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    Ohana Salon

    4.0 (44 reviews)
    PriceyHair Salons
    Open 9:00 am - 8:00 pm

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    Response time

    30 minutes

    Response rate

    100%

    Services - Ohana Salon

    Applying hair extensions

    Bridal hair services

    Ohana Salon Photos

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    Recommended Reviews - Ohana Salon

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    Reviews With Photos

    After photos of my "roots" being touched up.
    Geneva D.

    I was there about 10 days ago. Second time with my stylist-really liked her. I was a little confused though because when I was there the first time, I booked for my next appointment- it was May 30ish and I booked for like August 8th... well I called THAT DAY to verify because I hadn't received any reminder text and I didn't have anything in my account portal showing that my appointment even existed. Sure enough- my stylist was out of town and my appointment did need to be rescheduled. Luckily I have the flexibility right now, otherwise I would have been pretty irritated. Ok, so now, fast forward to my 2nd appointment- and I had asked for "my roots done" and "a trim" so I'm thinking about 2 hours. It took 3. Nobody's fault - but when a salon is charging at an hourly rate- it feels awkward if your hair takes longer to process than other clients hair am I being charged to sit in this chair because my hair sucks ?! And then- I guess there is no option for booking "A TRIM" so that DOES SUCK. IMO there are two things; a hair cut- takes longer, it's a potential transformation, much more thought goes into it (hopefully) and a TRIM is TRIMMING whatever current haircut exists at that moment. No new layers- no new bangs, very brief- just the tips- snip snip snip!! Voila! Someone tell me you know what I'm talking about!?!? My biggest concern though, was this; when i went home... I'm kind of playing around with my hair... really looking to see how it looks. "Investigating" if you will, to see if my $270 ($320 with tip) was justified- because it better be mother forking perfect. Well it wasn't. I felt terrible. Because I left the salon feeling SO HAPPY!! but either way I felt terrible because it's just so uncomfortable to tell someone you were not happy with what they did for you specifically. I finally called and asked some questions about the pricing- the receptionist handled my situation perfectly- and told me that the manager would be reviewing the situation and would call me. A couple days passed and that hadn't happened... so I called again, and sent an email. THAT is when she responded stating why she never called back and it kind of felt like she was accusing me of being crazy or 'all over the place' and wrote something like we do not tolerate rude behavior and due to the unforeseen nature of your calls or something very off-putting (for not even speaking to me yet) . But finally in the end- she offered me three options. I chose the "Correction option" She then essentially replied "Great - I will do my best to accommodate as quickly as possible. Are you comfortable with the same stylist...?" I wrote - yes! absolutely- I adore her! Are you open to a phone conversation, because I feel very misunderstood. I wanted to explain (or defend) myself!!! I really felt like the situation was a BIG misunderstanding. TOO many people were in the middle of it. Anyways, I NEVER heard back after that. I followed up several times. i'm pretty sure she blocked my email!!?? I really just was hoping for my hair to be fixed ‍ I still love my stylist. She is awesome. Good person and great stylist. Sometimes stuff isn't perfect. I don't know why- But I bet- SHE would have been more than willing to have a conversation with me about it. I never got a chance to communicate with her because now, come to find out, this owner also decided to disable me from booking future appointments in their website!!!!! like REALLY???? So confused ‍ I do not know what I did. I really want my hair fixed though. Are you going to have some integrity- and be good for your word? You literally offered me a correction and then GHOSTED me. WHY? WHO does that? ‍

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    10 years ago

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    14 days ago

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    Melany C.

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    1 year ago

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    Melany C.

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    2 years ago

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    Melany C.

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    2 years ago

    Beautiful salon! My service was efficient, exactly what I wanted. The scalp massage was fantastic. Will definitely return!

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    Melany C.

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    5 years ago

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    4 years ago

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    Melany C.

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    2 years ago

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    Melany C.

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    6 years ago

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    3 years ago

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    Melany C.

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    4 years ago

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    Melany C.

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    4 years ago

    Helpful 1
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    10 years ago

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    5 years ago

    Second time coming back to this salon. Had an appointment with Jordan! She did exactly what I wanted and even better! Loved it!

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    5 years ago

    Very disappointing. Overpriced and I've had better highlights & cuts for less than half the price.

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    Melany C.

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    7 years ago

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    11 years ago

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    6 years ago

    Great Covid procedures. Susette is masterful at the trade. A consistent and talented stylist. Highly recommended.

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    5 years ago

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    Melany C.

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    7 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    Melany C.

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    9 years ago

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    12 years ago

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    12 years ago

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    10 years ago

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    11 years ago

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    10 years ago

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    10 years ago

    New to town and needed a cut... Emailed this salon twice asking for an appointment and was never emailed back....moving on.......

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    Melany C.

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    11 years ago

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    11 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    Melany C.

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    10 years ago

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    10 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Ohana Salon

    Review Highlights - Ohana Salon

    Matthew took the time to listen to what I was really wanting with my hair.

    Mentioned in 4 reviews

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    Ohana Salon - hair - Updated September 2026

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