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    Pro Journey Moving

    3.7 (19 reviews)
    Open Open 24 hours

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    6 hours

    Response rate

    100%

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    broken tv, broken bed frame, lost bolts

    I hired this company through U-haul because I didn't have time to move myself. I ended up with a broken TV, they lost the bolts to my bed frame, stained my ivory velvet bed frame, broke one of my lamps, and messed up one of my nightstand drawers to the point that it no longer slides out. They showed up 3 hours last to move my thing out and showed up 5 hours late with all of my broken stuff. They then demanded payment. DO NOT HIRE THESE PEOPLE. They are shady and do not care about your things or what it will cost you. I have never had a worse experience. Do not book them.

    2-pc solid wood hutch
    Sarah E.

    Shawn and Cheyenne were incredibly nice and professional, even though I didn't expect it! Great price and communication. Will definitely use them again.

    Fake Phone Numbers

    Pro Jouney phone number is for a company in Hong Kong, Shawn's phone number belongs to a marketing company in California. YELP has my State listed in an area I've never been in. I did not fill this profile. This address appears to come from a Hit in Pryor Oklahoma. Google resides in Pryor. You all should be investigated. I'll take this story to the police where I live and where I actually filled out the YELP help for moving. All I wanted to do is move and be treated fair. It doesn't appear to be possible in this day and time. Clearly you don't Vet your adds and have no idea what kind of scams are going on.

    told me bye I asked their hobbies and one of them said D golf and I played that before so I know he is trying to go pro help them out plzzz

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    3 days ago

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    4 months ago

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    11 months ago

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    10 months ago

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    Shawn P.

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    2 years ago

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    Shawn P.

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    9 months ago

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    Shawn P.

    Helpful 3
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    8 months ago

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    Shawn P.

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    11 months ago

    Never showed up to deliver my container - very dishonest about status updates - not trustworthy

    Helpful 3
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    1 year ago

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    2 years ago

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    Shawn P.

    Helpful 1
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    2 years ago

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    2 years ago

    Great communication, on time, took care in moving items, moved and placed furniture as requested.

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    2 years ago

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    2 years ago

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    Shawn P.

    You are awesome thank you so much

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    2 years ago

    Did not use this company but he was very helpful in referring me to another company which I did use. Really appreciated his help.

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    Shawn P.

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    2 years ago

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    2 years ago

    They were over an hour late, furniture was damage, I did not get a receipt and I asked for one twice. I would not use them again.

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    Shawn P.

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    2 years ago

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    2 years ago

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    Review Highlights - Pro Journey Moving

    Shawn and his awesome team arrived on time, were very professional and took special care of our items.

    Mentioned in 8 reviews

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    Pro Dependable Services - Crushed boxes

    Pro Dependable Services

    (14 reviews)

    I would leave 0 stars if I could. My movers were scheduled to arrive between 9-10 am. They still…read morehadn't shown up by 11, so I called and talked to the owner. He said he'd find out what was going on, and call me back in 5 minutes. He called back about an hour later, and said they were on the way. They finally showed up at 1:00. Three hours late! I'm supposed to turn my keys in to my apartment by 5, so this is already bad. They said the owner never even told them they were supposed to be there between 9-10. They show up with a small U-Haul truck! I already knew everything wasnt going to fit, but they're determined to try. I was busy doing things myself, and I didn't think they'd need to be supervised, but they were trying to get everything done so fast that they constantly dropped boxes, dropped whole loads off of the dollys, and shoved everything in the truck no matter which way they had to stuff it in. Needless to say, they damaged stuff while doing this, and still couldn't fit it all in! Then they just left for the new house leaving all of my remaining property sitting outside of my apartment! Not only that, they left it all blocking the staircase that 2 other apartments use! During all of this, the boss showed up to help. Never introduced himself as the owner, didn't apologize for the situation, and copped an attitude when I told him how terrible this whole situation was! We got to the new house, and the movers apparently got lost, so it took them over an hour on a 20 minute drive. When I called to inquire about where they were, the owner said, "Well, they've been working hard, and probably stopped to eat. They're human too." What kind of answer is that?! I'm not paying by the hour for them to stop and eat! I hadn't even eaten myself all day because of this situation! Regardless, they got lost, and the owner didn't have a clue what he was talking about. They unloaded everything, and couldn't even put most of the stuff in the right place. It ended up taking 8 hours total to move a 2-bedroom apartment with 4 guys working! The owner said he gave me $100 off, but the total still came out to 8 hours of work. Now, the owner is completely ignoring me about damages. He's extremely unprofessional, hardly ever answers the phone, takes hours or days to call you back, no apologies or regrets at all. I've moved dozens of times in my life, and this was, by far, the worst move ever. Avoid this business like the plague!

    This is the only moving company you should consider!. I would highly recommend Pro Dependable…read moremoving. I have moved many (10+) times and they have been by far the best moving company I've worked with. They were fast and efficient but also careful. You can't beat the price either. The men were very friendly and respectful. I will be using them again.

    Pro Journey Moving - movers - Updated May 2026

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