locally owned and operated, which is great. Always great to support the local small businesses…read more They also offered the most transparent pricing iver the phone and excellent service. I spilled coffee on my laptop keyboard two weeks ago. Within about five minutes I was getting an error message. I called around to different computer service centers the PC Service Center gave me the most affordable quote. $85 for a simple cleaning. If there were shorts and I needed new parts they would simply charge me for the parts above the $85. So the 85 was a simple flat rate for the labor on the entire job. nothing hidden. i knew upfront what all the charges would be. It turns out that my computer did not need new parts so all I paid was the $85 for the cleaning (thank you!!). This was far and away the best price. The next closest was drop zone (california location). They would've charged me $90 for a diagnostic. Then that $90 would've been put towards the repairs/cleaning; im pretty sure they would've charged me over 90 for the cleaning, tho. Everything else was much higher after that. I was getting quoted $150 and $200 from all the other PC repair places in Reno/sparks, and some of them were not very transparent or forthcoming about pricing over the phone. PC service center does have a lot of work, so you might have to wait a few days to a week simply because they work in order received. i highly recommend this business. No need to go anywhere else unless you want something overnighted. They also have laptops for sale if yours is busted. Prices look like they range from about $300 and higher. Their store is cool. They have old Macintoshes and other tech on display for decoration.

Oh my gosh!!! We people here in Sparks are so LUCKY to have these people to help us…read more I allowed a severe security breach to happen...smack myself on the head. I thought I was so much better than this. (:-( I checked Yelp reviews and chose very well coming here. They have a reasonable rate, they offer rush service at a reasonable rate and they are all soooo helpful! And so very kind to me. I prefer text to phone and they made that happen for me. When I picked up my computer Jean even helped me change my computers password and fixed my login so it is exactly what I wanted. She even helped me download my most important program so I'm up and running when I get home. If I have any future problems THESE ARE MY PEOPLE! Jay checked me in...so great. Nat the owner helped over the phone. Thomas helped also. They are a great TEAM. I feel so safe dealing with a company who has been in business HERE for DECADES! They offer a reasonably priced protection that alerts them if I have a security problem. I think it sounds great after what I've just gone through. I'm in my 70's and I'm not totally computer illiterate...most of the time...but sooo much has changed in the decades since I started with DOS...(:-) I feel like from now on if I have an issue I can come here and pay their help rate and not have to fight with my computer ever again. They also seem to have quite a bit for sale in addition to service. This is a TRUE FULL SERVICE COMPUTER CENTER. Come here first so you can see what a REAL Computer Shop looks like. If you find this review useful please VOTE!

The computer guy is a great company! Alex did a great job recovering information that had been…read morelost due to dropping my laptop. Top notch customer service , very friendly and knowledgeable.

I have used Computer Guy throughout the years and never had a problem until this last time. I…read morebrought my laptop in because my mouse keeps freezing on my screen or completely disappearing. They charge $75 per 1/2 hour and charged me that amount stating that they removed MacAfee from my computer and that fixed the problem. Once I got home the problem was still there. I called and returned my laptop which they kept for over a week saying it wouldn't do that for them (freezing or disappearing mouse), I picked it up once again, got home and am having the same issue. I called once again and spoke to someone who told me they would speak to the Manager and call me back on Monday (I had called on Friday). Today is the following Thursday and I STILL have not heard from them at all! I think they have really gone downhill. Perhaps because the main guy has now taken on IT Services for businesses leaving us home owned laptop/computer users in the dust. Very unfortunate. I need to find a new computer fixer, Ugh!

Amazing service. I will definitely come back here if I have any more needs. I came in, they were so…read morewelcoming and helpful and made my experience super easy and nice even though I got bad news about my hard drive! I came in to see if it was fixable but it wasn't :/ such a great experience although the news.

I needed a hard drive repaired and they were unable to save the disc, but they let me know right…read moreaway what the problem was and only charged me a very small service fee ($25) for advising me of the problem, I recommend this business and will go to them again in the future.

I had a battery issue with my laptop and these guys were fantastic. They ordered my battery for…read moreit, I came back in when the battery came in. They said it would take a couple hours, but I had another appointment in Gardnerville in a couple hours. The young man said, "Let me look at it" and then he fix it right there!! I am really impressed by their professionalism, courtesy, and just running a great small business!! Please support our small businesses, becasue they get things done!

came in for an iPhone replacement screen. 3 months later there's a small black spot on the screen…read more phone screen replacement was 4 days past warranty and was not covered.

We rely on this company to provide excellent business computer network support, training, and…read moresetting up our individual computers; laptops and desktops. Their tech's are helpful, prices are reasonable, and we have been using them for years. They have remote in capability and also visit on site when needed. We recently had an urgent need and they were able to get us up running in short order. I would highly recommend them.

Very pleased with the staff, the service and the cleanliness of their work. Would certainly refer…read moreto friends and family for all their computer needs. Thanks guys and keep up the good work

The team at Credo recently upgraded my Windows10 computer saving me time and money. The original…read morehard drive was showing signs of age and the general consensus of the on-line support community was to transition to Windows11 with the purchase a new computer. "Do I purchase a new car simply because the tires are worn?" is my perspective. The level of communication demonstrated by Noah and Cerita was unexpected and refreshing for this first-time customer. I explained what I expected needed attention and received a couple of solid pricing options given the age of the equipment and my general computing needs. Not all of the replacement parts were available at one time, so the team was able to stage the repair such that I had a working system in my possession while waiting for the final item to arrive. I am confident that my friends and family would receive a similar positive experience and therefore would recommend the Credo Technology team with 5 stars.

Over the past 12 years or so I've had the pleasure of working with Credo on many computer related…read moreissues. Items like bringing my computer back to life (many times), transferring data from and old computer to my new one, or the most critical of all .... getting my iTunes back up and running. Many, many thanks to Eric, Michelle, and the whole Credo team. Great people to work with.

It was easy to schedule. They had lots of options for paying they give discounts for certain types…read moreof paying.

Super helpful & knowledgable. Also very quick at responding. I highly recommend if you are in a…read moretime crunch or have any issues at all.

If you are stuck with Spectrum, I recommend switching to Net NV. For July, my internet with…read moreSpectrum had dropped multiple times throughout the month for a couple of hours each day. I've finally had it and shopped for a different internet provider, except we only have AT&T and Spectrum. AT&T Fiber wasn't available in my area. It wasn't until reading up on local companies, that I discovered Net NV. I wasn't keen on wireless since I am used to wired connections and I needed a stable connection, but I was at my limit and decided to try them out. Boy, am I glad I did. I made an appointment late in the night, and they contacted me in the morning saying that they were able to come the day of since they had a spot open. I wanted the 500 Mbps to 1 Gbps internet service level, but the technician mentioned it depends on the line of sight to their towers so he let me know what was available after he got down from the roof. Turns out my location was within the range and I was able to get what I requested, yay! It is $89 a month for my internet service level. The Setup Fee was $99 dollars. Payment can be made online through their portal. Friendly communication, service, and great staff. Switch if you can! Also, you can see the status of their services at https://netnv.statuspage.io/

After a miscommunication, the owner personally called me to talk through my experience with their…read moreservice. I truly appreciate that he cares enough about his business and his customers to reach out and make things right. It is clear this small business is working hard to stand out against competitors. I respect the effort and am glad to see they have a commitment to customer service.