Overall ok experience. Good selections. A little slow on the delivery but otherwise would recommend…read morethem.

My wife and I we're looking for a custom made sectional for our new home in Bonita Springs for…read moreseveral months. We went to every furniture store in the area, but could not find what we wanted for a reasonable price. We drove out to Immokalee late one afternoon to check this store out after reading about it on Nextdoor. We came home with a beautiful and reasonably priced set on order. We almost drove past the store as it is very unassuming on the outside. Inside is another matter. They have a wonderful selection, all well made and the salespeople/ owners are outstanding. No one in SW Florida should buy furniture without at least checking this place out, unless you want to spend money needlessly. This is not a bargain outlet, but a classy furniture store with an excellent selection, way out in Immokolee(!?)

Amazing and excellent customer service! I would give this place 10 stars if I could and I'm very…read moreparticular. We went into the store on Weds and had Julie as our salesperson. Excellent. Would follow up with us off ahd on - just the right amount. Not pushy. Excellent customer service. She arranged for an entire household of furniture to be delivered two days later. We had Jose and his helper. They were excellent. Hard working and very thorough. We couldn't be more happy with the customer service , quick delivery and excellent customer service by everyone invoked. Definitely recommend this place!!!!!

We went to a number of furniture stores in the area, and once we checked out FOS we were extremely…read morepleased with what we found. We purchased a beautiful guest bedroom set from Rob at FOS. I love the Florida costal vibe and great selection of furniture and decor available at FOS. They have their furniture in stock and ready to go upon your purchase. Rob was friendly and helpful. We were able to purchase our bedroom set for a rate of 12 months no interest. My husband and I rented a box truck at Home Depot, a friendly employee loaded the truck for us and we were off! It was a stress free experience, and I highly recommend them. Great quality furniture at fair prices for the current economy.

I enjoy stopping in from time to time to have a coffee and read the paper in a quiet clean…read moreenvironment. Friendly service a television to watch and plenty of copies Florida weekly to read. Good sandwiches and salads available for lunch one of my favorite little hidey hole to disappear to when I have an hour to kill.

The sign was misleading. That's why 4 stars. It says it's open Monday to Sunday on the banner out…read morefront, however all the stores are not. The majority are not actually. So we did a lot of window shopping. There are some nice places with a lot of styles to choose from. Some prices are high and some are reasonable. A lot of floor samples for sale that look crisp and brand new. We saw signs marking 50% off sales too. We will definitely make a point to call abs come back when all the stores are open the next time we drive over to this side of the alley. The store is right off the highway, across from the miromar outlets.

Each ACE Hardware is independent owned and operated as retailer-owned cooperative. This means your…read moreexperience may be different at different location. We were in the neighborhood and went in Gavin's ACE hardware near San Carlos Blvd and Kelly Road. As you walk in, you know quickly, this is a fully size store with the feel of "Old-fashioned General Store" with everything available. You can get hardware to paints, cooking grills, fertilizers and many other items. Today, we went in and the staff are very knowledgeable and helpful as always. Excellent service here! We loaded up with fertilizers, feeds, and home artifacts and returned to our summer project. By the way, there is a food truck , Sabor De Mi Tierra, offering Empanadas, arepa, Salchipapa and burger. Wish the Gavin family great success on their reopening of ACE Hardware in Fort Myers Beach!

I use to hate Ace the place just annoyed me not this Ace all the Aces the older you get though the…read moremore you want ppl that know what the shit they are talking about and will help out . Now I can't speak for all the Aces just this one because we do have one in Michigan and they are a bunch of ding bats to be fair though The water in that area was poised back is 62 that a whole other story anyway these guys are good quick and friendly as all get up.. The old man out front on the weekends throw him a dollar for God sake he goes around finding pins with the American flag or Army or Marines and sits out there and sells them and donates the money to A charity. You could give him a penny and he will give you a pin so throw him a dollar i take the pin and every couple weeks bring them back and give them to him yes that makes me a good person . #Ace4TheW

Excellent experience with Terry. We ordered a king size bed-frame in which he delivered and helped…read moreput it together. Service was outstanding.

Annie was amazing! her honest and fun attitude made me feel welcome and comfortable ! there where…read moremany items to choose from and she made sure I found the perfect one for me! the payment option was a nice touch but the prices are already well set! Annie's yo girl!!

These guys are great! The building looks like warehouse but do yourself a favor and stop by! Prices…read moreare very competitive! We purchased a table from them over two years ago and one of the hinges failed and made opening the table impossible. We contacted Price Cutters and they sent out Kurt and his partner. They tried to fix the hinge but couldn't. They committed to find a solution and came through with replacement hinges. The table functions as when it was new! These guys rock!!! Give them a try!

This place is run by what seems to be high schoolers. The people that work here are rude and talk…read moredown on their customers. There was one situation where we were actually THREATENED by a worker!! Me and my boyfriend purchased a couch about 3 weeks ago and were told it would be delivered in a week or two. However, we had to call every single day, and got the response "I don't have an answer for you, I don't know what to tell you." We then were told 3 weeks later "to come get our refund check" and when we went in to get it, were told to leave and pushed out. I am in absolute disbelief at the way this place is so poorly run. Sean, the main guy we have dealt with, really needs to get the stick out of his behind and learn to have a sense of customer service. WOULD NOT RECOMMEND!!!

I've dealt with furniture concepts for years now and have always had nothing but the best results…read morewith the quality of furniture. Everyone there is helpful and tells me the truth about what i'm buying. On the other hand, I went to Kane's furniture and purchased a leather sectional that peeled apart in 6 months. I found out later that they had a class action lawsuit due to the sectional. I'll never go to Kane's again. We went back to furniture concepts and bought a leather living room set with power recliners. It has been over a year and not one issue in quality.

When we first moved to Fort Myers in July we didn't know which of the many furniture shops to trust…read moreso we went to a few. Finally, we ended up at Furniture Concept and felt we had found a group who planned to be honest and low-pressure. However, the customer service post-purchase is nothing short of a disappointment. Within two weeks our couch cushions were flattening on the corners and, unless you sat all the way on the back of the couch, you would slide right off slowly. Now nobody who sat on this couch weighs more than 200lbs so we know it was not "operator error". After getting tossed around between three people and leaving several "messages" about the problem, I finally went into the store. The fine gentleman who sold me the couch had the gall to actually tell me that he wouldn't have purchased that couch himself and that he tells his customers the same! After swearing up and down he didn't sell it to me (we consulted with BOTH salesmen the day we chose that couch), I was directed to take pictures of the problem since they're just the "middlemen" and would send them to the manufacturer's representative. Three weeks and several more unreturned messages later, I finally was told that there would be a shipment of replacement cushions that would be sent on the next shipment but that it wouldn't come in until December! As December rolled around, my calls were deflected and I was told the shipment still had not come in. I explained I had family visiting the week of Christmas and was assured the cushions would be in. Long story longer, the cushions never came until after New Years and THEY WERE NOT THE CUSHIONS I NEEDED OR SENT THEM PICTURES OF! I was told that they could do no more to help me and have not heard from them since. Summary: There are many furniture stores in Fort Myers that treat their customers the way they should be but FURNITURE CONCEPT IS NOT ONE OF THEM. Take warning if you plan to purchase here.

Richard, Susan and Paul are fantastic people to work with and very professional. They go above and…read morebeyond to help their customers and they sell quality merchandise. We've purchased every light fixture in our home, along with bar stools and dining chairs. The quality is fantastic and at a great price. Their friendliness and professionalism is so refreshing when making a purchase. It doesn't matter if you are buying one fixture or a whole house, they treat you the same. I would definitely recommend stopping and taking a look at their showroom. You won't be disappointed. 5 stars for sure!!

The quality of their barstools is not great. Worse yet is the sales person Paul. He is…read morecondescending and rude and lacks any sense of professionalism. I would not bother with this place!