Normally I try to avoid going into phone stores. But it was time to upgrade my phone…read more I got helped by Tony. He's really down to earth, friendly, and patient. And I couldn't be more happier with my service with him. I didn't catch the manager girls name, but she was also pretty cool too. Thanks y'all. 5 stars.

Wow what a bad service experience! My brother and I walked…read morein on Black Friday thinking it might be super busy. It was pretty empty so it seemed we would be helped quickly. There were only 2 customers in the store. 2 of the four employees were assisting the 2 people that were together. As we walked in, one of the employees who was assisting the 2 people said he'd be right with us. "Hmm. Odd, why can't 2 of the other employees help us," I thought to myself. We waited a minute and one of the other 2 employees begrudgingly said, "I can help you.' As if we were inconveniencing him. He was not friendly just a plain robot. Not cheerful or pleasant. How about being more customer-service oriented. "Hi how are you today?" He proceeded to help my brother. My brother let him know he was looking for a newer phone. He looked at his phone and said in a rude voice, "Yeah, this is really old!" Ok maybe a 5 year old Phone is old for most tech gadgets but the way he said it, was very condescending. Ouch! He then pointed my brother to the newer version of his current phone and told him his new bill would be $100/month. Hmm my brother doesn't use it for social media, mostly for necessity of having a phone for an emergency. I have Verizon, and they've always asked me more detailed questions, to get me on the right plan. When I voiced that I only pay $48 dollars with Verizon and my brother asked about a loyalty discount, the employee immediately said, "You can go to Verizon!" Trying to pull the old sales trick of 'taking away the carrot' so to speak. My brother responded with a resounding, "ok!" And so we did and he got a way better deal at $67 per month. Verizon was so much more helpful and friendly. The name of the employee was Austin. Also we didn't appreciate the other employee following us around with Austin. It was weird. If the employee was being trained, then say something. That was just awkward. Do better.

Geek Squad: these geeks take themselves very seriously. If you don't have an appointment to drop…read moreoff or pick up, be prepared for boatloads of haughty attitude. When you get tired of the runaround, ask for a manager. Beware, the geek will tell you they are a manager.....don't believe them. Austin, the actual store manager, when he was finally asked to come over at my request, truly understood good customer service and took care of me picking up my computer in 5 minutes...about half as much time I spent getting the nazi treatment from the geeks for not having an appointment. Ugh.

They are predators at this store. I've been a T-Mobile customer for over 15 years and the service…read moreI received at this store from the manager Karla is the absolute worst I've ever received. I was sent by another store because the other store didn't have the item in stock. There was a $800 promotion for a new phone, which I was told I would receive after asking multiple times and being assured by Karla that I would receive it. Long story short, I was apparently not eligible for the promotion, and had Karla looked up my account and done her job, she would have known that. I contacted customer service, and Karla's response to them was "just have her return the phone". I called Karla, and she offered to buy back this phone for $500 to apply to another purchase. Uhm, no. I will never go to this store again. Disgraceful service. Buyer beware.

Broken phones for months. No return phone calls. We went with a company that works. Worst customer…read moreservice experience!

From the owner: The Phone Man Ltd. Business Phone Systems offers the highest quality in data, voice, and…read moresurveillance services. We bring you over 60 years of experience in the local telecommunications industry, and we are authorized agents for virtually all network providers, including AT&T, Integra, Qwest, Charter Cable, Utility Telecom, and many more. We will not only install your new systems, but also train your staff on maintenance! Give us a call today to get started.

I contacted Datacomm to run some fiber optic cable for a networking project. Datacomm gave me the…read morebest qoute that I have seen in a long time for this type of job. The employees were professional and well dressed. The job was finished quickly and better yet accurately the first time. You are doing yourself and your business a dis-service by not contacting Datacomm for your needs. Thank you Datacomm

This is the first time I've used Datacomm NV (Josh) and let me just tell you, they are a great…read moreservice! I had them install a wi-fi router in my home recently. They arrived on time and quickly finished the job. Not only did they finish the job, but they helped explain in detail everything they did. Also, after they finished they gave me options for a surround sound system and offered a great quote with it. I'm extremely happy that I was able to find them and will definitely be using them in the future and would recommend to everyone!

Pacific States set up my business phones at my store when I opened and helped so much with the type…read moreof system to get, the amount of lines we might need and how to effectively use our voicemail system. Not only were the staff extremely helpful in set-up and training but they continue to be this way because whenever I have a question or need to reset something with my phones it's a simple phone call to get a solution. Thank you Pacific States, when I'm ready to upgrade I'll be calling!

We recently upgraded our old phone system with Pacific States. Sarrah and Joseph were great to work…read morewith. They took all the time needed to explain to me and our staff the system and software. The Mitel system works great and the functionality is straightforward, the desktop application as well as the mobile application are tightly integrated and made for a smooth transition.

The people in the store were very nice and helpful. However, talking with support took 59.10…read moreseconds to finally get the gateway to work again. It worked the first day, the next day it gave an error code and I had to call support. They had me take out the Sim card. It is tiny and I had severe problems getting it out. Disgusting experience with support, the technical support person was very nice but it took an hour!!!!!@!@@!. Why in the world would a new user have to pull out this Itty bitty little card????????

They usually ignore you when you walk in.theres couple of people waiting and they dont even greet…read morethem and tell them about the wait.they just totally ignore customers