Avoid at all costs. This is associated with Danbury Towing so likely all crooks…read more Bob intentionally and knowingly took advantage of a handicap vehicle knowing full well that the owner had zero options for rentals or vehicle backup. He charged an outrageous fee to tow less than a mile over $1000. for a company that claims to "Keep the community in their heart" this is exploitive behavior, and they should be ASHAMED!

We live in Springfield Ohio and came to camp at StoneLick State Park. We ended up loosening our…read morehitch and were in dire need of help - Bob & Jay were amazing and helped us out! If we lived closer and dealt with the size trucks they do - they would forever get our business!!!! Thank you so much!!!! Heather & Bill

My truck is 16 years old and needed a little TLC. They did a great job assessing the issue, I had…read moresome convenience needs that they handle by default with night drop-off/pick-up, and OMG the web based quoting app made everything perfect. Pricing was a little high for some things, but I was too happy to pay it, have all my concerns addressed, and get my vehicle back quickly.

Warning about Bill's Auto Repair & Towing Service…read more I want to share my son's experience with Bill's Auto Repair & Towing Service so others know what they may be dealing with. My son was in an automobile accident Friday evening. The police called Bill's to remove the vehicle from the scene. We have roadside assistance, but I understand that police can require a vehicle to be removed immediately for safety reasons. When Bill's arrived, the driver said the car was going to their impound lot. My son asked about having it towed elsewhere. He was told that would cost $250 plus mileage, and the driver convinced him it would be cheaper to have the car taken to Bill's garage, where he was told he could pick it up the next day. What he was not told was that the garage would be closed for the entire weekend. When he was finally able to get the vehicle today, his bill was $328.79, including $25 per day in storage fees while the business was closed. They also initially attempted to charge him an additional $100 in mileage because the tow-truck driver had been pulled away from another job at Kings Toyota and wanted to charge my son for the driver's travel to and from that job. After disputing it, that charge was removed. On top of all of this, they would not accept a credit or debit card. They required payment in cash. My issue isn't that a tow company charged for towing and storage. My issue is how this was handled: my son had just been in an accident, was told taking the vehicle to their garage would be the cheaper option and that he could retrieve it the next day, wasn't told they would be closed all weekend while storage charges accumulated, and then faced an attempted additional $100 mileage charge unrelated to towing his vehicle. I would strongly recommend that anyone dealing with Bill's Auto Repair & Towing Service get the full towing charge, destination, storage fees, business hours, and payment requirements in writing before allowing them to take your vehicle.

Tow service charged an extreme amount for a simple service. Took advantage of a kid bc he could…read more Then he refused any form of payment but cash and drove him around to find an ATM but then just left him at a parking lot miles from home. Unprofessional, shameful! The worst part is the local police station uses their services. Don't let them! Refuse their service and find another one. They aren't the only ones out there!

I would give 0 stars if I could .... After having an accident, silver grove motors towed my car…read more After a couple days I go to pick it up and the gas tank is completely drained AND they stripped my car of all fuses. Completely unacceptable and unnecessary given the entire situation. After speaking to a worker there, explaining why I see no reason to do this to my car, I was then threatened that he would call police if I didn't take my vehicle and leave. Please do not ever use this company. Do yourself a favor and go somewhere more reputable.

Came here to get a used tire to replace a pretty warped rear tire. The place really isn't THAT bad…read morelooking. They have nice painted signs and the workers are the best. They are polite, they are prompt, they are honest, and they are quick. We called ahead to ask if they had the size I needed and when we got there, the swap was hassle free. Cost us 25$ plus tax and 3$ for the tire disposal. We were in and out in less than 15 minutes. Convenient, fast, and genuine. Awesome place!!

Got a tire patched from them and noticed they didn't check the tire pressure when filing it up…read more Got home and checked it to see that filled it up 10psi over the recommend.

Very rude, unprofessional and dishonest! I will never do business with this place ever again…read more Everyone that I know that has been here has had complaints about this place.

They did a great job on my car. Smooth transaction with insurance company and rental car. It…read morecouldn't have been easier!

Ok, I've found my new repair shop. I took a car there this morning and was extremely pleased with…read morethe service. I'm donating this car to someone in need and when I told Todd at the service desk that, he called the mechanic to come up and tell me what absolutely needed to be done vs. what was a "nice to have". They have great service at a fair price, and are customer-focused. And the place is immaculately clean. They are first-come first-serve so get there early for faster turnaround. Kudos to Todd and the whole team.

Just got my muffler replaced here. Was able to come in without an appointment so it's first come…read morefirst served. Todd helped me and it took just under three hours so much sure you plan some time. They have a small waiting room with two tvs. It was $575 for replacement of two parts of the muffler. Unfortunately I did have to take it back due to a sound when going over bumps but I was able to bring it back next day and it was fixed! They are currently going thru renovations but very open! You can see your car getting repaired and downside is you can hear EVERYTHING. Plenty of parking in their private lot which takes up a whole corner in Covington. Would I come back for work? Yes I probably would.

I had a tire damaged and the lug seared off. Jack…read more(driver)was punctual and very polite. He did a nice job. I would recommend Sora's to anyone and have used them before with the same results.

Let's face it. If a tow company is involved, it's been a bad day to some degree but Sora's Towing…read moremade this situation smooth and quick. As a fleet admin I deal with towing companies all over the US. This was easily the best experience I've had. They were called to tow one of my fleet vehicles. They notified us quickly, were clear about what they needed to release the vehicle, pleasant, professional and flexible in getting to a resolution of the situation and their rates were reasonable. I can't recommend them highly enough. This is a stellar organization.

Quick, friendly service for a tire patch. They squeezed me in right when I needed it. The service…read morewas fast and the price was definitely lower than I expected! They got me back on the road with no problem and none of that pressure that other places sometimes put on you to get other (usually extraneous) things done. The location was convenient for me as well. They said they do most everything when it comes to vehicles, so I'll more than likely be back next time I need a repair.

We were visiting Cincy from our Home 2 hrs away. We broke…read moredown after all repair shops were closed. We managed to get vehicle to You Save Auto Repair and left a note. Precisely at 8am the next morning, I received a call that they could repair the vehicle in 2 hours and charge us only $100. I was so pleased with their service. Would highly recommend to anyone