The budtender was less than helpful. She sucked actually…read more I could not even understand her she spoke so silently. I asked her for recommendations and she said she was waiting for me to tell me what I wanted. I'm asking about specials and really got no good feedback. Very disappointed very disappointed. Thank goodness the gal at the front was wonderful and they may come back just because she was good, but I'll never go back to the poor Service person I had.

Excellent customer service. Great choices. I highly recommend AYR. They also have products on…read moresale.

I visited this dispensary yesterday with my husband and had a disappointing experience. At every…read moreother dispensary we've been to, one person can wait in the secured lobby without an ID while the other goes in. At this location, a staff member told me I couldn't even wait in the lobby because I didn't have an ID. The way it was handled came across as rude and unnecessary, she was being a big Karen about it! If this is the policy, it should be communicated respectfully and fine print where people can see. Customer service does not matter in this place? That same lady keeps saying it's the law to show ID to sit in the lobby. Ohio law requires to show identification when entering into the retail area where it is double locked from the inside. The law does not require to show proof of identification if you're waiting in the lobby with the person that you came with that is going to purchase the product. I will never recommend this establishment to anyone and will never come back again.

High prices. The service was fine. I usually get my cannabis at a PA medical dispensary. It's…read morecheaper and better selection there.

Ohio Marijuana Card is still providing excellent service. For more concrete details about my…read moreinitial visit, see below on my first review. My recent state renewal process was very seamless and I'm still pleased with how they run operations here. I really appreciated during COVID that they offer telemedicine appointments for renewal. Renewal just required a simple form online and a video call with a doctor. On the day of, my appointment was running late. I called the provided number in the virtual waiting room, and the gal who answered was very helpful and prioritized me as next in line. I'm not sure if they forgot about me or were just understaffed, but I appreciated that she prioritized me during my busy work day. Quite literally, my appointment lasted five minutes. I really value that Ohio Marijuana Card doesn't make you jump through excessive hoops or have an unclear process. Chronic pain should always be taken seriously and OMM gets that you don't want to be buried in an unclear process. Just be patient, fill out the forms they send you, and everything will work out just fine!

The appointment went great but followup is terrible. I paid for lamenated card,have called 3 times…read morejust getting run around since. Was told mailed 2 weeks ago nothing. Had. In August.​

I had no idea what I was doing and the stuff there was super helpful and informative. Everything…read moreseemed very organized and clean. I would definitely go back. They have a huge selection and if you don't know what you're doing they'll definitely help you figure out what's best for what you're looking for.

Nice place BUT the prices are outrageous. Take a drive West to Monroe and you'll get 10x more for…read morehalf the price. Time to boycott these Ohio prices. $60 for 10 gummy's at Certified - I bought four containers of 20 for just over $30 in Michigan. Ohio prices - Highway robbery.

Menu items need updated as run out. The menu still shows a product they don't have!…read more Medicinal at other locations jump the line and are taken first. While bloom has lines. It dosent work like that. 30 other people in room but medical goes first on choice and service. Bloom is no way near that. Changed alot since adult program doesn't put medicinal first.

Before yesterday, I had never had a problem here. My experience yesterday has made me rethink this…read moreplace. I had placed an online order and had received a confirmation that they had gotten my order. I put that I wanted to get it before 5. U was there by 4 to pick it up. The employee behind the desk told me they didn't have my order. When I told him that I had gotten a confirmation, he got defensive. I had to go to the walk in line. When I got to this next employee, I should her my order with the confirmation. She went back to get it. She came out and told me that my order had been cancelled due to the item being out of stock and that I should have gotten a cancellation email. I told her I didn't get that email. She got on the defensive and then tried to sell me something else. At this point, I really didn't want her help so I told her I'd figure it myself and left. I'm still waiting for that cancellation email and heading to Amplify to see if I can get what I want without the attitudes. Maybe Blooms employees should use the product

I recommend this place to my friends all the time . Super competitive prices based on the area and…read morethis Ohio market as a whole. I mainly buy gram carts and half's their selection is always there they even have a drive through like Burger King ya can't beat it.

Great service guys are great they take the time and help good good great great place is awesomeread more

Staff is friendly, security is not. Have had trouble with online orders, I will have to wait in…read moreline behind all the people who are buying in store, defeats the purpose of online ordering if I still have to wait 5-10 minutes for the people before me

These are the nicest people! I look forward to visiting for the great caring service and the best…read moreprices. The office is quiet and the display area is abundant with things I cannot even identify, but luckily there is always someone to explain everything I need to know! I'm reading stuff about other locations - some people just 'ain't right : ( This is the ELYRIA location Sugar Lane behind Chesnutt Commons. I would be surprised if anyone following the rules would have anything but the best experience here.