and screen were wrecked. After researching a fair price elsewhere, i went back to fastfix and within 40 minutes i had a like new phone. Don't hesitate to get mobile repairs here! I researched going online and ordering the parts, as I can get installation done at home, but after coming to this business twice in the past, I have seen that he does the right job. I won't have to worry that something won't work after a few weeks... His prices are excellent, and his attitude seems to be that he cares a lot about doing good work. I plan on buying a newer phone at the end of the year and i won't hesitate to return to this business when i need any repairs!

He fixed my phone very quickly. Extremely happy with the service! The shop was clean and had lots…read moreof variety of cases and covers.

amazing place, price was good, but the timing was even better. every place i tried was having to…read moreorder in the screen i needed , which meant it would have to be an over night thing, but when i found mobile squad. they had what i needed and was finished in less then 30 . this would have been my 4th time having to fix a broken screen and i wish i knew about them for the first time, lol . 1000 percent would recomend and if need be , my future business will be mobile squad , without a doubt ,, thanks again guys !!