The owner is lovely and she is very skilled. Prices are high, but I don't have another tailor to…read morecompare to. Always on time for turnaround and every piece of clothing has been altered in the exact way I've requested. I've used other tailors that have ruined expensive dresses, shirts, etc., so she is worth the price for me. She has altered about 10 pieces of clothing. Great tailors are very hard to come by.

Complete Rip-Off! left my wife's sandal for a repair of the toe strap, took 3-4 stitches, charged…read more$19, if paid by charge card additional fees for under $30! My own fault never asked, nor told what the fee would be but realizing the repair, didn't need to be a specialist to guess under at best $10, Would strongly suggest to not associate with this business God knows what major repairs cost?

Decent pricing and quick turnaround. I had one shoe receive a new heel and another needed a door…read moresaver. Both got polished very well. I've had them back a few weeks and haven't had any issues. It's difficult to even find a cobbler, but he was good. Note that the place shares an entrance with the barber shop.

Fantastic! I'm in town for a wedding and needed same day turnaround. Not only did he get it done in…read morea few hours but his workmanship is outstanding showing his years of experience.

I won't be back. Been using them for 4 years and never had an issue until today. The lady made a…read moremistake taking the measurement to shorten a pair of jeans (I brought her a sample- the same exactly pair of jeans already shortened, and she measured them, but I didn't check the number) and made them too short. I Went back to show her the mistake and she blame me. Not sure what I was expecting to happen (maybe refund the alteration charge and apologize,) since the jeans cannot be made longer, but definitely I was not expecting to be blamed for her mistake. Anybody can make a mistake, what I cannot accept is that she blamed me for it, and made it my fault because I didn't check her measurements...

I have been a very satisfied customer for many years. Not one complaint, they are the best…read more Fair prices and always the job isways well done.

I had a wonderful experience! I needed a last-minute alteration on my bridesmaid dress before a…read morewedding, and she was incredibly kind, professional, and accommodating. She was able to adjust the hem perfectly and have everything ready very quickly within a tight deadline. Her work was excellent, and the dress fit so much better after the alteration. I was especially impressed with her timeliness and willingness to help on a tight deadline. The entire process was stress-free, and I felt confident leaving my dress in her hands. I highly recommend her to anyone looking for quality alterations and outstanding customer service. Thank you so much for helping make sure I was wedding-ready!

Went to here to have some heels replaced on my dress shoes. And they did a fantastic job. The owner…read moreis super friendly. I would definitely go here. The only problem is it took a long time for my shoes ; took a couple weeks. And it was 40 bucks but I don't know if that's cheap or not but it's a good place.

This post is more informational than review for leather jackets. I brought my jacket in and the…read morewoman working there didn't give me a quote- she just said it would take about 30 days to clean my jacket. I dropped it off knowing this is typical for leather. The last time I cleaned my other leather jacket it was $65. This is just an fyi to anyone bringing your leather in for cleaning that it is $125. Someone at the store thankfully called me to let me know this and got my jacket back before it was cleaned and I picked it up. They do have some leather and suede cleaning supplies there and are all very helpful. I just wish I had known the cost.

This review is only for the cobbler experience I had (not for dry cleaning). In April, I took my…read more20-year old red patent leather pumps to get new soles because the old ones were crumbling off. I chose to go here because of the good cobbler reviews and the location was convenient. I picked them up 5 days later and when I got home saw that significant damage had been done to the uppers of my shoes and the soles that had been applied were already coming off and were smeared onto the bottom of the shoe. Even the heel caps were unsecured. The damage to my shoes had been covered in red shoe polish, which came off when I touched it. I was devastated. These shoes were a gift from my husband early in our relationship and are my favorite. They are not replaceable and have high sentimental value. I called the store and they did acknowledge that they knew something had happened to the shoes, but didn't tell me. They gave me the cobbler's information and I left him a message. When we talked on the phone he said he had sanded the upper because it had gotten some of the old sole on it and then covered it up with the polish. He said he could make it right. I went back to the store and talked to the cobbler in person. At this point, I didn't have a lot of trust in his judgment given that he didn't fix the original damage when it happened and didn't tell me what had happened. After a bit of back and forth, I asked for a refund. He said the owner would cut me a check. I also asked for compensation for fixing and/or replacing my shoes, but he insisted he could fix it. Given the lack of judgment and lack of honesty and accountability, I refused. I had to follow up with The Cleaners twice about the refund check only to find out that they had directly credited my original form of payment, but no one communicated with me about any of it. I ended up taking the damaged shoes to Dardano's in the hopes that they could repair the damage and they were amazing. I should have gone there in the first place (they were appalled at what had happened to my shoes). I cannot recommend Frank the cobbler here at The Cleaners and suggest extreme caution depending on what you need.

Had a dress with a broken strap, brought in the dress and they fixed it for me on the spot for less…read morethan I expected. Wonderful service, kind staff. Will return in the future.

I came for a bridesmaid dress to be altered. I had anticipated needing to shorten the hem, and…read moremaybe take in the dress at the bust. The ladies had suggest I get a bigger, padded bra (saving me on the alteration there). I will say- I was personally a little sticker-shocked. They charge per yard of work and by what type of material/stitching is needed. For my Birdy Grey satin dress, that meant 4 yards worth; at about $25 a yard, that was over $100 after taxes for alteration. YIKES- that is literally more than I paid for the dress alone! My seamstress must've seen my shock; she went back and chatted with her team; she asked me "How many times will you wear this dress? Once for the wedding?" I replied yes- as much as I'd like to "rewear" my bridesmaid dress, I'm gonna be honest- after so many weddings, I know it's just for the big day of my friend. So she suggested a cheaper seam (not as durable, but does the job), which dropped my alterations to about $60. Just some notes for ladies to be aware of. I wish I had known more coming in on what I was was expecting to pay! Overall- a good experience. They finished my dress with a few days to spare.

Jay is a kind and lighthearted man and does a great job on all of our shoes. He charges very fair…read moreprices, and always has the shoes ready on time and exactly as described. Ive had 2 pairs of leather shoes get re-soled and had my partners sneakers glued back together and cleaned. All the shoes looked virtually new even though mine were almost 15 years old.

I took in my favorite handbag because the handles were falling apart and he fixed it all up -- it's…read moreactually better than brand new! Affordable and well done! Oh, and fast too.

I have used their services a couple of times now over the past few years. They repaired the zippers…read moreon a pair of boots, as well as putting a new sole & other repairs on a pair of my favorite shoes to restore them to their previous glory... and my continued wear! He even worked with me on the price of the repairs! I highly recommend this shoe repair business!

Do not recommend. Brought a $300 pair of black boots here to be polished because they were fading…read more I specifically asked for black polish when I dropped them off too. When I picked them up, they were dark green. When I asked for them to be redone, I was told no because it would look bad. Will not be returning.