The agents was very nice however the Mgr was rude not helping at all!!! He didn't respect his…read moreemployees when they tried to ask him for help in order to help me.

As office supply stores go, Office Depot is the equal of Officemax and Staples. They're all…read moregenerally expensive except for weekly sales and coupons. This location is no different, with the usual assortment of products and a copy department. I wasn't exactly stunned by the high prices or the discounted sale prices. It was interesting to find that they had free WiFi available within the store. The staff was friendly but I left the store empty handed.

In December 2014, I ordered a wall outlet space heater from Hammacher Schlemmer's catalog. The…read moredescription indicated it was "...ideal for use in a bathroom." In early January, I received notification that the item was backordered. I finally received the item on January 24 and to my surprise, the manufacturer's instructions indicate it is NOT to be used in bathrooms (or any room near a water supply). I emailed the company and received a reply from Shaneka Wright indicating that the manufacturer's information was correct and that I should return the item. On January 26, I mailed the item back with a note indicating that I have now spent over $20 on postage (both ways). I received another email noting that I would receive a credit for the return postage, but not the original postage cost. (I would never have ordered the item if the catalog did not have the wrong information!) To date, I have not received a credit for the item OR the return postage. And the cherry on the sundae: today I received another catalog with the same item on page 48 and the description is still incorrect. Hope others don't fall prey to this scam! I will not do business with this company again.

Took my money. Didn't have the product. Held my money for several weeks. Finally, after several…read moreinquiries they refunded my payment for lack of product. Crappy customer service. Never again. I read they may be going out of business!

I was there at 9:00 A.M. when they said they opened. No one was there to open the store. I called…read morethe store at 9:10 still no answer. I called again at 9:25 and the phone was answered. I told him the situation and he gave me 10 percent off. Their prices are reasonable. l will go back.

The sales people are pushy. They want you to buy from them. That's why they label your purchases…read morewith an ID that relates the sale back to them. There was ONE person that worked with from 2002 until he left, probably 2018 ish. Great guy. Would listen, then show options, not push for XYZ and unload with the "benefits" of purchases that are fully first world luxury items. The past few years - back to people who will tell you that whatever is in your hand is perfect for you if they think that is what your socioeconomic status can afford. Outside of that, their prices are reasonable, not competitive. The checkout line takes forever, even if there are only one or two people in front as they don't monitor the length of the line and then get sales people to the register with any kind of expediency. It's a fun trip to see a vast accumulation of tech. But it's not so fun when I expect to see someone with a cattle prod come around the corner, looking a bit like someone from Falling Down, expecting me to let them sticker my box to receive sale credit even though they didn't help me select it. And, yes, I agree with the other posts: their service department is...atrocious. If they do know what they're doing, perhaps it's management (fiscal pressures) that don't let them do their jobs, fully. If you go to them expecting any sort of accurate diagnosis with your hardware problem, not to mention fixing it: it's probably better to figure it out yourself if you have that aptitude. If you have a warranty - easy peasy. They give you a gift card and you go to town and get whatever it is you need when your thing breaks. And, of course, warranty sales are VERY important to the sales people. You'll hear about it several times from several people with any purchase from 50 bucks and up.

If you're looking to build a PC, ask for Andrew Strzok! He's knowledgeable about deals, components,…read moreand up-to-date equipment. He was not pushy at all and gave pretty good suggestions that were even cheaper and better than what we were initially going to get.