They have not had the best interactions with our patrons. They are not the most proactive when it…read morecomes to communications.

We were highly impressed with the level of service provided by Veteran Shredding. Dave, who was…read moreassigned to help us was incredible. He was patient, thorough and made the whole process enjoyable. He went above and beyond which included providing tips for high efficiency, offered us another cart for ease of loading and even carried items from peoples cars. This level of care and service is not the norm out there. We will definitely be using them again!

They have been hands down the best to work with when needing to shed private documents at work,…read moreresponsive and inexpensive

Super happy to have found this place. I had numerous boxes full of documents that needed shredding…read moreand found Pioneer SecureShred in a Goggle search. The team made the experience outstanding... I didn't even have to get out of my car. The person who greeted me was so joyful and made the process of getting rid of paperwork pleasant and fun! The guys emptied the boxes and returned them to my car. In less than five minutes I had the documents removed, service paid for and I was back on the road. If you have any paper shredding needs, look no further... this is THE BEST you will find.

the scheduling was a little challenging, but once I got to talk with person, the process proceeded…read moreperfectly. Arrived on time. Simple/quick to complete the shredding. Here and done. No hassle. Very well done!

From the owner: VRC offers document shredding services throughout Minnesota including areas from Minneapolis to…read moreRochester and from St. Paul to St. Cloud. Many business owners and residents in the Twin Cities and surrounding areas trust VRC with destroying their paper documents, electronic media and hard drives. You can shred it all with VRC! Onsite and drop off services offered. Call 612-200-9863 to schedule right away.

AVOID--YOU HAVE BEEN WARNED!! Horrible company with impossible customer service. You can't reach…read moreanyone directly unless you spent hours and hours on hold on the phone--then you finally get connected with someone in another country who barely speaks English. Every tiny question results in a "teekit" being made and more bureaucratic delays. They charge an exorbitant monthly fee and destroying stored documents is frustrating and expensive. They arbitrarily charge us for replacing boxes and box lids almost every month--I'm sorry, isn't this a secure and climate-controlled facility?!? Why are boxes rotting and being so damaged that they need replacing? Just trust me and AVOID them.

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.

I rarely purchase ink, because my thoughts about ink have never changed since the first time I…read morepurchased it: It's expensive, and I should just use someone else's printer. ;) So when I found myself needing to purchase ink (egads!), I was sort of frustrated. How can I get a good deal on ink? I've heard of "ink refill" but I figured it was.. Complicated. Or not easily accessible. Or just not worth my time. Wrong. Wrong. Wrong. Enter Rapid Refill. Once I did a quick search to find a place that "refills" cartridges, I realized that Rapid Refill was a mere 5 minutes away from my apartment. Hmm.. No prices listed online. That's a hindrance for me, because I have to carry a baby around with me everywhere I go, so if it's going to be a no-go, I'd rather not leave my house. But it's conveniently located next to a coffee shop, a convenience store.. You name it. So I drove over just to chance it. I didn't need to do that, but I'll get to that later. The gentleman who helped me was EXTREMELY friendly. Have I ever been here before? Nope. What do I know about ink refills? Nada, zip, zilch. What kind of cartridges do I have? These ones, I said, as I threw a bag full of empties on the counter. He had them in stock, rang them up.. And there we have it. I'm a believer! The total cost came to about $30 less than what I had priced out from a big box store. OK, so I work in an office. I'm always trying to save my boss some money. I asked him if he carried toner, and for how much. It depends, of course, on the model of the printer, and I had absolutely none of that information available. Remember what I said about not needing to go in to get a price? They've got this handy online form, where you just enter in the make/model of your printer, or what model of toner you're looking for, and they'll get back to you with a price. The thing is, I never believe companies check their website emails like that. That's why I never used it. So after my experience IN STORE, I figured they seem on top of their game, and once I was back at my office, I sent a submission via their website. He called within 10 minutes. (They were open) He says they do free delivery over a certain dollar amount. Needless to say, I'll be ordering from them in the future, and I'll be recommending anyone who owns a printer that I used up valuable printer time to go there as well. Savings of roughly 25-35% depending on what you're ordering. Friendly, diligent, the whole package. Stop over paying. Start using these folks. Happy Printing!

Used them again for a project too big and complicated for home printer. They are the best! Always…read morewilling to go the extra mile and super friendly while they're at it! I give them 5 stars and would 10 if I could!

Poor customer service, lack of organization and communication. Wouldn't trust them to shred…read morepersonal documents for sure

I was told by three ppl to go to this location from their 800 # the night before so we arrive and…read morethey tell us "sorry we are closed and on hold till July 11th" when asked for advise to where we can go was told "you can do an internet search!" Really an internet search?