Wanna watch FOUR AND A HALF HOURS of Family Feud for a simple oil change? Wanna be lied to that…read moreyour car is "almost done" when in reality the service tech was just chatting in her boss's office for an hour and never told the team to start on your car? Then come here! And for an extra good time, ask for Kallie Gordon. She's super busy and important - she'll be sure to tell you.

WORST CAR SHOPPING EXPERIENCE EVER!!!! I just stopped by this afternoon to see what this dealership…read morehad to offer--I've heard such great things and wanted to give them a shot at my business. I know EXACTLY make and model I want and am already pre approved for my loan. I walked in and was immediately blown off and given to another sales associate. This woman just walked me back to her desk and the first thing she asks me is "what kind of car am I driving now?" What does THAT have to do with anything?!? Then she proceeded to tell me that "maybe today isn't the day for me to be buying a car" Yeah, you're right. Your rudeness and unwillingness to listen to this customer and help cost you a commission, BECAUSE I CAME IN READY TO BUY.

I've been coming here since I moved to Utah. 4 years now. I…read morehave to say I am happy with this place. Employees are nice and seem caring. I've always had good service.

It's not often a jiffy lube gets a 5 star review, is it? I…read morewent in for an oil change; knowing I needed a lot more work on my car. Filters were offered, rotation was offered, brakes were offered... At a cost. I went ahead and had it all completed. The cost really want to bad. I had an alternator issue... I thought if nothing else they could provide a mechanic. These guys too the times to check and figured out a connection was loose. They didn't have to do this, the time and energy meant so much. Thank you Joseph and crew!!! You literally made my day!

In 2021, my wife and I bought our 2021 Toyota 4Runner TRD Off-Road along with the Platinum Tire &…read moreWheel Protection Plan with keys for peace of mind. Fast-forward to October 2025, I got a tire pressure warning light, checked my tires, and found one still losing air after refilling to the recommended PSI. I called Tony Divino Toyota to schedule service and asked if the Platinum Tire & Wheel plan covered it--but was transferred multiple times between Service, Operator, and Warranty, even getting hung up on a few times. After several calls, I finally reached someone who understood the program and helped set up my appointment. At first, the visit went okay. Christian, the service specialist, helped me get the tire covered under the plan and order a new key I had lost. Since all my tires were low on tread, I replaced the full set and also had an oil change done. Normally I do my own oil changes, but due to personal circumstances, I couldn't this time. When I asked about torqueing the lug nuts to spec, Christian brushed it off with, "yeah, yeah, they hand-tight it." That didn't sit well with me--I take pride in keeping my vehicle in top condition, and I expect the same care from a Toyota service department. Communication afterward was poor. When I called to ask about pickup time, I kept getting transferred and the only answer I got was "We don't know." The next day I got a text saying my car was ready, and I appreciated the Uber ride they arranged for pickup. When I arrived, Stephanie was hesitant to print an invoice breakdown until another employee told her she could. After paying, I asked to have the service recorded in my Toyota account--like my previous dealership always did automatically--but it never showed up online. I also requested email copies of the invoices for my tire warranty and oil change, but weeks later, I still haven't received them. Overall, the customer service and communication were disappointing. The tone shifted once payment was made, and I found my experience matched many of the negative reviews I later read online. I really hope management invests in better communication, service training, and understanding of their own warranty programs. On a positive note, Mike, the tire specialist, deserves recognition. He was professional, knowledgeable, and genuinely helpful when I was choosing new tires. He recommended Yokohama, but after research, I went with Toyo. Mike's great attitude and service were the highlight of my visit--if it weren't for him, this would have been a one-star review.

Poor customer service. I have been a long time customer.. I thought I needed an emissions for my…read morenew car which come to find out I didn't but they wouldn't even double check to see if I needed one. When I asked if they could check my emissions and they said it would tack on 2 1/2 hours more to my new car. I asked the lady checking me in multiple times to please ask about the additional time and she flat out would not help answer my simple question and just told me to reschedule for another day.

They did a great job on a PPI (pre-purchase inspection). We didn't buy that vehicle because they…read morefound so many problems with it. Brought a 2nd car in to them for the PPI. Didn't find any major issues, just scheduled maintenance. We bought that car. The next day the check engine light came on. We went back and there was an issue that was missed because the previous owner cleared the codes (or had someone else do it). They made the repair in 15 minutes free of charge because they missed it. Great guys! Very helpful!

I have been using Viking Automotive since 2014. They are the only fully transparent mechanic i am…read moreaware of. They have taken care of so many issues for me thay I have lost count. The quality of the sevice and the work is beyond amazing.

Purchased 2 vehicles from here 2 years ago. We were treated & supported better than any other…read moredealership we've been too. We purchased the Total Care warranty, and their service department has also always been fast, and courteous. This will be where we go for both for all future purchases & service appointments! Thank you to the team!!

took our jeep there twice . they have no knowledge unless it throws a code . a bunch of silly…read moremonkeys working there both times they couldn't figure out it's a fuel issue . they didn't even bother to check fuel pump even though it had all the symptoms lol

Mario is honest and does excellent work. Premium is the only place I will take my car for anything,…read morerepairs, tires or just an oil change.

Update! Mario Called me after I posted. It started out cordial, but turned hostile. He said we have…read morea failure to communicate. He said we could of solved this issue. I said I emailed you twice, and called you once. He said we could solve this at the dealership. I said I can still take down the Yelp review if you want, and I haven't charged back. Mario then says we have a failure to communicate. I said we'll were communicating right now. What solutions do you have to offer. Mario said that you do what you gotta do. I said I am willing to communicate do you have any solutions to bring to the table? Mario said "your going to charge back on your credit card, and that you don't lose disputes. I don't like being intimidated, and you said to call you back so I am calling you back." So Mario just called me to yell at me I guess?

For me, I really don't know how to begin. I moved here in 1984 from Iowa, and I found Roy 66 right…read moreafter I moved here. Back then Mark Olhn was running the place! I have never in 41 years of doing business with him and his great shop have I ever experienced anything that wasn't top notch! Mark has retired now but the same great service is still available for Mark's son Jason is running the business and he's working to expand on the service and the excellent values that his Dad had started! I recently purchased a 25 year old Chevy, it just happens to have only 2 seats and a convertible top, so I already have taken it by to tell Jason that I know that for my Corvette and the value ROY 66 offers and has always offered me for my 41 years of living here, he's really going to keep my business for has long as I'm able to drive an automobile!! Thanks for listening!!

We were referred by my wife's coworker and have now used their service twice. Once for my 2009…read moreCorolla and the other for my wife's 2015 Honda Odyssey. They know their stuff, are shockingly fast, even when they have to order parts. We've been driving them for a months for mine and weeks for my wife's to ensure no issues from the repairs happen before I write a review. No problems and our vehicles are running great! It feels great finding a shop you can trust, they can be so hard to find!

After trouble shooting my problem they provided a detail of the solutions and cost with…read morerecommendations to prevent future issues. Great communication from start to finish. My truck rides like it's brand new. Friendly and professional service. Highly recommend MAT.

I have been a customer for over a decade and have been nothing but happy with the service and the…read morequality of the work. The mechanics are honest, and will take every measure to save you money (even if it means you take your business elsewhere). As long as I live in Northern Utah this will be my first stop.