I am so taken aback by the amazing service received from Jason of Fat Boy Towing! One of my tires…read moreblew out around midnight during a cross country road trip from Oregon with my daughter and little dog in rural Harper, TX. AAA dispatched Fat Boy, and Jason went above and beyond to get to us quickly, put our spare on our tire, and even followed right behind us at 40mph to make sure we got ourselves to the Discount Tires in Kerrville safely on our spare. AAA had mentioned that other towing companies in the area were not available at that hour or in that area, and I feel so fortunate Jason was. He later told me he considered how he would want to be treated if he were traveling far from home, did not know anyone in the area, and something like this happened to him. That kind of thoughtfulness absolutely showed in the way he helped us. THANK YOU, Jason, for your kindness, professionalism, and true care--and for making a stressful situation so much easier!

AAA member for 25 years and had an issue with our truck. Requested flatbed tow truck as it needs to…read morebe towed about 20 miles to dealership. Tow Truck shows up and driver can't get our truck out of driveway. He lies about not having the proper equipment and lies to his office and tells us to call AAA back for new service provider. Don't trust Fat Boy Towing.

We were looking for a very specific and rare vehicle for my mom and stumbled upon this dealership…read more Its in Kerville so it took us a little over an hour to get there but definitely worth the drive. We worked with Julianne. She was extremely knowledgeable, patient, and friendly. We were not pressured in anyway, No BS nonsense games played, and felt no pressure during experience what so ever. Finance manager was friendly, thorough and transparent. We were in and out fairly quickly, carfax provided, car was washed, full tank of gas and had plates out the door. My 4 year old was with us and they provided snacks, toys and kept her busy. The women's restroom was extremely clean bathroom. Loved our experience, pleasure working with everyone and highly recommend.

Amazing experience!…read more I was traveling through the area and had a repair emergency on the air suspension of my Wagoneer. I left a message for Service Writer Cody and he called back. I explained my predicament and while he was sympathetic to my needs, he did say that his shop was quite busy. Then he said, bring it in and we'll do our best to look at it. I arrived about 3:30 pm on a Friday afternoon. Cody greeted me and asked me to sit tight. Within 10 minutes, he was reading codes. I met with Cody and Service Technician Brian. They listened to my complaint and my thoughts and Brian said if there's an issue in the system, they'll find it and we'll go from there. After relaxing in the customer waiting area of the showroom, Brian came by to tell me it was fixed! I was very happy and very pleased with the attitude and quality of service I was met with by Cody and Brian. Thank you Crenwelge Motors!

Got a regular oil change here, the general manager Derek helped me out. He went above and beyond by…read moreexchanging my oil pan plug with a spare he had on hand, (no charge) and then performed the shops typical practice of checking/topping off all fluids. It was quick and easy, and the shop gives a 25% discount for veterans! I would highly recommend this shop and service to anyone in Kerrville who would like work done. They also perform brake work, and fluid flushes. For routine maintenance required, they also give coupons. I can't commend enough how easy and good of a service I received here, thank you Derek and grease monkey for the good work! I will return.

I have always had great service at this location. They are quick and Eric, the technician, is…read morefriendly and does not perform any work without permission.

I have used several vendors but NONE were as professional, knowledgeable, and timely as RV EMT. I…read morehave used them for two unexpected issues and one scheduled maintenance and all three times I was impressed. First, they have opened a brick and morter office next to the police/sheriff office on Main Street. They offer a small selection of RV accessories you can't get at Walmart or ACE Hardware. If you're the DYI type, they also offer parts available in stock or order. The biggest asset is their billing process. Michelle or her assistant will call giving me a general idea of the cost and the appointment time. The technician is really good at keeping me updated with any delay or early arrival. Once the technician gives the work orders for the day, Michelle sends me a bill that I can immediately pay online. I am not affiliated or connected with the business in any way. However, I was recently asked because I spoke so well about the company. Honestly, I am honored. I had a situation last year that was causing me SERIOUS health issues. Being a new four season 5th wheel, I was unaware that the dealership filled the fresh water holding tank. I hadn't used it and the tank grew black mold. My son accidentally flipped the pump onto the on position giving me a mix of fresh and stored water. A team of two technicians drained, bleached, and then sterilized my tank and the lines in my unit. Making it safe to drink again. I just haven't ever worked with such knowledgeable and caring technicians.

Great service, fast, friendly and fair price. The technician was very good. Made test on my…read moreplumbing system and diagnosed the problem quickly. Ordered the part and installed it within two days & had my problem solved. I would use EMT again.

I had an oil change using the mobile service on my 2018 Focus and was extremely impressed. Jimmy…read morethe technician was professional, personable and efficient. His thorough inspection of my vehicle and informative analysis was greatly appreciated. I highly recommend taking advantage of this service.

Not very happy with my first impression. Arrived 12 minutes late. Seems folks here are not very…read morehappy at their jobs. As soon as I arrived 12minutes late the man at the counter said they could not do my tire rotation just oil change due to my tardiness. 12 minutes. Place is empty he was in his phone as I walked in, 4 empty spots at the car work area. I said fine as I needed oil change done, asked for my keys and said to wait. No hello welcome, have a set enough a complimentary drink. Nothing, guess since it's a small town they really could car less. It's December 23rd 7:42 am. I hope they actually do the oil change and put some sort of safety and care into the work. This will be the last time I will bring any of our vehicles here.

The first thing that impressed me was how clean the work area was, tools neat and orderly…read more Technicians were confident and respectful. I highly recommend Extreme Outfitters. I was very pleased and will return.

It's a little roadside shop, but they know what they're doing. Friendly folks who are jazzed about…read moretheir work. About a year ago I was looking into a winch for my Jeep Wrangler Sahara. I went with their recommendation of replacing my stock bumper with a Rubicon X bumper and tucking a small-diameter (but heavy duty) Warn winch inside the new bumper. Very slick. Good work at a good price, and he threw in some freebies (four red tow hooks and an outrageous winch hitch). Make sure you communicate fully: I had chosen the Rubicon X bumper based on images online, which showed it as a full-width unit. They mounted it as a stubby, without the outside extensions. At after looking at it, I decided that it was seriously bad-ass, and I kept it that way. Makes it easier to get rubber on a tall rock, too. (Plus the extensions are crazy expensive: stubby about $800 MSRP, extensions around $500 MSRP.) I'm going back tomorrow morning to have them pull off my Jeep Sahara running boards and replace them with Rubicon rock rails. I expect no problems. The reviewer who noted that they keep the replaced parts is probably right. If you want to keep your parts, just ask. I didn't have any use for my OEM bumper. I asked about getting a credit for it, and he said that he has a pile of them in the back but he'd be glad to toss in in the back of my Jeep. I wasn't in the mood to Craigslist a used bumper. The same thing will happen tomorrow with my running boards. I don't need 'em and I don't want the hassle of getting a few bucks for them. Note this, though: The price for pulling off the running boards and installing the rock rails was fantastic. Less than I would pay for the rails alone. I'm guessing that he can give a decent discount because he re-sells the running boards. Fine by me.

Nelson and Rey were awesome! We had a truck that had a starter issue and needed to get our family…read moreback to College Station. Rey, they're outstanding diesel mechanic rapidly diagnosed and corrected an unusual problem. No, it was not the starter, but he was able to figure it out. Excellent service and excellent people. The MVP for Ford dealerships!!

We were coming up for the weekend and blew a cold intake clamp. Ended up being about 10 minutes…read moreaway from this dealership. Most amazing customer service! Policy here is if you break down, you come first. Had sodas,coffee and water in the waiting room. Nice fireplace, tv was on, place was immaculate. Everyone was very friendly and accommodating!!! The stars lined up with this vehicle problem. If we ever break down again, let's hope it's right by this place otherwise hubby might be leaving with a new truck!

Professional and GREAT service. All around very well run company; you just don't see this kind of…read moreattention to customer service anymore in today's environment.

Troy at Kerrville Auto Body is the best person to work with along with the phone gal .read more