1 Star is too many... 1st day: Went in to make copies. I wanted to make them myself but NONE of their 3 self service machines would work with my new USB that works perfect. So I had to let the worker do it for me behind the desk with their copy machines. The 1 woman in that dept. had no clue how to make copies in a professional manner. She screwed up my very clear instructions in about 4 different ways. Made color when I said black and white. Made TWO each when I said ONE each. Made small jpgs BIG. Made big ones not fit on the page... Shall I go on? Not sure if she was high or dumb, but something was up with her. Cost me $10 to make around 30 pages of copies. WTH??! I will say this: the woman was very nice. Just had no clue what she was doing. Day 2: The woman from yesterday forgot 2 documents I gave her to copy. So I had to go back again. (A 20 min drive.) I went back, this time there were 2 women behind the counter, not the one from yesterday. "Good!" I thought. But noooo. The woman I got didn't even know how to open up a USB drive. She struggled while I waited and finally her supervisor came over and helped her. She then managed to make the copies. Doesn't Office Depot do ANY testing or interviewing or they just hire the first person who applies without any concern as to whether they know HOW to do the job? So okay, now I got all my copies ready. I go to buy an 8x10 envelope to put them in. OFFICE Depot does not have this basic office supply! They had only big packages of 10 or 12, no individual envelopes at all. (I know they USED to let you buy just one.) So okay, I struck out again with Office Depot. Then I go to pay for my 2 pages I had copied. Cashier: "That'll be $2.50." Me: "WHAT??!!" Yes, she assured me there is a $2.50 minimum charge for making a copy for me. I shook my head in disbelief and disgust. All I can say is this: I WILL NEVER EVER GO INSIDE AN OFFICE DEPOT AGAIN. Oh, one more thing! I wanted to buy some clips to hold a bunch of copies together. They wanted $8 for them! WHAT???! Are they made of gold?? or what? I went to the local DOLLAR STORE and found the exact same clips for $1.25! So go ahead and waste your time and money at Office Depot if you want, but not me! read more

Office Depot - The Dollar Store's clips, 10 for $1.25. - Office Equipment Near Me - Leesburg, Florida

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Today, I went to the OD store with a project that I thought was going to be simple. After two and a half hours trying everything I knew to do a solution popped into my mind. After consulting with the sales person, Rich, who had tried everything he knew to do to help. With Rich's assistance he took my idea and worked his magic and finally got me a finished product sent to my email. It's been a very long time that a sales associate, Rich went over and above to see that my product would get done. Thank you so much Rich for making sure to help me to get the results I needed. read more

I have been shopping for a new printer for a few weeks and was intent on buying one this week. I called and shopped around and either one store was overwhelmed or another did not pick up the phone. In my efforts to support local businesses, I avoid ordering on-line at all costs. When I called Office Depot a few days ago, I was pleasantly surprised to find CODY at the other end of the line. He went out of his way to be courteous and help me find the EXACT printer I have been searching for. I showed up the next day to buy the model I needed, and he remembered me from the day before. He went to the warehouse to check and when the printer was not in stock, he went out of his way to order it for me. I got a bonus FREE DELIVERY and now the printer is on the way. In an era where big chains underpay, it's easy to understand when employees get burnt out. So, when Cody went above and beyond, I simply have to give credit where it's due. I actually drove 15 miles out of my way to give this location my business and will do so in the future for my office supply needs! read more

When you go online and note that the printer ink is in stock, you drive out to the store. Calling and verifying that they have it on the shelf, has a tendency to take as long as driving there. In hindsight that's what I should have done. Arrive at the store, go to ink area, nothing. Ask floor rep about any more ink, response was they were out. I asked why the website showed it in stock. Didn't have an answer. You wonder why Amazon is a person's first choice for lots of products. read more

I ordered print cartridges online and installed in my printer only to receive a message indicating the cartridge was incorrect. I fully expected to get hassled after opening the cartridge packaging then returning it to the store. The Leesburg store manager "Jen" was great! Took the time to understand my issue on a very busy Saturday morning with customers waiting, phone ringing and new employees training. I exchanged for the correct cartridge with no problem!!! Exceptional customer service from Jen at Office Depot in Leesburg! With store managers like her I will continue to be an office depot customer for very long time. read more

The copy/print department is excellent. They always handle my orders that are emailed in on time with no errors. Nice place.