I usually don't write reviews, but today I had to rent a 9th unit and thought I would leave one. I…read morehave been with Condor for many years and love the service and short conversations I have had with Henry and Olina. The office is clean and the units are clean. Communication is clear cut and they walk you though the paperwork. In fact I walk my check in every month because that how much I enjoy talking to Olina and Henry. I am very familiar with the couple that ran the place years ago...the man was mean and scary and I'm a tough chick to rattle. This is why I stay with Condor...because of the staff. Christy

We have rented from Condor since 2019. It has been an absolute pleasure to work with the staff. The…read morestorage facilities are always clean, very safe, and the team is professional and courteous. We trust them to keep our belongings secure. I recommend Condor for secure storage and really great service.

Was easy they took me to see the location of the unit. Explained dos and don'ts easily. Very nice…read moreemployees, I even won a box!! Price was more responsive than other locations.

Great place. Secure, dry, nice location. Staff always friendly and helpful! I used the moving truck…read moreseveral times. It's an added value!

Support Self Storage has housed my personal and business belonging for over 10 years!!! NEVER AN…read moreISSUE! Honestly, their team has always been kind, and the manager has helped me out with being a day late during the holidays. Something he didn't have to do, but decided to be KIND!! I have worked with/for some jerks who do not care at all what your situation is, regardless of the business, they want your money. I'm sadly leaving their facility as I'm starting my business. I will be back for sure if I ever need a safe place to store my sacred stuff.. Erika is and has always been a sweetheart since the day she got on board and it's always nice to see lil pooch following dada. thanks Team.

I wish I could say that things are better now - they're not. I paid up-front for a storage space…read more(the entire year), so I never had a late bill. This time, as I got ready to move out, my mother passed away just as my lease ended. I got a couple of nasty phone calls that I needed to pay my bill, of course, when I tried calling them back, no one answered. There are still better storage spaces in Oxnard that are safer and friendlier, and care about their customers. Go there first. As to Phil (facility manager's assertions in his rebuttal): Phil - there was little attempt to rectify the situation. I was the one that asked for the discounted space...which I would not have needed had the site been more secured. It's a pain having to load and unload an RV with all valuables when we traveled (and we did quite often). You're much more apologetic now in your rebuttal because it's a public forum - which is completely contrary to how you were when I came to you and mentioned that we had been repeatedly broken into. Unfortunately, until your facility can protect all the tenants from the constant, ongoing intrusions and theft going on at your facility, your facility will still be sub-standard on a street where numerous other (and safer) facilities are located.

It is a great place to store anything from the regular furniture &household items to your buisness…read moresupplies. It is kept clean and maintained very well. They have office hours M-S 9am to 6pm. The access to your storage unit is until 10pm,one of the few places that have later access. The managers Daniella & Harry are great and super friendly,accommodating,courteous and personable. I have been here for 4 years now and highly recommend it!

First Class all the way, lots of supplies available, boxes, tape, locks, bubble wrap, 24 hours…read morevideo security

An outstanding storage facility! The units are affordable and clean. The property manager Julia is…read morea friendly and helpful person. She is very patient and showed me a variety of options without a hard sell. A great place to store your stuff.

This is a very professionally run business with excellent customer service. It is easily…read moreaccessible from 101 and the prices are quite reasonable. The spaces are clean and well cared for. I would highly recommend this business.

My girlfriend and I just moved to Oxnard from Encino and I was told by some other close friends the…read morebest storage in Oxnard was StoreHouse Storage, and boy was he right. The girls at the front desk were very friendly and very efficient. The price was less than I was paying before and the way you get in and out without hitting any numbers and the way the keys work on the door locks are also very unique,easy & efficient. The place is very clean as were the bathrooms and everyone was very friendly. I would definitely recommend this to all my friends.

We have rented a storage unit at this location for several years and had also done so previously…read more While clean and seemingly secure, we learned you can not trust these people for one second. After requesting a 10' X 10', and after moving from a 5' X 10' into that larger unit, I was told repeatedly that the unit was TEN BY TEN FEET. We realized over time that my unit WAS NOWHERE NEAR TEN FOOT DEEP, NOR TEN FEET WIDE. I have numerous longboard surfboards, all ranging from 9'2" to 9'6" AND THEY SIMPLY DO NOT COME CLOSE TO FITTING, EITHER DIRECTLY IN OR SIDEWAYS. (A lot of extra work to store!) My unit is/was LESS THAN 8.5 FEET DEEP AND LESS THAN 9 FEET WIDE!! They have been stealing money from us for years and if you have a unit there they are probably stealing from you too! When asked about the gross shortcomings and lies, the staff are trained to say, "It is approximately ten by ten.) IT IS NOT AN "APPROXIMATION" OF 10 X 10 FEET - IT IS BOLD-FACED THIEVERY ALONG WITH NUMEROUS LIES We have made contact with the DA's office and will implore them to force an outside or independent review and measurement of ALL UNITS, in order to determine just how many thousands of dollars have been stolen and from how many hundreds of people, month after month, year after year? We are also contacting Consumer Affairs and Consumer protection reporters at Los Angeles news stations and others. And with all the reviews we will be posting, in addition to legal action, It shouldn't be too difficult to expose them and at least curtail their sad, dishonorable conduct. When I have asked them for a smaller unit, they lie and claim they don't have any. Their staff are trained to lie and they all know of the misrepresentation and thievery. Several staff were asked if they had received huge pay increases to go along with their employers raising our rates significantly twice during a global pandemic when many suffered? They all said they had not. , On March 10, I received a call that they were going to lock us out of our unit later that day as I was late with my payment. (We had experienced fraud on several debit and checking accounts over the past year and I had misread their notice to read the 15th.) I needed documents in the unit for use over the weekend. I was in Los Angeles and it was pouring rain. They would not allow me a day or any flexibility whatsoever. So I was forced to scramble back to Oxnard and was subsequently PREVENTED FROM GETTING AT MOST OF MY PROPERTY FOR THAT ENTIRE AFTERNOON, AS IT WAS BLOCKED BY A LARGE CREW. And yet they still charged me additional payments and locked me out. The employee attempted to prevent me from taking photos to gain proof. After NOT BEING ABLE TO ACCESS MY OWN PROPERTY, I called and asked to speak to the owner. A woman lied to me several times, then claimed he had just left. She then named him as a "Mark Harmon" or "Herman" and when I asked her name she finally admitted and said that she was in fact the owner - Che Herman - pathetic!. (They mistreat so many people they attempt to hide their identity.) They ultimately charged me $220 and also cheated me out of the final day of the month. Inside the elevator someone had left a note expressing their distaste with management as well. At least I was able to have a good laugh, after all the lies and thievery. These people display a true sickness of greed, willing to cheat whomever they can in any way they can. At the very least, measure the damn unit! Contact us for more info, photos, videos, or to provide information and be involved in a potential class-action. justlaw88@gmail.com, alltruewords@yahoo.com, CRIMEWHISTLE@proton mail.com

Terrible customer service! Rented and told them exactly when…read morewe'd be vacating the day we rented the unit. Vacated exactly when we said and returned their "hall key" now they're refusing to refund our $30 deposit because we didn't give them a 14 day notice! Our belongings weren't in there even two months and were rat infested! Renter beware!!!!! Disgusting and please read the fine print of their contract because they'll do all they can to keep your deposit. Could care less about the $30 but was told the day we vacated that they'd mail a check. Don't rent here!

Although I was 2 months late with my payments due to breast cancer and a nasty divorce, I ALWAYS…read morestayed in touch. When I called and said "I will be there to bring my acct. to date..., they said "we auctioned off your storage."

The service was excellent. The staff, Skyler was friendly, helpful and nice…read more I was surprised that they had a coffee and water service. The storage was not old, looks nice. You can rent a storage online. Only one thing I didn't like was the price will go up after 4 months and the website didn't mention it at all. You need to prepare lock for your storage but they also sell a lock and you can buy there.

Unfortunately, the sensor-operated gate hit my car, and the company is refusing to take…read moreresponsibility. What is especially frustrating is that the entire incident was captured on camera, and the footage clearly shows the gate making contact with my vehicle. I am extremely disappointed with how this situation has been handled. I would expect a company to take responsibility when there is clear video evidence of what occurred. The parent company is Universal Storage, and unfortunately, their response has been anything but satisfactory. The regional manager, Dan Clark, was very unprofessional on my phone call. He claimed I was trying to shake down the company for money. I am concerned that the gate could hit another vehicle.