I've ordered marble from here twice. The product is excellent but the customer service is far from…read morestellar. On my last install the guys were 2 hours late. When I called to inquire where they were the girl who answered was rude & snippy. When the installers got there they were so apologetic. They did a fantastic job & were highly professional. I just wish their customer service could get it together & I'd rate them higher.

Liked being able to select my own slab. I thought I bought quartz, but now I'm not sure because the…read morereceipt doesn't specify, and I had to request it as there was no paperwork when they installed the top. I'm writing this so others will be aware. Communication is not great. Workers that come out to the house speak very little english. I did not know they cut the faucet holes in MY bathroom, as I was asked what size faucets were going in before I purchased. If I knew, I would have emptied the vanity drawers. Everything was covered with cement dust from them drilling! Charge for everything. Extra $200 for them to remove the vanity top even though the top I bought was $700. 3+% for using a credit card...They wouldn't even put the top in my garage without charging me the $200. The top is beautiful, but make sure you get specific info first!

I walked into New England Cabinet first week in January 2020…read more I was greeted by a lovely woman by the name of Sarah who was quick and efficient. She assisted me with my sink and my new quartz countertops. I was intimidated to enter a showroom , Because I didn't thinkt wasn't in my budget, Well I waa wrong .I have been blessed with the most beautiful kitchen. I couldn't be happier with the service from Jake, owner of NE Cabinets . They're also able to help you find someone to do the work one stop shopping great people.

This company is not what it used to be. My job took three times as long as what was stated to me…read more Workers came for a couple of hours and then I didn't see anyone for a week.Communication with me was poor.I would not recommend this company at all.

Joshua and his team did a great job on the kitchen remodel, flooring, and some other minor projects…read moreI requested. They were very communicative, and let me know right away when they discovered cosmetic damage on an appliance that had been missed due to tape covering it. They were also very flexible with pricing, and were willing to adjust their estimate to be within my budget. Overall, I am happy I went with them.

We needed help with our condo…read more Their work was great, good communication, everything looks good

Classic Rock Marble and Tile did an outstanding job on our countertop installation. About 83 square…read morefeet were installed, and the workmanship was excellent from start to finish. Thank you to Jennifer Perkins and her team. What really stood out was the care and professionalism of the installation team. They were on site three separate times, and on every visit the floors were fully covered and protected. That level of attention to detail shows real respect for the customer's home. The crew was courteous, professional, and clearly experienced. The project was well managed, and the finished countertops look fantastic. I would absolutely recommend Cosmic Rock and Tile and wouldn't hesitate to work with them again.

Nicole in sales helped my MIL with her countertop and expedited the finished top delivery. The…read moreinstallers arrived on time, wore masks, installed the counter and sink quickly. Wonderful experience

Ultimately, I didn't end up using their services but they were super helpful and weren't dismissive…read morelike other folks out there. Got them bookmarked for future work.

Just finished replacing two 30 year old fiberglass shower/bath units and could not be more happy…read morewith the results. The crew of Matt, lead carpenter and his assistant Lewis were outstanding. Friendly , professional and very knowledgeable with coming up with solutions for any problems encountered as is likely with 30 year old construction. If considering remodeling and in this area, I highly recommend you make an appointment to meet with Mike (the owner) in Saugus center. The showroom is beautiful and and will help in deciding options. Finally I found the price very fair for the quality of work. Rick M.