Party City is now at Staples. I came here to process a return and received pleasant, quality service. I also learned that Party City is offering its services now at this Staples location. Services include, party decorations, helium balloons and specialty banners. Staples provides great value to its patrons. read more

Staples - Shipping Centers Near Me - Tampa, Florida

Came in for my TSA pre-check. It's located directly in the back of the store. Walked right up and was able to be helped. Quick process and friendly service. Staff at Staples was nice also, they were able to point me in the right direction for the precheck booth. read more

Staples - Shipping Centers Near Me - Tampa, Florida

I will never return to this location again. I have never been treated so disrespectfully simply for asking a question. My husband went into Staples to return an Amazon package, and apparently the return process changed recently because they no longer provide receipts. When I came in to ask a few questions--since my app hadn't updated and I hadn't received an email confirmation yet--Vanessa immediately interrupted me and told me I needed to wait. When I tried to explain my concern about leaving without confirmation, she interrupted again and said, "I've already packed this box. I'm not going in it again," even though I never asked her to open anything. I was simply trying to avoid any issues with my return getting lost. After I told her I didn't need the attitude, she suddenly clicked something on the Amazon device and I finally received the confirmation email. She then pulled my items from under the desk she was standing at, not from the box she claimed was already packed. When I asked to speak with the manager, Matt, she continued interrupting while I was explaining the situation until he had to tell her to stop and that he would handle it. This was a completely unnecessary and disappointing interaction. I've always considered Staples a calm and easy place to go, but after being treated with hostility for simply asking questions about a new process, I will never step foot in this location again. read more

Called for pretsa appointment apparently they are closed for pretsa . The person who picked up the phone was rather rude and was short on the phone and he said they are closed for pre tsa until they hire someone read more

Staples is my nearest location for Happy Returns, which one of my favorite brands utilizes - similar to a UPS/Amazon Prime situation. All I do is walk in, get the barcode scanned, and the items are off with no printed return label needed! Always a pleasant experience. read more

OMG BUYER BEWARE! Stay out of this store!! They are a bunch of crooks and everyone is clueless! No one knows what is going on INCLUDING the manager. They just took my $22 and stole it after being bait and switched that I should put the money on a gift card so I can scan a 50 page document at their machine...I told him it was 50 pages and he told me it would be $25...once scan was complete it was $50 I told them I would buy a scanner for that price and to give me my $22 back they sent me to the idiot savant manager for refund...the manager looked lost and confused and said the "new system" could not do that but the first associate did not know that... read more

I use Ipostal and my mailbox is in this store. Don't pay for 1 day or 2 day shipping. You will pay extra and the employees will ship your mail whenever they get ready and blame it on the mail man. If I pay extra I expect my package to be shipped within the time frame I payed for. They wasted my money and time. read more

Yeap 5 stars! Located in North Dale Mabry, close to Best Buy. The staff are super sweet and help you find what you're looking for. They have a great clearance section which I love, I can always find something useful. Recently I found a iPhone case for $1! OMG, I had to check and recheck the price! I ended up buying couple more than I needed but it's a great gift lol. They also have an amazing recyclable printer ink program (try saying that twice lol). It's super easy and completely free to sign up. In exchange of your old ink, you receive $$ off your new ink or whatever you fancy from the store. They also send coupons to your email which I am very thankful for. Will I be back? Heck yea! read more

I like this store. It has wide isles and is organized product. I went in looking for a file storage box. While I was there, sil, looked at what they had for office chairs. I was surprised they had a nice selection of chairs. He found one he had been dreaming of on sale! He had been searching "other" stores for this type of chair but they were not available. Found the clearance rack, my favorite. To my surprise it was nice, neat, and organized. I found such good bargains too. The employees were all very helpful. SIL got the last chair in stock, which was the floor model, so he got it assembled without the assembly fee. The employee working the floor also set the chair aside for sil to get when we were done shopping it was saved for him. The cashier was friendly and efficient. The floor employee carried the chair out and loaded it in the truck for us as well. Great store! read more

Very bad experience. "Troy" made it so hard for me to get an estimate and ship my package in the UPS section. I was here a couple of months ago and I sent the same exact package to the same exact address. A female employee helped me get it done without any issues. Not coming back here and I don't recommend this place. Try Office Depot it's half a mile away. read more

Staples - Shipping Centers Near Me - Tampa, Florida

I don't need to print very frequently but I decided to get a laser printer for business. I purchased it online for in store pick up. I passed by 3 or 4 hours later and they had no idea what I was talking about. They finally figured out that I had indeed purchased it. I brought the printer home and was unable to connect it to my satisfaction. The app would not install properly. Sometimes it worked and others it didn't. After a couple of weeks I finally decided to return it. That's when I found out that staples gives you 14 days to return a printer. That is an unbelievably terrible customer service policy in today's day and age. I wish I had bought it from Amazon I would have had 2 months to see if I liked it. Very poor marks for not taking the printer back on the 15th day. This is officially the last time I ever use Staples. read more

Coming from 16th century, automatic Xerox printers are something new to me. It seems like all you need is a flash drive or a smart phone, you email it to the email mentioned on the machine and it prints it for you. Payment option, other settings are on the machine. That's definitely a plus at Staples read more

Staples is my preferred go-to place for office supplies in the Tampa Bay area. The stores are laid out in a logical fashion, making it easy to find what you need without walking up and down the aisles calling out for someone who knows where they hide the Post-It notes. They have a huge selection of home office supplies plus a big copy & binding center within the store which is great when you need to print off last-minute copies of a presentation. This Staples is located off of Dale Mabry just before you get to the I-275 intersection. You'll find Staples tucked behind a McDonald's and located next to Best Buy. The staff is friendly, and the checkout process is fast. They're very good about opening additional cashiers if there seems to be a delay in checking out. These folks really understand customer service! read more

Staples - Shipping Centers Near Me - Tampa, Florida

I just drove an hour to get to a staples. Spoke to an employee over the phone who spoke to a manager so I could confirm a deal they were having before I left. I finally arrive they told me the deal ended yesterday and even though a manger confirmed the price over the phone they would not honor the deal. This is absolutely piss poor business practice and probably why staples is going under. I'm livid. Staples at 3702 W Spruce St Tampa, FL 33607 United States. Fix your customer service. read more

Horrible experience. Tried to purchase a lighting charger with my card. The chip reader wouldn't work in their machine. Manager told me that he wouldn't run my mag strip or manually enter my card number even though I had multiple forms of ID to prove the card was mine. Go to Best Buy or Walmart next door for your needs. Less expensive and better customer service. I used to do printing here 6 to 8 times per year and my office supply shopping. I will not be back. read more

I walked into Staples on Spruce aggravated with a product that wasn't a recent purchase. The cashier called a manager and then TIaunna J. out to help me and THAT she did. She was friendly, polite and professional even through my aggravation and the reality that I couldn't return the item that was purchased in 2019. She did her best to help me solve the problem with the item and her people skills did not go unnoticed! Thanks Again Tiaunna J. ( through all the extra stressors in the world right now your disposition was so needed) read more

So, after my disastrous visit to Office Depot, I go to Staples. Completely different story here. I walk in, I am immediately asked if I need help with anything. I am escorted over to the copy station and someone looks for the electronic item I am seeking and brings it back to me at the copy station. While waiting at the copy station, another customer comes in and complains about office depot. I understand his frustration, and cannot believe that not one, but three people are helping me. Now, I should mention that i 10 minutes until closing time. However, it was near closing time at Office depot as well and no one helped me I told them I wanted to go just like they did, and they got me in and out with everything I needed super quick! Staples rocks! read more

Great customer service in the print shop and a lifesaver for some emergency paperwork before a business meeting. Had some trouble with my document printing and the associate very promptly fixed me up. Otherwise a normal Staples - all the stuff you'd expect. Plenty of parking, not hard to get into the store. Some unsavory characters lurking about, but maybe that's just my unfamiliarity with Tampa. read more

This place hooked it up! I was in search of a specific camera and they had it. Not only did they have it, it was priced $60 less than retail value. Wal-Mart had the same camera priced $30 higher than that of Staples. Additionally I found a coupon online that allowed for and additional 15% off of my purchase and gave me a free reusable environmentally friendly bag. The customer service was just okay, but it wasn't horrible. I'll definitely visit staples again for my technological needs. B. Major Grade: A read more

I was in Florida taking care of my sister's estate and went to this location to buy supplies to organize her financial and legal documents. We also needed to shred a few bags of documents. When we called, we were told that we could shred documents at Staples. After driving there, we found out that customers cannot shred or watch sensitive documents being shredded. Later, I noticed the receipt for over $100 of office supplies was marked, "Duplicate Copy - Nit Valid for Refund". There was nothing unusual during my check out, so this is extremely suspicious. Is this location taking deliberate action to prevent customers from making returns? At home, Staples is my first stop for office supplies and services; however, I would be hesitant to return to this location when visiting family in Tampa. read more

First of all.... I love office products. Staples makes supplying my small business very easy and convenient. Whether it's office equipment, cleaning supplies or daily office supplies or printing needs. Never disappointed by the service and quality of the print staff, floor staff or check out. I had previewed some items online today and usually order for delivery to my office, but wanted one item immediately and had a $10 coupon for store purchase. I was immediately greeted by a floor staff expert who was able to locate my two desired items immediately. The item was slightly more expensive in the store so they did price match guarantee and I got 110% discount price plus my $10 off coupon. Double bonus! Never disappointed with this store. Great staff and the best prices on the things I need for my office. read more

Went here today and had absolutely horrible service. The associates were not helpful at all and we were never asked if we needed help. We were planning on spending $500 plus today and ended up not getting anything. The manager was rude and not helpful at all. When asked it we could order a desk online, the manager just said no and walked away. read more

If you need to have something special printed off go somewhere else! I went in to print off a booklet in color and needed bounding which is why I went to the counter instead of printing it myself. The attendant dagmar was incredibly rude and told me to use the copy machine myself. Then when I told her I needed it bounded she said the earliest she could get it to me was at the end of the day when she was clearly not doing anything but chatting in her cell phone. But to make things even worse while I'm waiting on my prints at the self device printer a young lady walks up to the counter and gets her prints taken care of immediately. If you need a special print job go down the street to kinkos. read more

Purchased 2 printer cartridges on July 15, returned 1 on July 16. It's now July 27 funds still not returned to my account, associate says funds will take 12 - 14 business days to be returned "it's a bank thing not a Staples thing". Amazing it did not 12 - 14 days to REMOVE THE FUNDS!!! read more

I would never shop there again, the manager was very rude to me and very sarcastic. I asked a few questions and he wasn't helping at all. That the second time this happened. read more

We sent home some boxes of presents we bought for friends during our travels. The employees at Staples treat people courteously and look like they know their craft. For any questions we had, they offered us the best options to send our boxes for the lowest price. read more

I called this store and reached Devon a sales associate who may I add was incredibly helpful. I had a major issue with an electronic and when Devon could no longer assist me he added that his store manager, Chris was a really nice guy and could possibly help me. Folks, I knew from initiating this call that I was pretty much screwed but decided to make the call just to try. I spoke to the manager and he was so nice and helped me out getting what I needed accomplished. He went out of his way and that's getting pretty rare now a day. I will be shopping here from now on in the future. Great customer service, definitely going over and beyond what his job description is. Two thumbs up! read more

The staff has always been nice and helpful here! You cant beat their prices on peanuts(shipping) and posters print in glossy for minimal orders abd free shipping! And you get them within 4-5 hours of order! Amazing! Here weekly! read more

I am at staples now. I need a banner for an event and have received no help. I was told to email staples, which I did 30 minutes ago and wait for a reply. I have asked several times why I haven't received one and was told it takes time somtimes. Meanwhile I have been emailing other contacts back and forth with no difficulty. The woman in the printing center seems to be overwhelmed and irritated when I ask for assistance. I have wasted enough time and am leaving now since I have a close deadline and cannot afford to sit and be ignored any longer. read more

1 star only because I had to. Where do we start. Tech associate Anna Marie doesn't know where anything is at. Little snooty attitude and kind of rude. This place has turned into a slum. This associate is walking around with aqua and dark blue hair and a nose ring period I am a supervisor and if any of my employees showed up like this they would not work with customer. It's very obvious the management is lacking in this store period I have seen other associates with colored hair but it has been done Tastefully. Obviously this is somebody that needs attention. I will tell you the customer service skills are very lacking for this individual period conversation with her she's only working because her parents are making her do it. Most of the people in the store have the attitude like they just don't want to be here. With that attitude what makes you think that your customers well period I have had a few good Associates but for the most part the smiling and sincerity of greeting is very lacking. This is obviously very acceptable by the management. Self-expression is all good but it needs to be done on the employee's own time. If this is the representation the management allows does not say much for this company. I've been in here multiple times and the bathrooms are always a mess or lacki g toilet paper or even soap. I get it they cannot be constantly monitored. But when you were fully out of toilet paper or soap that is just an I don't care attitude. I just feel that if everybody spent as much time helping their customers as they do pulling out their cell phones and gossiping the customer service could be exceedingly outstanding. I ran into a Girl by the name of Tiana in a previous visit and she was like so rude and when she told me she was a supervisor and I just thought in my head how. How are these people locking and such a customer service skills being employed to work with customers. Or even made a supervisor. The bar is evidently said very low in this store for what is expected as representation. read more

Extremely helpful in the copy and print department. Even gave me a better suggestion for the stamp I needed. Fast and efficient.

This was my worst staples experience ever. I always go to a staples to print out my resume. Today I went in to print out a new hire packet for my job, and the guy told me it would be about a 30 minute wait while they tinkered on a xerox machine, or I could use the self service station. I went to the self service station, got it all set up, and since I only had cash they wanted me to load a staples card with how much I thought I would need at, according to this guy, 49 cents a page... ummm never have I ever had to do this at staples before!! I said you know what, I'll make it easy for you and go to the other staples.. where I printed 32 pages, paid cash $5.12, and an employee actually made it hassle free by printing it for me, which btw is how it always goes at Staples!! I'll never go back to this one, should have listened to reviews.... read more

If I could give this store a negative star I would. My wife and I went to the store yesterday to purchase several items. My brother had just passed away and we've been trying to get his affairs in order. We WERE going to buy a paper shredder & some temporary file boxes amongst other things to take back to his office and get it in order. Before leaving we asked a stock person if we could get two or three boxes she was about to throw out to pack up some things. She said we could, and while getting them another male employee came by and told us loudly and rudely that we couldn't. He said "if you want boxes we sell them, we don't give them away". I told him the other employee said it was ok, to which he replied " no, we sell boxes and you can't have any". Nice job Staples, by my calculations your employee blew at least a couple of hundred dollars in sales.....because he felt the need to assert what little authority he has? Makes me wonder just how many sales you've lost because of the same circumstances? We've been coming to staples for years.......that just ended. read more

Stopped in to have colored printing done and was told printer down and once fixed it will be back up. Not great service.

Went in a few weeks ago and needed help printing a file and turning it into a book all in time to get to a customer who was flying out that night - I was super stressed and the associate who helped me went above and beyond. Got it done and was painless. Staples is the only place to go - had several terrible experiences in Office Depot. read more