I bought a Acura TLX today from offlease only, I have to say it was one of the better experience I have ever had at a car dealership. 4 thumbs up to Mike and Marti. Thanks keep up the good work. read more

Off Lease Only - Orlando - Used Car Dealers Near Me - Orlando, Florida

The place has a huge inventory of vehicles and flow of customers. Most of the vehicles are reasonable priced but also reported on Carfax with structural damages which is the reason for the low prices when compared to KBB prices for the same vehicle without an accident. All their vehicles are sold as is but many still have the manufacturer warranty. Do not expect a salesperson to greet you and walk the inventory with you. It won't happen as you are on your own. If you find a vehicle of interest, head to the office and good luck getting someone to discuss your questions. The company: their inventory is purchased at auctions meaning they are not off lease most of the time. They do not accept offers, just the sale price. Most of their employees lack professionalism and basic customer service skills. They will want to quickly throw you a hard credit inquiry. Once that's accomplished, they are constantly changing the requirements for you to take the car. Of course they change it for worse making it barely impossible. Most of the financial institutions that work with them are practically unknown so expect higher interest rates and requirements than traditional banks and cooperatives. Down payments as well as other transaction payments (license plate, registrations, fees, etc) can only be done by cash, money orders or personal manager's check. They do not accept ATM, credit cards, personal checks or alike. Finally, I sent a good friend of mine that has a low credit score (low 500's) because of lack of credit history and they made the process a total nightmare. It took 2 days to complete the sale (the documents they required were totally absurd as I've done this process many times myself). My friend even called me a few times literally crying during that time. Definitively don't recommend this place. There are lots of options out there. Stay away. read more

A very different auto-buying experience. I loved how there's no pressure while selecting a car. In-house financing was reasonable too, although I should have used my CU. Great selection of nice, late-model cars, from Audis to Chevys and almost everything in between. I could have bought a Jaguar, Maserati or Porsche had I wanted to, but chose a Lexus hybrid at an astonishing price, low mileage too. Basically, it's Prius running gear with a nicer-looking cabin. read more

I loved the cars and selections. The prices were amazing too. The only bad thing is it takes forever so better plan for an entire day.

I purchased an AUDI in late January, 2018. Found a few weeks later that the MMI control unit to change radio stations & access the car menu is not working properly. Contacted the sales guy, and he advised that car was still under manufacture warranty. Took it to both AUDI dealerships in Orlando, and also contacted AUDI Director of Operations for North America about this, and looks like previous owner had spilled coffee or Coke on the MMI control module. Dealership failed to informed or fix this prior to re-selling vehicle. Contacted OffLease Only and got multiple calls, from different people who claimed to be Customer Care after telling the story and sending quote to replace this MMI module ($1000) Plus, they said that they will contact and resolve issue with GM from Orlando. Today I took vehicle and spoke to John CSR Manager at Orlando, FL. Took the vehicle for 4 hours and returned saying it was fixed. Nothing was fixed, they had cleaned the buttons with the paper towel, and when I asked to speak to the GM he did not wanted to show his face and was probably embarrassed to explained what his CSR manager had done. Spent total of 6 hours today, and no resolution. Wasted a full day of work, drove an hour to this place, and no resolution. I engaged the assistance to the owner, and we exchanged a few messages asking for assistance, and her response was Ill find someone to escalate to. This place is a total Joke. Purchased 2 cars from this place, and they dont take care of the customers. Worst customer service ever, and clearly they just care of moving a large volume of vehicles. Currently looking at legal options, so this people become more ethical. read more

I have mixed feelings about this company so I will give you the pros and cons so you can make your own decision. I was searching for a 2016 Audi A6. I live in Tampa and there were none available in black with low mileage. I found one in Sarasota but it had a lot of miles and was $39,000. I found one at OffLease in Orlando for $30,999 with only 15,995 miles which is $5,000 below blue book value. I called to make sure they still had it and made an appointment for the next day with Jonathan to see it. I told him I had filled out an application for financing and asked if he could tell me the status and advise of what interest rate I could get. He told me that they sold 100 cars on Saturday and could not get to any online applications. This made me nervous because I was coming in on a Sunday and it sounded like they were crazy busy but the price was good so we drove the 2 hours to see the car. As soon as we arrived I was shocked. The place was so busy it was insane. They had a good system for checking people in and getting your sales rep to you but I knew that if to wanted to buy this car I was in for an all day ordeal. People were everywhere. The cramped office was filled and the outdoor patio area was filled. The lot was full and cars were everywhere. They have tons of people working but it was a painfully slow process. After our test drive I had them look at my car that I wanted to trade in. It was a 2010 Audi A6 in good condition with only 89k miles and the Bluebook trade in value was 6800 to 7500 and the I owed 7300 so I thought it would at least be an even trade. They came back and offered me 4200. They said they were a wholesale company and would take the car to an auction and that was all they could get for it. I knew I could sell my car to a private seller but if I did that I would not have a car to drive while I searched again for the exact car I wanted so I agreed to accept that price. I was still under blue book on the new car so I was not that upset about it but I did find it strange that they quote being below blue book on the car they are selling but don't give blue book on trade ins. I want to point out that at this point that I was 5 hours into this car buying process and at several points when I hesitated about anything or questioned the long wait the attitude of the sales person and others was that I could leave at anytime if I did not want the car. They are selling so many cars due to low prices that they do not care if you leave without buying a car. Next I finally went in to the finance office. I knew my credit score was around 740 and I expected about a 4% interest rate. They told me my credit score was 700 and offered me 8.5% interest on a loan. I told them that was not right and that my credit union offered me 4% but my credit union does not work with OffLease because OffLease requires certain forms of payment that they do not normally offer. Suddenly, after I questioned the rate, the finance person starts checking his computer and now he can get me 5.99 % rate. This was better but I still felt like it was not right. We ended up agreeing that I would sign everything at %5.99 and I would call my credit union the next morning to see if they would agree to alter their practices and pay OffLease with a certified check so I could get the best rate. I was at this crazy place for 7 hours and I did end up getting the car I wanted at a price about $10,000 below what other dealers were selling this same car for and it does have a V6 turbo engine and I love it but my advice for anyone considering buying a car from this location is to get pre-qualified for your loan before you go and bring that along with a copy of your credit score. Don't trade in a car with them unless you have to, they will not give you a good price. Do not go there on a weekend. Go early in the morning during the week and do you research beforehand. My total day with travel time was almost 12 hours on a Sunday and it was an ordeal. I knew exactly what car I wanted. If I had test driven several cars I would have been there several more hours than I was. They do have great prices but the rest of the experience was not good. read more

So, we were having issues with another location, but this location did its best to help in anyway they could. The owner/manager solved our issue for us with the other dealership, and this dealerships customer service department did their best to help as well. Thank you Madeline, Jay, Mike, and Mark! read more

Sales portion was great...of course, they want you to buy a car. We did pre-financing through our own bank....thank goodness. We flew to Orlando to pick up the car and still had to wait 2 hours. Car was clean, nice and as it was represented. Then we find out the car only has one key, not much we can do about that.. We hit the road at 1p for our 10 hour drive back home. Two hours outside of Orlando we take a bathroom break, lock the car only to find out, the key we have won't unlock the car when we try to get back in. Clearly not something any one would try or consider before driving off. Logic says if the key starts the car, they key should unlock the car. I'm also to assume Off Lease never locked the car or they would've already known about this issue. So, we are currently stranded in Ocala, waiting for a tow truck to take us to a local Honda dealer to re-key the car........ALL OF THIS IS OUT OF OUR OWN POCKET. Off Lease says they'll reimburse, but I don't have much faith considering they gave us a car key that doesn't unlock the door. NOT HAPPY! read more

I was not expecting to get good service at this barebones dealership but Faris completely surprised me. He sold me a car when I wasn't planning to buy one and I'm completely happy with it! While the checkout process is much longer than it should be Faris stuck with me and kept me informed as to when I could expect to have the process completed. If I could just rank Faris, I would give him 5 stars! The checkout process could use some streamlining though. read more

i bought the suv last month was original red colour and when i received title after 3 weeks it was gray colour in the title. i try to contact sales person don cyprian and even orlando office no one even care to answer or return to message or phone call. i would suggest everyone not to use this location. the worst customer service. read more

We have been looking at cars from Off Lease Only for a while now based on the recommendation of a friend so when we saw a car we were interested in we decided to take the plunge. After arriving we were greeted quickly by our salesman, Sam Hackett, who explained the process and quickly got the car for us to view. We then asked for a test drive and he quickly helped us arrange that. The entire process took a few hours, but that included taking the car offsite to a 3rd party to do a vehicle assessment. Each member of the team we worked with, Sam, Anthony Palestos (Finance Manager), Shawn Mcleary (Finance Director) and Tony Riccio (Sales Manager) were friendly and helpful. It was a much better car buying experience than we have had in the past as the price is the price without any tactics to keep you in the dealership. Overall a very good car buying experience that I would recommend to others looking to get a great value on a car. read more

Terrible. I have had a few bad car buying experiences and this was the worst-by far. Terrible lot. Poor system. Took 5 hours and I had the car picked out before I arrived. Don't waste your time. read more

I originally wrote a 5 star review featured below until I took my car for its first service inspection. Turns out my car had experienced extensive damage by its previous owner and required 2,000 in repairs. I had it quoted by three mechanics and even glimpsed below the car. The car must have been rear sided, because the axel was bent, and both hubcaps and tired needed to be replaced in addition. When I called off lease, they neglected to offer any assistance. Oh well, ha. Do yourself a favor. It's not worth the risk here. 10 Stars. Everyone was extremely friendly and helpful, and seemingly had my best interests in mind at all times. I worked closely with Fernando who gave me advice on Financing, auto insurance, and even drove me to my bank to get my down payment! A wonderful human being who never felt pushy or aggressive. He as well as Mike were just decent family men who were trying to help me find the car I needed. And I did. 10 Stars you guys. And look for Fernando! read more

Although I have heard mixed reviews about the dealership, personally up to this point It has been a bit of a struggle. I have been interested in a vehicle at the orlando location for about a week and a half have just received interior photos of the car. Although the employees sound like they want to help me, the salesmen never answer the phone when employees try to transfer my call. I have since been waiting 2 days to here back from the dealership and nothing. For me this is especially frustrating because I am an out of state customer in Minnesota. read more

My boyfriend and I had been browsing the Off Lease website for at least a year. We knew I'd need a new car soon and were sure we'd be checking out one of the locations when the time came. I was not looking forward to car shopping because I generally don't like car salesmen. They are so pushy and make me feel uncomfortable. The second you step foot inside the Off Lease "showroom," you know you are somewhere different. We were introduced to Matt J. He explained the process and sent us out to the lot to explore...alone! That's right, no one follows you around pushing each and ever car on you. We found the car I went there to see but wasn't sure about it so we kept looking. We looked at all sorts of cars and SUVs. It was fun to explore so freely because we got to sit inside some cars we knew were out of our price range without hassle. We narrowed it down to two cars that we wanted to test drive. My boyfriend just texted Matt and he had the cars pulled from inventory for us. He did the paperwork for us to be able to drive and then we were on our way...alone! Another bonus, we got to take the test drives without a salesman. We ultimately decided to purchase the 2016 Toyota Avalon. I came with a check from my bank so it expedited the next part of the process. Matt had some paperwork he needed to fill out and then we just had to wait for the financial department to text us which office go into to finish up. While we waited, we called our insurance company to get the new car added. Working with Alex, the final paperwork only took about 20 minutes. We had to find Matt one last time so he could take us to my new car and make sure everything was satisfactory and we were on our way. While this process may not be for everyone, it was ideal for me! We would def. purchase from Off Lease again and recommend them to anyone looking for a newish car! read more

Total waste of time. They made us wait around for 1.5 hours only to offer us a shitty interest rate on our perfect credit (both my wife and I are over 800, no bankruptcy, no foreclosures). read more

I was in the market for a truck and found one that met all my needs at Off lease in Orlando. I put my information in and a salesman named Said reached out to me. I filled out the application online and gave all my information needed so I could go in and test drive the truck. Since it was exactly what I was looking for I knew if I test drove it and liked it I'd buy it, plain in simple. I was expecting to be in the mid $400s for a monthly payment. I asked the salesman Said if I could get a ballpark figure of what my monthly payment would be. He told me $291, not including tax and fees. I thought it was strange because that was a lot cheaper than I expected, but I was happy to potentially be spending less money than I expected. I went in and test drove the truck and liked it, so I said I wanted to move forward with buying it. I began signing the remaining paperwork with Jesse (who was great) and when it came to monthly payments there was 3 options depending on the coverage I wanted. Low $600s, high $500s and low $500s. I told Jesse I was confused because those numbers were a lot different than what Said told me on the phone the day before. Again, I was expecting to be paying mid $400s a month after the down payment, but it didn't sit right with me that I was told such a low number and then given high numbers when I went to purchase it. Jesse said he didn't know where the number $291 came from but it wasn't correct. I asked Jesse to call Said in to ask where he got the $291 from. When Said came in I asked why he told me the payments would be $291 before taxes and fees. He looked me directly in the eyes and blatantly lied and said he never gave me that quote or any quote for that matter. Now, if it was a week or two before that I had spoken to him maybe I could have chalked it up to me mishearing him or getting the number wrong but it was less than 24 hours prior that I had spoken to him and he definitely told me $291 before taxes and fees. I know what he told me and I didn't just pull $291 out of the air. I told them I felt this was a sleazy sales tactic to get me in the door. Luckily, I had done my research and budgeted for higher than the $291 before taxes and fees that I was quoted at. I would have been even more upset than I already was if that lower number I was quoted at was what I had budgeted for. I did go through with purchasing the truck, but I do feel like the salesman Said quoted me the lower price to get me in the door. In my opinion, it was a sleazy sales tactic and left a poor taste in my mouth. Jesse though was very helpful and apologetic for the lower quoted number situation, and than that, I am satisfied with my purchasing of the truck. read more

I have been to many dealership looking for a van for my business. Finally I found the perfect van at OffLeaseOnly and the price was the best when I did the comparison amongst everyone in the area. The folks that helped me get into my van was very friendly and was not pushy. read more

This was my first time purchasing a vehicle from a dealership and the associates at Off Lease Only made the process very simple. I was initially contacted by Sam T who set up my appointment and got me in the door. I met with Sam H who was EXCELLENT! Sam was very patient, honest, and thorough. He made sure we were knowledgeable about the vehicles available and the purchasing process. I finished with Anthony P in finance and he was also very thorough in explaining my financing options. I was very impressed with how quick and simple the process was handled. This is the second vehicle my family has purchased through Off Lease Only and I plan on referring all my friends and family to this company! read more

I give this dealership a 5-star rating, not only because their staff are amazing, but their selection of vehicles is wonderful. Though I have decided not to purchase a vehicle at this time (not due to any fault on OLO's end, but due to a bank that accepted financing for me of which I don't agree with their business practices), I will certainly be purchasing from them in the future. The entire process was seamless and took about an 1-1.5 from start to finish, with salesperson Mich. Mich is a very great guy, who is really positive and upbeat, and answered any question I might have had before I even got to ask it. I test drove and decided to proceed with a 2016 Audi A3 S-Line. It wasn't until I had reached sitting with one of the finance managers, Luis (I think), when I was told who the loan would be through. I quickly did thorough research on the finance company and decided they weren't for me. Again, this was no fault of Off Lease Only and their team. I loved the vehicle and establishment, and though the car had been in an accident prior to me attempting to purchase it, if you do your homework you can find a gem that has a history. This car was in a small sideswipe type of collision in Miami, that didn't cause much damage at all. Do YOUR homework, and listen to what the salesmen have to tell you. They truly are transparent, and I'm looking forward to doing business with these folks in the future. read more

I arrived dealership and was immediately met by my salesperson, Leo Pereira along with Pintea Tatiana. Leo provided an incredibly detailed overview of the dealership, showed me how to conduct a search for vehicles at the Orlando lot and how to check the CarFax reports. He was very clear that many vehicles have clean reports, however some vehicles have been in accidents which is clearly listed in the report. He further explained that I was able to get it inspected by my mechanic prior to buying. Although I had one vehicle in mind when I arrived, with the dealership being so large and such a vast selection, I took my time and walked the entire lot (several times in fact). The amazing thing for me was Leo and Pintea took a very low-pressure approach which I absolutely appreciated, all while being available and assisting with all my questions and setting up test drives for multiple vehicles. Financing went well working with Chris Dakers. He walked me through the process and made it extremely easy to understand and get everything completed. Additionally, when I had a question a couple days later, he was able to assist without hesitation. Because of the professionalism and amazing customer service, we bought two other vehicles there a day later. Thanks, Off Lease and more importantly, thanks the three amazing people I dealt with, Chris, Leo and Pintea. Its people like you that make a business successful. Thank You!!! read more

Nice place, lots of cars. Shopped online first, made the instore experience quick and painless. Sales and finance people were all friendly, courteous and professional. George Valaaquez, our sales guy, was great. Overall, would recommend this place, and George too! read more

First visit to Off Lease Only. Loved dealing with Sam T and Thalya!! They made the so easy. Ask for them!!

I personal do not like to go to car dealerships because of the high pressure of the sales person. Today we visited off lease for the first time we felt very relax looking around. We loved Wilson (also known as Billy) he did an great job explaining things to us. He also took the time to show us cars 10 minutes before closing. The best part is that he was not our assigned salesman. Super amazing guy. read more

I'm just leaving off lease Orlando. I had an appointment with Mitch. This is my first time ever getting a car & I was very excited to go shopping today and looking at my dream car. When I walked in it was super busy!!! He had no time for me so he passed me over to his co worker crystal. She was literally the rudest person ever!!! I had my co signer with me & he had a credit of 750. She asked me what my credit was I told her.. she asked if I had pay stubs etc. I told her no I was really just interested in test driving the vehicle first. She told me I came on a Saturday and it's very busy and I would have to wait an hour (which.. ok I don't mind waiting) she sent me outside and told me to go look at the vehicles... she didn't bother to walk with us. She sent us in the wrong direction. Her demeanor was very rude & careless. I should've known something was wrong with her when I saw the chip nail polish on her fingers had dirt under them not that; that matters. But, you can tell she was a careless individual. More or less she made my first car shopping experience terrible. read more

Worst experience ever and absolute shit vehicles that they are 100% hiding bad things about. Accident damage, frame damage, rust, so on so forth. Insides are disgusting, cars are way over priced for what they are. Advertised as clean yet vehicles should be priced way way way less and the absolute worst customer service ever. STAY CLEAR DO NOT SHOP HERE read more

Harold was wonderful, but once he turned us over to the finance/closing team, it all went downhill. Waited 2 hours after we said we wanted the car and only recieved attention when we said we had to go and were walking. Finance guy rushed us through paperwork because we were "in such a rush to get out". We signed up for some extra stuff we didn't quite understand and now can't get our 2K back for it. Car dead 3 days later, customer service girl who called to check in on us said she would "pass on my concerns". Love the car (now that it starts again) & Harold, but that is about it. read more

Great experience. Everyone was very courteous and helpful. Very different from a dealership.

Salesman Rodney was very patient and helpful. Entire staff were very nice. Went in with my Capital One loan approval and they didn't try to talk me out of it like at other car lots. They answered all my questions - I think I got a great deal read more

Update: After contacting OffLease regarding my issues with the car I purchased from them, I am now happy with the way it turned out. So, I give them a neutral 3 stars for my experience. --------------------------------------- OffLeaseOnly offers pricing on cars well below market value, but what they don't do is disclose all of the problems and push a sale on you quickly as an "as-is" purchase. I'm from out-of-state and requested, from the sales rep, all of the issues with the car. He emails me pics of scratches, which when I flew in, wasn't even close to all the scratches I noticed. They give me a CarFax report that mentioned only one rear end collision. But now that I have the car back home, I took it to the dealer and after inspection, it was found that the car sustained damage to the front passenger corner and all along the side to the rear passenger door. The repairs appear poorly done and the dealer will not warranty any issues in that area. The front head light had water inside and I figured that it would be covered by warranty, but not with the previous damage! So, now I have a car that requires over $3,000 in repaired and has scratches all over and a bad paint job on the front bumper and quarter panel, and a bad headlight. Was it worth me flying all the way to Florida to buy a car well below market value with all of these significant problems??? Plus, the dealer sticks with his "as-is" sale to escape the fact of failing to disclose all of these major issues and won't do a thing to make it right. I will never recommend this company and I highly discourage anyone for falling for the cheap prices that end up not being so cheap! read more

Working with Sam Hackett and Frank Santoro to complete the purchase of a car for my daughter went very smoothly and much more efficiently than I was estimating, given that it was a weekend and Off Lease Only in Orlando was very busy. (I guess there's a reason for that!) It is a fun place to car shop, with an amazing selection of pre-owned cars, all very nicely organized on a huge lot, with very friendly staff all around. Sam and Frank in Sales were so pleasant to work with. I didn't feel pressured, and they managed multi-tasking at it's finest! The whole sales process seems to be very well organized! I would highly recommend Off Lease Only Orlando! read more

Sam was very helpful and knowledgeable and more importantly made sure that I got the vehicle that I wanted. He was professional with so much experience in car sales. I felt very comfortable and didn't feel the pressure I usually come across at other dealers where I purchased previous vehicles. From going over how Offleaseonly works at the computer booth to moving my stuff from my old vehicle that was traded in to the new vehicle, he made sure that everything went smoothly. Jonah was also a sales guy that helped us when we went there before and he was also very helpful as well. Overall, it was nice that I was able to buy the vehicle I wanted without the feeling of taking advantage of. read more

Best car buying experience ever. Mike Hamdan was extremely helpful. He was extremely patient and seemed to make the customer his number one priority. Highly recommended! read more

I went on a Sunday and it was very crowded, so I found the car I liked and made an appointment for Monday (thankfully the car was still there). At my appointment time they got me right in for a test drive. When we decide to purchase they got us approved and out the door in a little over an hour. Our salesman Mike H. was great! The only draw back is the office /customer waiting facilities are very small and crowded. read more

We are impressed by sales person Derek Soler and his customer service. Very professional. Would highly recommend. He explained us everything and made this process of buying a car easy! read more

Cheap prices but be sure to check the CarFax , sales guy was fine but was dealing with 4 customers at once the place is a zoo , too many customers not enough employees. We waited over an hour for finance guy to tell the car was in a pretty accident. Walked out bought a car somewhere else this past Tues clean CarFax read more

My husband I and went to purchase a 2017 chevy suburban from Off Lease on August 8, 2018. Upon leaving the Off Lease we took our "new to us" vehicle to our local Chevy dealership to have it inspected and checked for any issues. We had a manufacture warranty as well as a extended warranty. Not even 5 days after we purchased it, the Chevrolet dealership informed us the vehicle was basically a "lemon" and they would not honor any warranty work on the vehicle. After calling Off Lease and Chevrolet corporate offices we took it back to resolve the issues. When we took it back to Off Lease not once but twice (Wednesday August 22nd and Saturday August 25th), they did not admit they sold us a severely, "beyond repair" suburban and refused to take responsibility for the sale. We live 2 hours away and had to take off from work both days to go back to the dealership where we were taken advantage of. We tried to trade the suburban for another vehicle and Off Lease refused to honor their side of the deal and charged us more than what we paid for the suburban, raised our interest rate, and our monthly payment with out any apology! When we left 10 pm on Saturday we were very disappointed, pissed, upset and we felt betrayed. As a result we are filing a complaint with the Better Business Bureau for fraudulent business and will be contacting the local news stations to share our horrible experience if Off Lease does not lower our monthly payment to the original quoted price and the interest rate we had with the suburban. I wish I could say something positive came from this experience but not surfaced but disgust, a major headache and distrust. I hope something is done to resolve this purchase and issue or we will no choice but to seek legal counsel. read more

On Sunday, Feb 28, my teen age Grandson called me to come to Off Lease Only Orlando to co-sign a loan agreement for a 2013 VW he wanted. After driving 60 miles, waiting 7 hours to close, I was appalled and my intelligence insulted when they expected me to agree to selling him a car with 3 rear endings, and 24% interest, and a cash down payment of $1500. The very next day he found the same VW at our local VW dealer, $1100 less, and we closed at 5.8%. After flipping burgers and french fries for two years to save for a down payment he nearly got burned. On a positive note, he gained a lesson on his future buying experiences. Concerned Grandfather! read more

Great place to buy a used car. Dealt with Hiram Carillo, and he was honestly the best car salesman I've ever dealt with. The sales reps there get a flat fee for every car they sell, so they have no incentive to push you into something you can't afford. If you come at a busy time, be prepared to wait to talk to the sales staff... This is definitely not a "lure buyers onto the lot and gang up on them" place. There will be no haggling, you will probably not even meet the sales manager, and the F and I guy said he didn't think I needed any protection plans as a cash buyer of a car still under manufacturers warranty... 6 stars out of 5. read more

I was very apprehensive about Offlease Only because I thought they were too good to be true; low prices and fairly used cars, but I had an extremely pleasant experience. As I walked into the business there were so many people inside but I was greeted and acknowledged immediately. I was given a sales rep in less than 5 minutes. MIKE HAMDAN is the guy you want in there. He is professional, very honest and knowledgeable, he will get you in and out of there. My process was also very smooth because I did ALL of my research prior to my visit. I knew the car I wanted, my driver's license and insurance was on hand & I was already pre-approved by my bank. The wait time between after test driving my vehicle and seeing management was extremely long, I waited almost 3 hours where I did some shopping and grabbed some food. Please bear in mind many of these vehicles has been in minor accidents so review the Carfax that they provide for you. They do give you the opportunity to take it to your mechanic to have it reviewed and also the test drive is 15 minutes or 5 miles whichever comes first so use it wisely. Overall, based on the customer service and car buying experience I received I definitely will be returning in the future! read more