Incredibly impressed with Oklahoma Air. I was in need of a new heat and air solution for my home as the previous one was old, not installed properly, and just not properly heating/cooling my home. Mark (the owner) came out to my home, to inspect my current setup and answer any and all of my questions. When he presented my options to me, at no point did I feel pressure or like I was being sold to. He explained why each option would be good for me and the differences between them. Not to mention, considering the work involved with the project and the really nice Trane equipment, the prices were incredibly fair. The install team treated myself and my home with respect and were very willing to explain things to me as they were working. Their attention to detail was very much appreciated. I now have a comfortable, quiet system that I don't have to worry about which is such a relief. Thanks to everyone at Oklahoma Air and I look forward to working with them more in the future! read more

Oklahoma Air conditioning - Moved the furnace up into the attic. A tight space but they made it work without issue! - Heating & Air Conditioning/HVAC Near Me - Oklahoma City, Oklahoma

See all

After several days of my father being without heat during this Arctic freeze this company finally figured out what possibly could be the problem and is in the process of fixing it. My father who is 80 years old was literally freezing to death not only are they trying to fix the problem but they brought him Room heaters to help him warm up while the process of fixing the heater continues. Brennon, has explained every step of the way and helped us understand the issue. Thank you so much for helping my dad literally not freeze to death. read more

I have been using Oklahoma Air for approximately 20 years. They are wonderful!!! Mark and Cathy Kaserman, and now Sadie, are very professional, knowledgeable, and helpful, and just all around great people. I got a brand new Trane AC system about 10 years ago and have not regretted my decision. I have called them on a weekend when my AC had a problem and they sent someone out within a few hours. I highly recommend Oklahoma Air for all of your air conditioning and heating needs. read more

Just Had a new heating and Air system installed after our furnace broke down. We were so happy with the professionalism, the quality of work and the great service they provided. They went over and above that was expected. They are also linked with Home Depot. Buy your equipment there, and they provide the services. Great deal. They do all the paperwork and billing. You wont be disappointed. read more

I requested a service call on Thursday and was told they could be out the following day. I asked for a specific time and was told that the technician would call we 30 minutes before he arrived. It's now 5:00 PM the following day and I had to call to find out where the technician was. Was told he is really busy and they would call me on Monday to let me know the status of my service request. I asked for a specific time and was told they couldn't tell me a specific appointment time. I was talking with Mark, the owner. What a way to run a business!!! I'm not confident they will even call me on Monday. This happened to me before when I scheduled them to install a new unit. Ended up going with a different provider after waiting several days after Oklahoma Air's promised date. This appears to be a "fly by the seat of the pants" operation. read more

First,. we obviously did not read the Better Business Bureau review before contacting this company. Expect to be "sold" on why you will need a new system as this was a common thread. The service was available on Saturday, so for that I do give the company some credit. The service fee was not unrealistic for a Saturday, however, the MARK UP on the the gas valve was shocking.. In this day and age when the price of parts is available, this company obviously hopes to be a one time service call. NEVER, EVER again. A valve that the internet vendors sell retail for 75$-$110 per my investigation that I was presented with a charge of more than $500 should make any other consumer wary......WATCH OUT. The technician was rude, in my opinion, suggesting that we call Air Comfort Solutions next time for a quote... don't know if we should expect higher or lower, but but this was all part of a pitch to sell us on a new system. I understand that fees are higher on weekends. It is expected. Service fees, I agree.. Mark up on parts, in most cases would be expected, but to this extent, well.... HIWAY ROBBERY in my humble opinion. The bill was prefaced with a sales pitch about how we should just replace the system.. they could deduct the price for the current service and part if we would just replace it.... HMMMM already installed a ($500part) but if we let them rip out the entire system, new part included, they would deduct the cost of this appointment.... notice that other posters are commenting on the "new systems" .... It would have been more logical to try to pitch it before installing the "$500" dollar part. , we actually own a Trane system, they system that they sell. Does this mean that Trane systems have a short life expectancy? Just read the BBB complaints before calling this company. read more

They don't stand behind their warranty, will try and wait you out until time has passed. See you in court!

I hired Oklahoma Air to install my top of the line, $7500 Trane AC/furnace unit in 2011. In the quote, they also added in duct work and an extra vent in the kitchen to help with cooling. Near the end of the installation I asked about the vent they were supposed to put in because they had not started working on it and I was told that I need to wait and see how the AC runs and then call back if I want it. However they did not subtract any from the cost. I did end up eventually calling them back out to place the vent in the kitchen and it did not cost anything extra. We had our unit installed in the winter time and the first time that we turned it on in the spring, it did not work at all!! Of course it was on the weekend so we called first thing on Monday. In a few days, a tech came and said that it wasnt hooked up completely. Unbelievable! So he finished it up. This summer (2016) 5 years later.... I turned the AC unit on for the first time and it did not cool. I called OK Air and In a few days the tech came out. He was 2-3 hours late and nobody called to tell me that he would be running behind. I had to call and find out if someone was still coming. The tech was really nice and knew his stuff. He said that the AC had absolutely NO freon. He took the unit apart outside and said that there was a hole in the condenser coil from where it had been welded too thin during installation and over time the vibrations from the unit caused a hole. The tech phoned in to his boss and owner, Mark and the tech said that everything should be covered by the 10 year warranty that was listed on our paperwork, but that we would still pay the service fee. A few days later Mark called and said that Trane would be sending a new coil for me, but that I would still owe $688 for freon and labor costs. He changed his tune, and explained that since we did not have year round inspections, our warranty was voided. I was very upset, as this was not the initial information given to me and I was never told at install that my 10 year warranty would be voided if I didn't get inspections and maintenance. I was also upset because the tech had told us a few days before that inspections wouldn't have mattered in this case and nothing could have been done differently. The conflicting information was very upsetting. Mark was also very unprofessional in telling my husband that "there are two kinds of people in this world: those who buy a brand new car and don't change the oil, and those who take care of the car." He was implying that I don't take care of the air conditioner. However I have always changed my filters and cleaned the outside every spring so it will run at it's best. Basically, trying to put the blame on me rather than the company. This company is unprofessional and will not take care of you after the sale. They will not back their work if anything goes wrong-even if it was their fault. Highly disappointing!! Never again. read more

[EDITED] They were happy enough to sell me the $6,000 unit up front, made their financing easy. So far so good. But then, when I needed them to address a minor issue with ducts and flow to one room: ZERO. Three voice mails (none returned) and two in-person conversations with the owner's wife (no results) -- I'm done. Sure, they did a fine job on the install, but don't look for any "service after the sale" -- there is none. You've been warned! EDIT BEGINS Finally did receive a call from the owner, who came by the house (his convenience, of course), and promises a follow-up call to schedule an installer to address the duct issue. Stay tuned, folks! read more