My mom dropped off my work phone to be shipped to me on Sunday afternoon. She paid for overnight shipping and sent me the tracking number and I looked as of 8:31 today it hasn't even had a label created. This is a joke. What is the point in paying for over night shipping if it's going to take two days?! Every time I call someone at FedEx they just say they'll "escalate it" and nothing else and not to mention nothing has changed. read more

FedEx Office Print & Ship Center - Printing Services Near Me - Ballwin, Missouri

I understand businesses close, but when you're in the door before that closing time usually they allow to you finish before making you leave. I had an address they were unable to send to because it's a PO Box, so I called the try to find a different address real quick. As I'm on hold the clock changes to 6:00, and some person who's name was Tom tells me I need to leave because they're closed and want to get out of here before they lost power since it just started raining. Despite explaining what I'm trying to do, and also conveying that the package is time sensitive and important. He responds with well it doesn't matter we're on Monday time anyway. Even the other associate helping me looked appalled. Even if this weren't a business , you should still treat people with more respect. read more

This place has evolved from when I was last here and is now even more geared to the self shipper. I had 3 medium sized boxes to ship and had to wait for a few folks to get helped first. There were many people on all the self-copiers and photo printers. I suspect with all the gear there is little to no line. The two gentleman behind the counter were very friendly, patient, and keen on getting what each customer needed right the first time. It was my turn and I stepped up the scale. After sticker shock at FedEx ground charges I was told if my stuff fit in their boxes it would probably have been cheaper. They gave me the choice to take my stuff apart and repack it. There were too many objects and packing materials to have a do-over at this point. Made a mental note about using their supplies next time. read more

Fantastic printing service which was ready sooner than the time requested. I was even called and notified that it was all set for me to pick up. Quality product and easy to upload the file online. Nothing fancy to write here folks, just a reliable business ready to take care of your order. read more

FedEx Office Print & Ship Center - Printing Services Near Me - Ballwin, Missouri

This spot is my go to for drop offs. The UPS in the same area always seems to be closed. The team there is always friendly and FEDEX does a great job, offers easy tracking, and reliability. read more

Waited for 10 mins, while the old guy was helping an old lady on the computer. I guess he is the only one here in December? Crazy. Someone left, I wish I could of. read more

I traveled to St. Louis from San Francisco to throw a big birthday party for over 100 people and needed a bunch of different files printed, cut, scored, etc. My printing order was pretty complicated, including menus, party favor tags, thank you notes, and carriage ride tickets for 12 different times--6:00pm, 6:15pm, etc. I suspected that it would only be completed accurately in the hands of a pro. And Gary S., store manager of the FedEx Ballwin store, is not just a print production pro, but is my new superhero. I explained my order, he understood it in a nanosecond, had me out the door in under 7 minutes, and my order that was scheduled to be ready the next day was complete within an hour. Talk about exceeding expectations! I give Gary S. and this FedEx location my highest recommendation. Gary, you're a life saver. THANK YOU for being really, really good at what you do. read more

I recently had a large item to ship in a hurry. The young woman helping me was nice as I was packing my box myself. Although what made me quite upset was the first shipping amount quote she gave me was almost DOUBLE what it turned out to be. Partially my fault because I should of known it would be more with added the packing paper and box, however she didn't tell me it would cost so much more. The Assistant Manager who ended up helping me in the end, wasn't as understanding as I would of liked. As I have worked in customer service for many many years, I would of expected at least an apology and more genuine reply to my shock of such a huge price increase. read more