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    Tampa, FL

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    Office Depot

    3.1 (25 reviews)
    Open 8:00 am - 9:00 pm

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    9 years ago

    Went into have colored printing done and was told they are having problems printing. Not the best service for a office store.

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    I headed straight to Office Depot where Norma handled everything in a matter of minutes...

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    DEX Imaging - DEX Headquarters in Tampa FL.

    DEX Imaging

    2.1(21 reviews)
    1.7 miWestshore

    SCAM! They called my office claiming they were a 3rd party vendor that works with our current…read moreprovider to supply us with our toner/ink. They gave me our address (they got via a quick google search I'm sure) and asked for our Printer ID. I refused to provide it because it seemed like an odd call out of the blue. I asked them to send me an email with more information and that I would look into it. They called 4 different times, no emails ever came (spoke with Ellie, Susan, Jennifer and Max). The number I wrote down for one of them is 858-387-5016. I reached out directly to our printer provider and they said its a scam and that they do that so that when they mail the toner or ink and you open it, you are liable to pay the bill. Watch out! NEVER give info over the phone, ALWAYS say that you will call the number you have on file to confirm it is them.

    With 40 years in the automotive business, I've worked with hundreds of vendors -- and I can…read moreconfidently say DEX Imaging is one of the most deceptive and unethical companies I've encountered. Our original contract was with Valley Office Systems, which was later acquired by DEX. Unfortunately, DEX has proven to be just as corrupt -- if not worse -- than the company they bought out. We were told we were signing a standard lease. In reality, it's a forced buyout. At the end of the term, you're given two bad options: pay an arbitrary, inflated value for the machine (plus fees), or pay full return shipping to Florida -- which can cost more than the equipment itself. That is not a lease -- it's a calculated trap. Their salesman, Jason, blatantly misrepresented the terms and made promises the company never honored. He claimed meter readings would be regularly checked -- they weren't. When we confronted him, he laughed and said many car dealers forget about their contracts and just keep paying year after year. That's not a slip-up -- that's predatory business. We even met directly with the Vice President of Valley Office Systems. He didn't deny the misrepresentations or the unethical nature of the contract -- he simply said, "It's a contract," and admitted he couldn't do anything about it. That speaks volumes. To make it worse, if you miss a tiny cancellation window at the end of your lease, your contract auto-renews for another full year. I've spoken with three other dealers in my region who were similarly misled by Jason and this company. Their affiliated finance companies are no better -- they are all complicit in this business model. DEX Imaging counts on customers being too busy to read every line of their convoluted agreements. Don't fall for it. If you're a dealership, small business, or anyone relying on print services, I strongly urge you to avoid this company entirely. Speak up, ask questions, and don't sign anything without a legal review -- or better yet, take your business elsewhere.

    Office Depot - officeequipment - Updated July 2026

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