Decent pricing and quick turnaround. I had one shoe receive a new heel and another needed a door…read moresaver. Both got polished very well. I've had them back a few weeks and haven't had any issues. It's difficult to even find a cobbler, but he was good. Note that the place shares an entrance with the barber shop.

Fantastic! I'm in town for a wedding and needed same day turnaround. Not only did he get it done in…read morea few hours but his workmanship is outstanding showing his years of experience.

Amazing people and amazing work. Completely fixed my vintage bag and made it brand new. It took a…read moremonth for the repair which is fine because Amando went and found custom leather to put on my bag. They also fixed up shoes with new soles and replaced my heels. They cleaned up my shoes as well. They look so new and nice. I am very happy and will bring all my future bag and shoe repairs to Amando and Armando. So so happy.

Impressive and efficient service provided. I am thrilled to see my beloved shoes looking as good as…read morenew. Opting to restore my old shoes instead of purchasing new ones has always been my preference, and the overall service experience was truly exceptional. Being an out-of-town client, I found the drop-off and pick-up coordination to be extremely convenient. I will certainly return for future services and will gladly suggest them to others. Many thanks!

I had a shoe repair done for the first time. My shoe was repaired at a very reasonable cost and was…read moreready on time. I would use them again.

This review is only for the cobbler experience I had (not for dry cleaning). In April, I took my…read more20-year old red patent leather pumps to get new soles because the old ones were crumbling off. I chose to go here because of the good cobbler reviews and the location was convenient. I picked them up 5 days later and when I got home saw that significant damage had been done to the uppers of my shoes and the soles that had been applied were already coming off and were smeared onto the bottom of the shoe. Even the heel caps were unsecured. The damage to my shoes had been covered in red shoe polish, which came off when I touched it. I was devastated. These shoes were a gift from my husband early in our relationship and are my favorite. They are not replaceable and have high sentimental value. I called the store and they did acknowledge that they knew something had happened to the shoes, but didn't tell me. They gave me the cobbler's information and I left him a message. When we talked on the phone he said he had sanded the upper because it had gotten some of the old sole on it and then covered it up with the polish. He said he could make it right. I went back to the store and talked to the cobbler in person. At this point, I didn't have a lot of trust in his judgment given that he didn't fix the original damage when it happened and didn't tell me what had happened. After a bit of back and forth, I asked for a refund. He said the owner would cut me a check. I also asked for compensation for fixing and/or replacing my shoes, but he insisted he could fix it. Given the lack of judgment and lack of honesty and accountability, I refused. I had to follow up with The Cleaners twice about the refund check only to find out that they had directly credited my original form of payment, but no one communicated with me about any of it. I ended up taking the damaged shoes to Dardano's in the hopes that they could repair the damage and they were amazing. I should have gone there in the first place (they were appalled at what had happened to my shoes). I cannot recommend Frank the cobbler here at The Cleaners and suggest extreme caution depending on what you need.

Quick turn around and quiity work. I had a scarf belt that…read moreneeded a very specific punch to adjust the bracket. Four holes were added and now the belt is perfect.

I do not write reviews like this lightly, but my experience with JT Leather Crafter was poor enough…read morethat I feel obligated to warn others. I paid $80 for Jen to repair the handles on my bag. Within 28 days of receiving it back, the handles were already falling apart and began failing upon first use. Instead of using leather in the correct color, she used the wrong color and painted over it, which is not what one would expect from a professional repair. This was particularly upsetting because she charged me 25-50% more than the prices advertised on her website, citing increased material costs, and then proceeded to take shortcuts and use the wrong materials anyway. The issue was not limited to the quality of the work. The repair also took weeks longer than originally quoted. I was understanding about that delay because Jen said she was dealing with a personal emergency. But when the repair almost immediately began to fail, I requested a refund. She refused. Instead, she initially suggested that I drive the bag back to her home so she could attempt the repair again, which would have required over an hour of driving on my part. Since my husband and I are in the middle of a major move, this made that proposal particularly unreasonable. Only after I objected did she offer to cover shipping. By then, my confidence in her work was gone. I had no desire to send the bag back, and only agreed because I no longer had the time or energy to continue a completely unnecessary debate over an $80 repair that had already failed. What followed was an exhausting exchange in which she remained far more committed to defending her "policy" than to resolving a problem she had created. At one point in her extended messages, when I explained that I wanted a refund because having to go to the post office to send the bag back for another repair attempt would be very difficult, she responded, "I have nothing to do with your situation on moving to a different state." Later, she criticized me for not showing enough sympathy for her personal emergency, even though I had shown her nothing but understanding in my earlier messages. In fact, I had written, "I'm sorry you're dealing with so much right now and I completely understand. Please take care of what you need to, and whenever it's ready I'll come by and pick it up." What became clear is that Jen expects customers to extend grace and make allowances for her personal circumstances, but is unwilling to show the same consideration when someone else is in a difficult situation. During this exhausting back-and-forth, she repeatedly defended her refusal to refund the money, even though the repair had already failed. When I finally told her I was done discussing it, she continued messaging me until I explicitly asked her to stop. The most telling part of this experience was not just the poor workmanship. It was the complete unwillingness to take accountability afterward. Anyone can make a mistake. What matters is how they handle it when their work falls apart. In this case, the answer was excuses and refusal. Small businesses often ask customers to value craftsmanship and personal service. That cuts both ways. If you want people to support a small business, you also have to provide competent work and fair customer service. I did not receive either. The bag finally came back after Jen's second attempt to repair the handles, and, once again, the workmanship is subpar. The color is still wrong, and each handle was supposed to have a double leather strap--something I explicitly told her when I dropped the bag off. Instead, she only added a single leather strap to each handle. I would never use JT Leather Crafter again, and I would strongly encourage anyone considering leather repair in the Denver area to look elsewhere. I would rather pay someone else to redo the repair properly than deal with this business a second time. In summary, Jen's ethical failures are threefold: she accepted payment for a repair she did not actually deliver, she attempted to shield herself behind a policy that does not absolve her of responsibility for defective work, and then she shifted the cost and inconvenience of her own mistake onto me, the customer.

We have got good service and quality repairs in the past. However when my dad recently took his…read moreshoes in for cleaning and shining We ended up with black stains on our carpet. We took the shoes back 3 times, unfortunately the woman who works there after wiping them down with a dry rag so they were fine so we brought the shoes home and then once again had black stains on the carpet. My mom went back a third time and was told it was not their fault but our fault. I went in a fourth time and was told to come back a fifth time so that I could talk to the man who "repairs shoes ". He was extremely defensive, said it was not his fault and that I said Sue the shoe polish company that he buys his shoe polish from. At one point he walked away from me saying "f-ing people". Do not do business with this shop.

I dropped off a week ago 3 flats to stretch. The lady is wandering around the store after 20 min of…read moresearching she found the bag on the floor and they didn't even start on it! This place is disorganized and haphazard. Poor customer service. Avoid this place you you value your shoes!

Have had shoes repaired regularly. Reasonably priced and well repaired. I'm talking Clark's that…read moreneeded a suede patch, etc. But...why does it smell like sewage inside?

They don't answer the phone. I called three times and let the phone ring ten times and gave up.read more

They are not "Ok". Had a 3 pairs of pants hemmed there. The hem didn't hold up on 2 pair after a…read morefew wears. They would only redo one pair. Wouldn't trust them to alter an expensive garment.

I took my new shoes in to be stretched (only worn once), and they stretched them so much they…read morebroke. I paid for them before looking at them, but tried them on in the store, and realized they had sewn back together the top part of the shoe AND NEVER MENTIONED WHAT HAPPENED!! I asked them what happened and they told me the leather was stretched too far, so I asked for my money back. They said no, sorry...but "if I wanted to go to the store and buy a charm to cover it up, they would apply it for free". They wouldn't even refund me the $10 cost to stretch them! Even though I paid for 2 other shoe repairs at that same time. I have to admit they did a great job repairing the heels of my other two shoes...but if you are stretching shoes BEWARE. And make sure you look at them closely before paying for them.

I came in to buy a replacement pair of Red Wings work boots that had officially worn out. Seth…read moregreeted me immediately and was able to walk me through the two pairs of boots I was planning on looking at. He knew all the features for each boot, which was refreshing to hear. I decided on a pair that was significantly more expensive but had all the features and comfort I was looking for working at a mining site. The knowledge of Seth and another counterpart working today was above and beyond what I've experienced at other stores. The previous pair of Red Wings boots lasted me 3 years with no issues and I expect the same out of the new pair I just bought. If you have baby sized women's feet like I do, look no further than Red Wings in Lone Tree to help you out.

Awesome products Even better management. There are many Red Wing stores on the front range, but…read morethis is the only one I will use. I won't go into granular detail in effort to keep this short; but this is an independent franchised store & they go above and beyond to make sure they keep customers for life.

I had a full zipper replacement on a pair of very nice boots and they great care of them. I was…read morevery worried handing them off but everyone I spoke with was extremely nice and caring. Will be taking future repairs here.

Dardano's is one of my favorite shoe stores here in the Denver area. They have a wide selection of…read moreshoes, socks, insoles, etc and the customer service is absolutely amazing too. Every time I have been in the staff is very welcoming, helpful, and truly want to make the most of your visit there. Shout out to Eric as well- been helped a few times by him, he is great and people like him keep me coming back to Dardano's. Go check this place out for yourself!

Solid and easy place. Went hear as I needed a new DC and they were great and local. Nice people…read morerunning it and very fast.

My Family and I have been coming here for at least five years and have always had SUPERB service…read more Jae is the absolute best, and her husband John is also super cool. They are always there for you, no matter what, and they are always so joyful and bring light to my day whenever I get to see them. THANK YOU, GUYS, FOR MAKING LIFE BETTER!