The salesman completely overwhelmed and almost bullied me into purchasing multiple items that I really didn't want. He took advantage of the fact I was there with an excited teenager for her birthday picking out a laptop. He oversold me on software that I did not need, did not listen to my repeated requests to stop and take my laptop home to install myself, and did not inform me that their install service would cost extra. I spent an addition $300 for my trouble, and left feeling confused, and did not get what I asked for. I have made a complaint to the store. They have an awesome selection of items, but if the salesmen are allowed to pressure and bully you, you are not likely to get anywhere in the store to see what they have, and you are going to walk out with an empty wallet. read more