I went to Mobile Spot to get help with my new phone. Specifically, I wanted a strong case, so I do…read morenot have to worry about my phone. They did not have a case that fit my phone in store so one was ordered for me in a good color. With this strong case, I can feel my phone has protection. Also, I had several questions about my new phone. They answered all the questions in a friendly manner. I truly recommend Mobile Spot for help with your phone. Check their great products too. Mobile Spot is a great place to go for phone fixes. If you have questions about your computer (laptop) battery, they can help you too. E in Des Moines

I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied

I brought my iPhone 8+ here & he repaired it in 20mins & also repaired my iPhone battery!…read moreDefinitely recommend

From the owner: We are a small business repairing cell phones, tablets, & laptops. We use only high quality parts…read moreand offer 18 Month Warranty on most repairs. You can also wait while device is being repaired in comfy seating area. We also replace watch batteries!.

Went in for ZAGG Warranty repair. The guy who installed the new glass ($5 install fee) trapped…read moredirt under the new glass. The intimation was that if I wanted him to start over I'd have to pay again. So I'm paying $5 for someone to install it as well as I could. No offer to replace to make it right. Will never return.

Referred by my dad to get screen protector put on my phone…read more I actually first stopped by the Merl Hay location. He greeted me the second I walked in. When I let him know what I needed, he unfortunately didn't have what i needed. He quickly countered with that this location has it, and for the inconvenience he would help me out. I took him up on it. He called ahead and they were ready for me. I walked in and they got me the cover I needed and had me back on the road shortly. What's even better is the guarantee on them and I can just take it back. Super cool guys. I'll be back in the future.

I went in here for a last minute gift. These guys found & got it to in time. Super fast, friendly,…read more& competitive on prices.

From the owner: Repair Services…read more Digital Doc in Des Moines has a solution for ALL your digital ailments! We specialize in the quick and expert repair of: Cell Phones Smart Phones Tablet Repair Laptop Repair Desktop Computer Repair iPods iPads Macbooks Gaming Systems Cameras And much more! Digital Doc is your single-source provider for: iPhone & iPod Repairs iPad Repairs Smartphone Repairs: All Makes & Models Tablet Repairs: All Makes & Models Digital TV Repairs: All Makes & Models Laptop & PC Computer Repairs: All Makes & Models Gaming System Repairs: All Makes & Models If you use your digital electronic device for work, school, communication, or entertainment, count on Digital Doc to repair it right the first time!

My wife's laptop needed a new battery, we took it here to see if they had a replacement. The clerk…read moresaid they would run a diagnostic first for $120.00 my wife thought he would do it for free. We said no thanks and ordered a replacement on Amazon.Its not the place it used to be .

Wow , wow, what a great customer service team . This store knows how important our phone is to…read moregrandma and grandpa to keep in touch with the people we love and love us .. we needed a new battery and within a hour we had one and we're back in touch with our 4 children and 5 grandchildren. This store is where customers mean a lot and it shows. Keep up the great work .

We had an iPad with a shattered screen and a iPad that was fixed incorrect when we were on…read morevacation. I took both of them in, was told it will be ready the next day. They were ready in about 5 hours. I would Highly recommended them, they also offer 90 warranty.

I had my daughters Ipad mini screen, repaired here in early 2018. They were very nice and fast…read more. After about 35 days, an issue came up, with the repair, which was after the 30 day warranty, had expired... I returned to the store and did not have my original receipt.. The owner looked up the repair order based on the number on the ipad and found the repair order.. He then took our ipad, to fix our screen again .. He called us 3.5 hours later. We returned expecting to pay for fixed the screen. He gave my daughter her ipad back, charged us nothing and thanked us for our business.. We have been very happy with their customer service, communication, their prices and their work.. I will be telling my friends and coworkers who need phone or tablet repairs, to go to KB wireless..

Cracked less than a month later, AND I did not even drop it, and it cracked. DO NOT GO HERE…read morePaid $300 and did not even last

Good food, good service and able to have conversations with friends you are with. The Fix is clean…read moreand a pleasant decor and the friendly service makes you want to return.

This guy is a joke. He claims to fix p.c. and cell phones. Unfortunately he takes your money and…read moreyour device and then never gives your stuff back. This is a big scam. He is probably going to report this post but please beware. It is not worth me taking him to small claims I already have a new phone.

Mr Fix it, came out and could not fix plumbing problem.. He showed up with no tools, wrong wood,…read moreand over promised on a service he could not possibly complete, nor deliver to customers. He had other folks showing up, delivering tools, loitering for hours on our property and not leaving. I had to call the owner Dustin and request he gather up his tools and his inexperienced help and leave our premises. This guy is not licensed, and does not provide estimates in writing. He took $75 for a job that was never completed to satisfaction. I would not recommend using him or his company for ANY SERVICE, BIG TIME WASTER. VERY DISAPPOINTED.

This location cannot seem to find accounts that are set up with other locations. Which means I pay…read moreretail instead of using my company discount.

I brought my HP Envy laptop in after having issues with it booting up after a windows update…read morefailed. I spent hours trying to get it to work when I finally gave up and figured I needed to call someone that was more tech savvy. I found these guys as a recommended business through HP's website. They gave a quick diagnosis about noon on Monday and was told at that time it could be up to a week to get it back to me. I was completely okay with it as it was of no use to me in its non-working state. After about 2 hours I received a phone call from them with a more thorough diagnosis walkthrough describing what they'd found to be the issue, what they would like to do to fix it and what I wanted backed up and saved. They were able to backup all the files I requested and reinstall an uncorrupted Windows 10 on my laptop. They later called me that same evening about 6:30pm informing me that they think they had everything ready to go and I could pick it up before 7pm when they closed or Tuesday anytime after 10am. I went in today to pick it up and they had an issue getting the laptop to let them login using the password I gave them for the login that hasn't been changed. I likely had a virus that did something to the password. The guy that was working with me today was not the individual that fixed the laptop yesterday evening, but he was able to work around my login and password issue and get that reset for me. I still am so appreciative of the guys that worked on my laptop and the fact that they were able to get it working in less than a day. True lifesavers! Best thing is that I was quoted $29.99 for the fix and my laptop is working how it was before the issue Sunday! Took less than a day to fix and at an excellent price! Thanks guys!

Can I give this place a zero? We gave them out laptop on June 29th to fix. Finally today we had hit…read moreour limit. Excuses of being short staffed. The thing sat for a month and nothing was done because they "couldn't get around to it" and the laptop "wasn't their priority." I'd hand my device to a Russian Hacker before I'd take my business here. Excuses, excuses. Also, avoid their Asurian home plans they push. Wouldn't recommend this place to my enemy.