I find myself using Spaces often and they are always reliable and convenient! Office is always…read moreclean and welcoming. While the staff are exceptional, friendly, and helpful. Thank you for being available to our community!

the woman in this review actually called my co worker directly to ask what her problem was…read more........ can you believe how unprofessional that is? save your money on this place. yikes

I strongly discourage anyone from doing business with Helix based on my experience with them…read morebecause they operate with zero integrity. Please note, this is the same rental business that has now started operating in Fort Collins. The apartment building I was living in was sold to Helix just after I had renewed my lease with the original owners. By law, Helix was required to operate within the terms of the effective lease [read: lease signed with previous owners] until that contract was up. They did not abide by the effective lease, even when I brought to their attention what was stated in my lease: 1) They pressured me to respond to them 6 months in advance of the end date of my lease as to whether I would stay or renew, with only 9 days' notice to make a decision, otherwise my rent would go up substantially. They stated that they were "only" raising the flat-rate utility fee by $25/mo (42%). My lease stated that I only needed to notify the landlord 90 days prior to the end of the term as to my intention to renew or move out. I requested to see a copy of their proposed lease, which was approximately 24 pages long and extremely poorly written. There appeared to be numerous loopholes that could protect the landlord and screw the tenant. 2) My lease and Colorado law states that security deposit shall be returned within 60 days of the termination of the lease. Helix did not return my security deposit until after 60 days. 3) Helix deducted charges from my security deposit that, per my lease, the tenant would not be responsible for. They charged me for a lock change and carpet cleaning. My lease did not state that tenant would be responsible for lock changing fees. Carpet cleaning was only supposed to be charged to the tenant if cleaning was neglected or there was damage beyond normal wear and tear. Per the previous owners, the carpet in my unit was installed in 2008. I noted on my move-in sheet that there were pre-existing bleach stains on the carpet. Helix charged me 3 hours of cleaning, even though the apartment was meticulously cleaned and in move-in-ready condition. I took 58 photos and 1 video to document the state of the apartment upon move-out. When I contacted Helix regarding the charges I was disputing, with photos attached, they would not provide me further information regarding cleaning details, etc. They refused to even address my claim that I should not be responsible for a lock change and carpet cleaning. I contacted Helix via email and certified mail. Chaundra replied to my email, however no one bothered to pick up my letter from the PO box and the post office returned it to me. It was the correct PO box because Helix cashed a check I sent to the same box just one week prior. I feel incredibly insulted by the way that they have conducted business with me. They have absolutely no sense of customer service and appear to be purely interested in making money. Unfortunately, I inherited them as landlords; I NEVER would have chosen to rent with them. Do not recommend. (See attached photos for state of my apartment on move-out that they charged me 3 hours of cleaning for)

Helix purchased my property in December 2019 mid-way through my lease. They are an awful business…read morewith horrible customer service. They immediately threated to increase our rent and charge us more utilities unless we signed a new lease (6 months early) in the middle of a global pandemic no less. I was so put off by our first interaction but wow was our move out even worse. Two of their employees were smoking weed at our property when I dropped our keys off at 11:30 am. Then when picking up our bike from the property we saw the cleaning crew hanging out smoking a bong in our vacant unit. The worst part was they charged us a 2.5 hour cleaning fee of $112.50 with the attached photos saying our apartment needed cleaning and that they could have charged us $500 while saying we made the cleaning crew uncomfortable. Maybe they wouldn't be uncomfortable if they weren't smoking bongs instead of cleaning units and having innocent people charged insane cleaning fees. They have now stopped responding to all my emails. I am so disgusted by these slum lords and how they nickel and dime their tenants. NEVER RENT FROM THEM IF YOU CAN HELP IT!!!