Dr. Haberland DDS MS-oral pathology is great! Very knowledgeable and pleasant. Obviously an expert in her field.

We were referred to Ohio ENT and Allergy by our primary care doctor. My wife has been dealing with allergies (primarily major bouts of sneezing) for a number of months. We saw Dr. Mehmet Basaran who was very professional and personable. He ordered a round of scratch tests and after the results came in (15-20 minutes), he patiently explained all the results and everything my wife was allergic to. He basically said she had "year-round allergies" and suggested trying an OTC allergy med like Zyrtec (cetirizine) - he didn't see the need to start shots or any kind of prescription meds. He also suggested buying generic Zyrtec from Amazon or Costco - said you can get 300 tablets for the price of 30 at the local drug store. All of the staff we encountered were both personable and professional. read more

We had an extremely pleasant visit to the allergy side. The doctor's bedside manner was excellent with my 3 year old daughter. He was kind when he spoke to us and the nurse was quick and caring when she administered the tests. The staff overall was amazing and know we found our long term office. read more

The worst place to get care from. My first appointment went fine and the staff was decent. That's the only positive thing I can say. They NEVER answer your calls EVER. I had a tonsillectomy and called 30 times trying to get ahold of the office. NOTHING. I genuinely think they just stare at the phone and don't answer. Do not go here for care. read more

I saw doctor J. Paul Burkhart 5 weeks ago, he spent 3 minutes with me and checked my nose, I was prescribed Flonase. I have never had allergies but I tried it. The main reason for my visit was my snoring and my concern that I might have sleep apnea. I was told that his assistant Sasha will contact me once she referred me to a sleep study place. Two weeks went by and I never had a phone call from her. I called the doctor's office twice and left a voice message both times inquiring about my appointment for the sleep study. The second time I had a phone call back and a voice mail saying that I should contact the sleep study place myself which I did. The sleep study place told me that they have never received a referral for me. I called Doctor Burkhart's office again and left a voicemail stating the situation. Never got a phone back, I called a second time a week ago. Still no response. I will not recommend this place, it might not be the doctor's fault but I felt ignored . I was not pleased that the doctor took 3 minutes to talk to me about my concerns and look at my nose. This happened at the Cooper Rd./ Westerville location. read more

DON'T COME HERE This was my 4th time coming back here within the past 6 months and my problem hasn't even been attempted to be fixed. The doctor comes in the room, spends less than 3 minutes in the room with me before writing me a bs prescription and says if this doesn't work we'll try something next time, then goes and flirts with his 20 year old assistants in the hallway. It's amazing how much some of these doctors get paid to not care about any bodies health and just write prescriptions. read more

I saw Dr. Adam Spiess for a number of years for an esophageal problem. Recently I returned with some severe symptoms. He prescribed steroids and I had a reaction to them. I communicated my symptoms and was ignored. My symptoms got worse and was told to continue with the steroids anyway. I have since learned that they should have been stopped immediately due to what I was experiencing. I feel that I was not listened to by the doctor or his staff and they were negligent. read more

Doctor was running behind so had to wait an extra half hour. It would have been nice if someone would have told us instead of having to ask. But front desk was very friendly and the doctor was very knowledgeable. I would recommend. read more

Several years ago I suddenly came down with THE dizziness spell from hell-- think drinking an entire bottle of Southern Comfort, then riding a spinning whirl, times it by 100, and having it for 4-hours. I had never thrown up so much in my life. Vertigo was the symptom, Ménière's syndrom was the illness--a devastating vascular disease that had no known cause. In its most intense form it can render you deaf, or worse, you can lose your sense of balance completely. I had vertigo spells intermittently for years that became less and less do to treatment. My ENT specialist, Dr Koegel is now retired, but if he is any indication of the quality of this place, than it certainly is highly recommended for ear, nose, and throat problems. Everyone from the front staff, to the audiologist, to the good doc himself treated me with respect and friendliness. They took due diligence in making sure the diagnosis was correct, and not left to chance. They measured my progress with an eye to more aggressive treatments if it worsen. It never did. As of today I am 100-percent free of vertigo and have limited hearing loss because of this place. Of course, the key to treatment is to follow the regiment that they ask. Cut smoking: check. Cut salt:check. Cut alcohol: oh ok, check. Take a diuretic: easy peasy. Eat spinach: check. Cut caffeine: What? Let me see your license! Ok so I didn't follow everything. ( I did mix un-caffeinated coffee with regular to at least cut the caffeine level.) I am highly grateful for Ohio ENT. I feel great today, and it is due to them. read more

For the first time in my life, I can breathe through my nose thanks to Dr. Spiess at Ohio ENT. I was referred to this practice by my family medicine doctor. I had my CT performed less than two weeks before my surgery. As soon as I knew there was a surgical solution to my absolute inability to breathe through my nose, I booked the procedure. What I like about Ohio ENT is that they have very flexible appointments and you are in and out of there in a hurry. This may leave some patients feeling like numbers, but as someone who works a lot, I really liked how quick the appointment process was. I never felt rushed or that I couldn't ask the doctor any questions. I felt really prepared for my surgery. I had two appointments before the surgery, one before my CT, one after and three follow up appointments after the surgery at one week, two weeks and a month after my procedure. My only dislike about this practice is they messed up my scheduling once--scheduling me for the wrong time and wrong place. Luckily, after a quick phone call they got me in for an appointment the next business day, and I had my surgery that week. If you can't breathe, consider endoscopic sinus surgery. You will not regret it. read more

A few years ago I was having a lot of issues with sinus infections. I was getting them over and over, they never seemed to fully resolve. My primary care physician referred me to Dr. Hirsch at Ohio ENT and allergy. He told me I needed to have a surgery to open up my sinuses. He said it was a mild surgery and it would fix my problem. So I had the surgery. At my follow up appointment we found out that I was supposed to have been given a prescription for antibiotics that I was never given, which was upsetting. I was having some issues breathing and Dr Hirsch was not very empathetic or helpful. Ultimately I wasn't happy with his care. I continued to struggle to breathe for another year. I didn't want to go back to Dr Hirsch so on a recommendation from someone else, I made an appointment with another doctor in the practice, Adam Spiess. He told me that my turbinates were enlarged and I should have another surgery. I was reluctant to do that, and I was soon to be moving out of the state temporarily, so I declined. A little over a year after that I was still having breathing issues. I moved back to Ohio and made an appointment with Dr Spiess who said again that he recommended a bilateral turbinate reduction, and also bilateral latera implants. He said it was a small surgery, no big deal. I agreed and had the surgery. A month later, my breathing was worse and I was having nose bleeds because my nose was so dry. I called in and told Dr Spiess' nurse who called back and told me he said "give it more time". So I gave it a few more months and nothing had gotten better. Not to mention the latera implants were visible and could be easily felt in my nose and were painful for much longer than it seems they should have been (months). I went back in and he told me "everything is open. You can breathe" I told him that it was as if it was "too open" and the air wasn't being directed right. That I couldn't breathe well, that I felt like I was taking all this air into my nose, but only a little was going to my lungs. It was almost suffocating in feeling sometimes. That it was hard to sleep at night and driving me crazy. That I felt like I wasn't getting enough air and something was wrong. He prescribed me allergy medication. It didn't work. I went back a while later and he told me that there was nothing wrong and I have anxiety and needed to see a shrink. I was furious. I think it is outrageous. He didn't think I had anxiety before this, and he certainly believed me when I said I was having trouble breathing before the surgery. But now suddenly it's all anxiety? So I went to another doctor in Dublin, Ohio who put a small endoscopy up my nose and showed me live on a screen what was going on. He said the turbinates were reduced too much, that I likely had nerve damage and Empty Nose Syndrome. He strategically placed wet cotton in parts of my nose and suddenly I could breathe better. Not perfect, but much better. He also told me that my latera seemed to be placed incorrectly. Unfortunately my options were pay $400/month for possibly a year for a steroid spray, or have another surgery, which he wasn't even comfortable doing for another year due to my last surgery. I can't afford the steroid spray, so I'm living with the consequences for now. I am sure that these doctors perform these surgeries all the time and I am sure that many patients have success with them. Probably most patients. But I've been researching, empty nose syndrome is real and it's not being considered enough. So being blown off and accused of having anxiety by the doctor that performed the surgery is terrible. I liked Dr Spiess a lot at first. I thought he was caring and helpful. I trusted him. But then to be disregarded and told I needed the help of a psychiatrist is unacceptable. This has changed my life, and seems like it will never get better. So please be diligent when choosing a doctor. Get an opinion, and then get at least 2 more before choosing to do ANYTHING, even small, "performed every day" procedures. And be sure to get all the information from your doctors about what they're doing, and why, and what procedures include. My first surgery with Dr Hirsch he said "we're going to open up your sinuses. We're going to drill it all out". I didn't ask what that meant. I trusted him. Reading my paperwork, I saw that they took some of my turbinates then too. And then Dr. Spiess took some more. I haven't been able to breathe right ever since. read more

I have been a long time patient here and have referred many patients. While looking up the website to request an appointment I noticed the 2.3 Google rating. I was surprised by this. However, when I was called the following day to schedule my appointment I was told that it would take over a week to get in for a simple cleaning of the ear. I was surprised because I have never had to wait over a week before. I figured there must have been some sort of miscommunication which I was trying to figure out. At some point I was hung up on or the line disconnected. I was told they were having phone problems. However, they had called me and didn't call me back. I waited a couple of hours to see if I'd be called back. Finally I called in and waited for about 20 minutes to get through. Somehow, I was able to get scheduled much sooner the 2nd time I called in. Unfortunately, I have the feeling customer service isn't a priority there. However, customer service is important in order to provide good patient service. read more