This dispensary's price-matching policy is deceptive. They claim to match competitors' prices, but only if you've already purchased the product elsewhere and can show a physical receipt. This requirement is not only inconvenient but clearly designed to discourage customers from actually receiving a discount. Additionally, the lack of parking at this location adds to the overall frustration. With high prices and such misleading practices, it's baffling that this place remains in business. If I could give this place zero stars, I would. The dispensary also manipulates its online reviews by offering low-quality cannabis in exchange for positive ratings. This quid pro quo arrangement explains why the reviews may not reflect the actual customer experience. If you're puzzled by the discrepancy between my negative experience and the positive reviews, this is the reason. read more

Top tier! What else can be said then stop by n see for yourself. I live 5 minutes away come get all the time for what I need. Best time is happy hour! Always great deals-check da flyer-by great people. Helpful super! The owner is great! Always welcoming and has a great sense of community! Can say I felt blessed today when stopping by just short before closing! Big thanks to him directly! If I can do a bit more than a review I'd would- it's a great place to make it ur local shop n dispensary. It's mine. But thanks to the owner for tonight and for many more! Huge thanks. Recommend it to everyone seeing this! Just came say hello and see how u can get a pre-roll on em! read more

As my pride and joy was robbed of the night I could've been better off hitting another spot . Staff greeted me as know it alls to portray a sale not of service. She insisted it was gas sativa to hand over indica . to not understand I need the energy boost . I ask to speak to manger she laugh and said nothing I can do about it . As if I asked for such a downer . Twice robbed of my money and humiliation of a human to be honest I work hard to have my money stolen . At least a switch but no they laughed at me and said get lost 0 stars read more

personally; Wax is what keeps me right. Squints on a day a go to no questions asked. I have to pay the recreational tax which im not a fan of but hey with a store front like theirs it almost doesn't hurt as bad. They always got deals. What personally has kept me going back, the no hounding no hustling clients staff they got. If I tell them give me a minute I'm browsing they do not stand there starring at me asking if i know what I want every 5 seconds.They let me be until I tell them I am ready. That is for sure appreciated. read more

This dispensary is top-notch! The selection is amazing, with high-quality products for every need. The staff is super friendly, knowledgeable, and always willing to go the extra mile to help you find exactly what you're looking for. The customer service is unmatched--whether you're a newbie or a regular, they treat everyone with care and respect. The atmosphere is welcoming, and the prices are fair for the quality you get. Highly recommend this spot to anyone looking for a great experience! read more

Katie is absolutely amazing! Every time I visit Off the Charts, she goes above and beyond to provide outstanding customer service. She's incredibly knowledgeable, friendly, and always willing to take the time to answer any questions. Her recommendations are spot on, and she makes the whole experience easy and enjoyable. You can tell she genuinely cares about the customers and loves what she does. If you're looking for top-notch service, definitely ask for Katie--she's the best! read more

they have a sign out front saying come in for free joint no purchase nessesary. i figured they were trying to clean up the fact that this is a money laundering money for the $180billion dollar a year child porn/child trafficking industry controlled by the jewish mafia in la. they refused me and said i have to make a purchase. little did they know this is my country literally. im having the dea/fbi shut them down and they will get the r.i.c.o act. read more

West Hollywood store is the best dispensary ever!!! Amazing selection, great prices, easy parking, and the best staff I've ever met!! They were all so friendly and kind to me and to each other. I needed help finding the right product and was helped by Eva who knew exactly what to suggest and was very sweet to me. What an excellent team and store. My new favorite dispensary!! read more

OFF THE CHARTS IN WEHO IS AMAZING ingot great deals great customer service cool vibes and free stuff as well like who doesn't like free weed most dispensaries are super cheap and stingy with products and rude and impatient ! THEY EXPLAIN EVERYTHING YOU WANT AND NEED TO KNOW I LOVE LOVE LOVE IT HERE !! read more

I been a customer of off the charts for a while because of the good quality and selection they have .Today it was different Giselle was not only breathtaking beautiful but definitely took the time to complete my order. Off the Charts definitely gave me a better reason to come back. read more

First off I got catfish to come here no way she said it's a candy store of lavish leaves leaving me with a sour service. I come in expecting to get what I paid for only to leave with a product I said I didn't want they told me too bad . I'm angry the way they treated me like shit . read more

The bud tenders are very welcoming as soon as you walk in the door! Sheila at the reseda location is extremely helpful and very kind and knowledgeable . I love walking in and seeing her beautiful face! I definitely recommend this place. They got that good good at a great price read more

Signed up at the brand new West Hollywood dispensary and love the layout, wide array of products, and the one to one customer service buds and bud tenders. Thank you for opening up this new weed joint--and for the complimentary weed joint :) Happy Pride (almost...) read more

I always come to this place, but this last time Maggie really went above and beyond to make it a smooth experience. Helped me discover deals I didn't even know that I had. That's another thing, the deals are always solid here. Good go-to spot. read more

Shannon was the person that helped me. She's very knowledgeable. Knew how to explain the different strains and products they have. I ended up getting some prerolls and some gummies. Thanks for a good experience. read more

this place is by far the best shop i've been to so fast in and out the worker brooklyn helped me out so fast great worker knows his stuff definitely coming back and recommending this place to all my friends read more

Absolutely horrible experience security guard is a dickhead so was the manager got here at 9:54 and was denied service even though I knew what I needed and there people still pulling out money of the atm. read more

Extreme HIGH PRICING!! Prices so high it will leave you angry you ever went in! The weed was decent. Only decent. Nothing compared to syndicate. MUST TRY SYNDICATE INSTEAD. Better weed. Tax included . read more

Nancy has great hospitality made us feel comfortable about our purchase and even gave us advice on how to smoke the product better she is a really great BUDTENDER . Make her manager!!! Love her read more