I gave the lowest rating possible but the rating is actually worst. I boarded my dog there for six…read moredays . When I picked her up she could barely walk, was vomiting and had diarrhea. She had lost weight. The cameras went out several times and I had to call about them not working. My dog had to go for emergency treatment after I picked her up but ended up dying a week later. My dog was perfectly fine when I dropped her off but died a week after being picked up from this horrible place. No one should ever use this facility if you care anything about your pet. These people should not even be in the business of boarding animals because they don't care about your pets.

Do not take your dogs here! My dogs were mistreated and not taken care of. Our 10 month old Bulldog…read morehad feces matted to her rear end. After we gave her a much needed bath we could see that her skin was irritated. There is no telling how long she was sitting in her poop. When I gave our Lab a bath he also had dog poop on him. This leads me to believe that that are cleaning the rooms properly. When I called to let the manager know she had no solution to the issues and seemed not to care. I am still waiting to hear back from the owner. This business needs to be shut down! If you care about your pets do not take them here!!

Terrible grooming and an extremely rude self righteous groomer. She cut my dogs hair down with…read moreclippers after being asked to not cut his hair. Which might have even been ok (his hair is very prone to matting) except that when I spoke with her she interrupted me multiple times, went off on some weird tangent about how she was going to become a lawyer and told me she "didn't care if I ever came back". So there you have it.

Steve and his staff take personal care of our dogs. We have used them for many years and they are…read morecritical to our ability to go on vacation.

What a wonderful place! I have 2 dogs that attend day camp and LOVE IT! I have a 10 year-old poodle…read moremix and a one year-old golden. The poodle mix is skeptical of everything and she absolutely loves the ladies, the dogs and being a part of group play. My puppy thinks its the best thing ever. She gets to see her friends, play and have some manners training. They have helped me with training, we work together, I reinforce at home what they are teaching and working on at camp. We have used them for grooming. They did wonderful with the girls when they were groomed. They really take the time to get to know your dog and to make sure your dog is a good fit for the kind of program they run, which is group play. They teach manners, boundaries and teach the dogs to respect and read cues from other dogs. They've just done a wonderful job with our girls. I highly recommend them for boarding. They actually stay with the dogs 24 hours. We've been clients for about 9 months

They proclaim to love all dogs but that's not true. They cancelled my 14yo dogs grooming…read moreappointment and stated they could not see him ever. They have never even met my dog.

We have two rescue babies and the staff has always been careful and attentive to this helicopter…read moredog mom. We take our dogs here for their regular check up and vaccines, I love that they have an app where you can see upcoming health needs, current health of your pet, upload cute pictures of your pet, etc. We have boarded one of our dogs with FR several times, but now having two we just get house sitters. We were satisfied with our dogs 5 night stay, he got fed, played with the big dogs, and was super worn out when he got home. Every time they go in for a vet visit the staff handles our dogs with care and gives them all the treats to calm their nerves. They've always given us medical advice, etc. We had an instance where our dogs kept vomiting and took him to FR after visiting the ER. They stated he was having bad seasonal allergies gave us two medications and within days he was back to his normal self. Would recommend their boarding, veterinarians to anyone! I am very picky with my babies & FR has always been good to us.

This review is long overdue & I've sat with this on my heart for a year as I gave time for the…read moreAlabama Board of Veterinary Medical Examiners to convene. October 2024 My sweet dog Chloe Rai died a excruciating painful death that I don't wish for anyone's animal... I trusted Flint River Animal Hospital to provide care for my beloved dog, Chloe Rai, during a critical medical crisis. A surgery was done to repair her intestines from an intussusception on a Monday. By Tuesday night, I noticed something was wrong postoperatively & Despite my proactive involvement, multiple visits each day that week and my repeated efforts to communicate concerns about her worsening condition... the clinic failed to act with urgency and did not take the complaints seriously. I was told I was overly concerned and that my knowledge as a nurse did not translate into the vet world. Lack of attention to her symptoms, critical delays in care, and inadequate communication about her condition defined our experience. Their inaction led to Chloe's condition worsening, ultimately requiring emergency surgery at another facility in Tennessee.. where i wasn't instructed to take her until hours before her death. There, on Friday of that week it was discovered that her critical condition was caused by ruptured intestinal sutures from the surgery performed earlier that week from Flint River... leading to sepsis and her death. I was mislead throughout my entire encounter with Flint River & I was not prepared for what took place that evening. I sat in their office holding Chloe as she was actively bleeding out as they continued with routine examinations on everyone else's animal for nearly 2 hours, them being FULLY aware of my critical complaint, That her stomach was bloated & she was in pain... The result of this occurrence landed me in an emergency vet in Tennessee and $10,000 in debt... this heartbreaking outcome was not expected & was preventable with earlier intervention and honesty. As a pet parent, I felt dismissed and ignored by multiple staff members. The lack of empathy, accountability, and urgency deeply compounded the pain of losing my irreplaceable baby, Chloe. This experience was not only emotionally devastating and traumatic but financially burdensome. The situation has been escalated to the Alabama Board of Veterinary Medical Examiners and the clinic has been privately held accountable.. Based on what we endured, I cannot recommend this clinic. This is Chloe on her final day. Blessings.

Love, love Haute Dogs! They always do an excellent job. We have used them for two Schnauzers…read more They always have our dogs ready when they say they will and they both love going. The staff are friendly and professional.

Great place with very friendly people! My dog was treated well and looks great now!read more

I was very comfortable leaving my dogs in Ashley's care. I felt her maturity to be an asset by…read morerelieving my anxiety at being away from them. Previous sitters had been friends or children of friends who were young and did not do this routinely. She was very professional.

Ashley and her team from Happy Tails Pet sitting did an outstanding job pet sitting my two dogs,…read moreone with special needs. We had just moved to the area and needed pet sitting for a longer period, Ashley and her husband gladly met with us and our two babies and ensured that medications were administered, vet was consulted when necessary and my two dogs have never been happier with any of their previous sitters. Thank you Ashley and AJ for taking such great care of Mr Biggs and Delilah!!!

Dale Buchanan is a top notch dog trainer! He comes to your house for one-on-one training with your…read moredog. Dale is reliable, on time, and communicates well. He worked with our 3-year-old French bulldog and taught me so many invaluable skills to bring out Louis Mac's potential. I learned the importance of mental stimulation and problem-solving to keep our dog out of mischief. Dale helped me to find what Louis enjoys doing, which "rewards" motivate Louis, and all along the way, Dale was there to demonstrate and to provide valuable feedback. I highly recommend Top Gun Dog Training with Dale Buchanan.

Dale has a natural understanding of dog behavior. Our dogs progressed with each lesson. From simple…read morecommands to more complex, they learned better self-control and problem solving. Utilizing positive reinforcement, we have helped them to develop better impulse control. With Dale's suggestions, our dogs now enjoy and stimulate their minds with dog puzzles, lick mats and agility sticks. We were amazed how simple redirecting of our thinking helped our pups advance. If you follow his lead, (no pun intended) and put in the work, you too will get results. Thanks again Dale!

Aug 2026: we travelled to nashville for a long week end. Unicorn boarding had room for my 3 dogs…read more They each had a dog pen fenced in area : where they could run & exercise. Very reasonable rates , great for us seniors. ( a dog owner I know said she put her dog with a group of 300? hard to image someone housing Or kennels for almost 300 dogs? Could they be putting them in boxes? ) Unicorn has a dog run for each dog but certainly can not house 200 dogs at a time.

Picked my dog up Monday after two nights. Kennel was nice size. No heat as advertised. Temps were…read morenear freezing. Not an outside dog. Dog had spilled her water, soaking her pillow and blanket. No idea how long her bedding had been wet. She came home dirty like she had been in an old barn, not a big deal, a good bath never hurt her. Owner was very nice, helped me wrestle her harness on and helped get dog's things to the car. Included in her toys was a bone that looked as old as a dinosaur bone and another smaller bone. I hope my dog didn't chew on these nasty things. This would be a nice place for a big outdoor dog but not recommended for a fufu house dog. Just not for my type of dog. Don't hesitate to use this kennel for a sturdy, outdoor dog.