Dan was incredible!! He SAVED my data in a very dire situation. My external hard drive (with the…read moremajority of my photography on it) crashed & I was panicking. But Dan recovered all the data! it took literally a week straight of the software running to recover all the data, but Dan made it happen! Worth every penny & 1000% recommend.

Too bad there are not 10 Stars because Dan deserves way more than a 5 Star review!! He was kind,…read morecalming and quick. When my external harddrive failed (which I use every single day as a professional photographer) I was in panic mode. Even though I have those same files backed up many places, this one particular drive was all set up for daily use that took me years and years to arrange and organize. I called Dan with The Computer Wizard on a weekend, and was so relieved he was LOCAL here in Rochester, NY (unlike some of the other places I reached out to that requested you mail your devices to them in a different state!). Dan said I could bring my external passport to him right that minute, and within one day he had diagnosed the issue... not only that, I decided to request 2 copies be made on 2 new drives, and even though there were billions of images and he was transferring and backing everything up in duplicate, the turn-around time was only three weeks! The price was so reasonable, well below what I thought it might be for all his hard work. He stayed in touch with me, and reassured me all was fine, because my career was on that broken hard drive. I don't know how he did it, he is a magician, and I am forever grateful. Not that I want anything of mine to ever break again, but if it does, I now have the peace of mind that someone literally 15 minutes away can help me. I read all the 5 Star reviews left for him by prior customers, and that is why I called him. I hope that my review will convince you to do the same, you will not regret it!! He knows what he is doing and I could tell he enjoys it and is very passionate about helping you. ~ Carrie Ann Grippo-Pike

I actually did not have them do any work, but they were quick to respond with inquiries.read more

From the owner: Here at Vex Technology Our repair service is your one-stop-shop for all your electronic needs. We…read morespecialize in custom computer builds, computer/laptop repair, game console repair, cell phone repair, circuit board repair, data recovery and almost any other electronic equipment. Our team of experts is highly skilled and dedicated to providing the best possible service to our customers. We use only the highest quality parts and equipment to ensure that your devices are repaired to the highest standards. We pride ourselves on our fast and affordable service, and we're committed to making sure that your devices are fully functional and running smoothly. Whether you need a quick fix or a more complex repair, we've got you covered. So why wait? Contact us today and let us take care of all your electronic repair needs!

I have used them 3 times now, each time I was very satisfied. Prompt service, fair prices,…read moreknowledgeable and they are honest! What more could you ask for?!

Far and away the most unprofessional and dishonest business I have ever had the displeasure of…read moredoing business with. Not only did they (It's really just he) not fix the issue that I had contacted him about, he "fixed" other things that were not discussed, and not needed. He claimed that the signed consent for work document gave him the permission to do whatever work that HE felt needed to be done without ever contacting me for approval - The Town of Pittsford small claims court and the court of appeals disagreed, however, as I did. In what world do you charge someone a diagnostic fee, not provide an estimate, then get approval before doing over $400 worth of work that was not requested and did not resolve the issue? He provided false information related to a part (said an AMD processor with integrated graphics did not have the graphics) and when I called him on it, he told me how to fix the issue myself (install a separate graphics card). PLEASE protect yourself and stay away from this business as there are much better and more reputable ones in the area.

I dropped off my MacBook to this guy to be fixed. He told me it had a corrupted hard drive, I only…read morewanted to recover my pictures from it. He said it would be $1000 to recover pictures, and $600 if I had the pictures recovered and I traded in my computer to him. I was so upset, I decided to wait and get a second opinion. I was sure he was being honest so I waited months to have the extra $600 to spend on my computer when I finally brought it into someone else. I ended up going to Experimac, THEY CHARGED ME $54. $54 to do what this guy said would be $600 if I traded in my computer, so please don't bother with this guy, go somewhere else he's a scam artist. I waited over 6 months before getting a second opinion, not even considering he might be lying to me. When they told me $54 at the other place I cried.

I had an emergency recently. My external drive died and I had no access to critical files. Not…read moreonly did PCS provide expedited service, Chris successfully recovered my files. You can't get this service anywhere else in the Western New York area. He is a professional with many years of experience. He is thorough and very professional, too. I am forever grateful and highly recommend his services.

If you need stuff retrieved from a device, there is no one better than iPad Rehab. You may have to…read morebe very patient, but they are worth it. Case in point: It took them 4 years to get into my husband's rusted, busted iPhone 5, but they did. They basically kept his phone until technology caught up to the phone's security threshold and they were finally able to get into it. Several times over those years I assumed they'd given up, but they tried every new kind of tech that came their way until they finally got to one that worked. Prior to hiring them, I'd tried a few other places like Apple and uBreakiFix, and none of them would even try to get into his phone, it was so busted. I cannot recommend them enough.

TL;DR: they recovered my busted data, and prices and timeline may increase substantially beyond…read moreinitial estimates as they did in my case. iPadRehab is a very skilled, VERY in-demand repair and data recovery shop near the Great Lakes Region in NY. They eventually recovered cherished data from my busted-in-a-bike-crash iPhone, and I'm grateful for that. I'm writing this review to offer the perspective of a customer who opted for the "regular" recovery service, without paying the $100 non-refundable "rush" recovery fee. If you're considering iPadRehab, be aware that data recovery in 2024 is a complicated process drawn-out process, that your repair may be stalled for weeks (for example if iPadRehab needs to order replacement chips on their end for your phone), and that prices and timeline may increase substantially beyond initial estimates as they did in my case. My initial quote from iPadRehab for $800 plus tax said: -"We will get started on your device within 4-6 weeks, or for our rush customers--within 1-2 days." -"This estimate is assuming that there is no prior microsoldering attempt made to recover this board," which was true. There was no other mention of assumptions that could change the estimate. -And to their credit, this honest bit: "Between intake and invoicing we do not update unless there is an issue." I opted to forgo the rush service, since I honestly didn't expect my phone to be recoverable, and would have been out the $100 non-refundable "rush" fee in that case. 4-6 weeks seemed fine to me. I didn't even send in my device for a few weeks as I was considering whether I wanted to pay nearly $900 for this, but when iPadRehab reached out a few weeks later and offered to send me packaging to ship it, I said alright and shipped in my device. 4 weeks came without a word from iPadRehab, then 6 weeks, then 8 weeks. After 10 weeks, I had still heard nothing, so I followed up and they responded quickly with essentially "This process takes time, sorry we can't give you a timeline estimate." But later that very week, I finally received a message that my phone was a more complicated repair and the cost would increase to $1000 if they were able to restore it. I'm not sure whether this was a case of "squeaky wheel getting the grease" or not, but I think I had misunderstood and taken "we will start on your device within 4-6 weeks" to mean that I would hear from them by at least 6-8 weeks later. I was also surprised by the increase in price, since the original estimate for $800 (which felt like a lot of money but apparently there are ppl on the internet charging much more for worse data recovery?!) didn't say that prices could go up more depending on what they found in their work. To iPadRehab's credit, they left this choice up to me and I think they would have returned my phone as non-recoverable had I not agreed to the higher fee. Once I agreed to the new higher fee, my phone went to to the back of a new "queue" and I finally heard back 4 weeks later that they were able to restore the data. That time, they contacted me without my reaching out first. The whole process on iPadRehab's end lasted about ~14 weeks. iPadRehab was the best business I could find for this repair after I started looking, and even though I didn't realize how very very busy they were (read: that this process would take months, not weeks) when I started, I'm grateful that they recovered my data. If I did it again, would I do the rush service? Now knowing that iPadRehab was able to restore my busted data, I personally would trust them more and probably use the rush service. I imagine one reason it took so long for me was that a lot of folks willing to pay $800+ for data recovery don't bat an eye at an extra $100 for rush service. I would tell my friends to use them. But mostly, I would tell my friends to back up their data!

I was terrified when my external hard drive with all my pictures since 2012 died. Some quick Google…read moresearches and conversations led me to believe I could be looking at 1000 or more to recover my three terabytes of data. I felt uncomfortable shipping it away to NY, so I made an appointment at IRepair and was told by J ( forgive me if I am spelling this wrong!I never asked how it was spelled) that it would be difficult but it was doable and would cost me about 560 dollars. In deed it took a few weeks- J explained every step of the way and indeed when it was finally done it cost what they had told me, not a penny more. Despite quite a bit of difficulty in getting my disk to respond to their software. Highly recommend. Seems they love a challenge at IRepair - and recoveries are often just that.

As usual when I visit I repair, I am given the best and most honest service and advice. In this…read morecase, I was having problems using my hearing aids with earbuds during telephone conversations. The problem was identified and I was directed to several places where I could purchase the needed accessory. Problem solved. In this case, no charge. As a senior, it is great to know there is a trustworthy, option for my I related problems. Also great to have someone who can communicate about those problems in language I can understand!

Ted diagnosed my problem and suggested several options as solutions. He was professional and…read moreprompt. I will use his services in thee future if needed.

I recently had a laptop crisis (it was stolen) and I needed to set up a new laptop ASAP…read more Ted did a terrific job in listening to my software issues, offered a visit to my home vs leaving it at his place, and a very flexible repair window depending on my work needs. I chose to drop off my laptop, Ted fixed my issues within 1 hour, and I retrieved the laptop w/o a hitch. Excellent value for the $. Ted is knowledgeable, professional, offers varying levels of service, and meets the deadlines he offers. I will *definitely* be using his services again when I need software or hardware support. Great work!! Lisa