My family and I were there for my grandmother's funeral {God Rest Her Soul}!…read moreBoth the place and staff are calm and sweet! The building is like a beautiful mansion (it's even more gorgeous on the inside)! And the staff are very friendly and supportive! They did a fantastic job with the funeral service! My grandmother looked as beautiful as she was at peace (the makeup and her whole look was on another level)! I'm so glad we were able to say goodbye to her in this breathtakingly beautiful process! Thank you, Havenbrook Funeral Home! R. I. P. Babushka

Seemed to rush us so they could let the "other family" in. We being just the mom and dad of our…read moredead son. "We need to get him back in the cooler." FYI our son loved us. We were not estranged from him, but the daughter-in-law was making all the decisions and wouldn't let us stay.

What we recieved, through our Vet clinic, when Callie died was a thoughtful dark blue paper bag…read morecontaining our beloved Callie's ashes in a beautiful dark blue velvet bag. When it came time to transfer her ashes into her Urn, inside the velvet bag was a dark blue silk like final bag with her ashes. We had not looked into the velvet bag until today. We were very please that her remains were in such beautiful and professional containers. To us it expressed thoughtfulness and the caring for our beloved Callie. Thank you

We contacted Precious Pets about the passing of our beloved Eleanor. They were very helpful and…read moreprofessional. The empathy and caring they provided was extremely appreciated. If your journey with your pet travels the road of cremation, these fine people provide your with quality care from beginning to you picking up your pet. Highly recommended!!!

My family and I flew out to OK 1/20/17 with assurances from 2 weeks prior that the slab would be…read morelain no later than that. After the funeral for my Grandmother we went to the cemetery on the 22nd and the slab was no where to be found. We had since returned home and I just called today 2/2/17 and the slab is still not in the ground but will supposedly be by the 7th. yeah right... This isn't a pizza delivery. If you're having a slab, tombstone, or whatever made and put in the ground for your loved ones DO NOT use Willis Granite. Right now I'm skeptical as to whether or not they actually even have a slab with my Grandmother's name on it...

A family run business where most of the employees have a hand in every aspect of the business…read more This company stood out above the rest when my family began searching for a head stone for my recently deceased father. From beginning to to end the process is pleasant and comforting. They make sure to you get what you need and want out of your headstone.

I don't really know how to write a funeral lol. We only did a cremation here. They really were fine…read morewith everything except my mother passed in the middle of the night and I notified Advantage funeral services. They turned around and called my wife at 4:30 in the morning, who was unaware that she had passed so that was disheartening. .

My father purchased a prepaid funeral with this company and I have tried to get help from them for…read moreseveral days. I was informed they do not work weekends. My father paid for 24 hour / 365 days a year availability but they were not able to discuss details with me after 4pm on Friday nor could they speak to me during the weekend bc they were "off". When I finally was able to speak to someone, she kept trying to charge more and more even though the policy was prepaid and I was informed I would have to pay $450 extra to have the funeral on the weekend bc they were "off". As I was constantly reminded, "We do not work weekends." People die on weekends and holidays and I guess these people do not know that. In the end, the funeral director told me I could just go with another funeral home. Nice customer service! In the midst of your sadness, it is the most unpleasant experience to deal with snappy and unsympathetic staff. I highly recommend that you DO NOT use this funeral home. They lack the tact and diplomacy needed in your time of sorrow.

When my grandmother passed away, handled everything beautifully and honored her wishes. The staff…read morewere extremely friendly, helpful and sympathetic during our family's loss. It may seem insignificant, but their care and thoughtfulness extended beyond their services. I happened to leave my Nalgene water bottle in the visitation room at their funeral home, and I called them to ask about it. The next day, they brought it to the church where the funeral was held. Grateful for their kindness, compassion, competence, and kindness overall.

DO NOT COME HERE. If you care for your loved ones and want to give them a proper funeral, do NOT…read morecome here. My father passed in a horrific accident, my family came here hoping for a service to honor my dad. Instead we were met with extreme incompetence and hateful people. This funeral home cremated all of my father's clothing after telling our family SEVERAL times that no clothing would be burned. With the clothing was a customized leather biker vest that was beyond sentimental not only to my father but our entire family. The pain of losing this vest, essentially the only thing we had left of my dad, has been beyond traumatic. On top of all of this, to add insult to injury they waited multiple days before informing my grieving mother that they had burned the one thing she specifically asked them to make sure she got back. My mother also explained to them that burning leather in Oklahoma is illegal and she asked for an explanation on how this could happen. The owner told her it's not illegal. Which is a blatant lie and accountability has yet to be taken by anyone as to how his vest got burned. When they did call to finally inform my mother, they started the conversation by saying my aunt, my fathers sister, was "rude" to them after they told her they destroyed her deceased brother's belongings. Finally, after days of arguing over the phone about who is going to take responsibility for burning my father's belongings they decided to tell my mom that she would not receive a refund for the service, but that they would try to replace the vest to the best of their ability. After being told the monetary value of the vest, they quickly changed their tune and decided they wanted to refund the service. My mother was given less than half of what the funeral cost and to this day has not received an apology from anyone. If you care about your family members and if you want them to be honored respectfully. DO NOT COME HERE.

The BEST! At a time in my life when more stress was…read moredefinitely not needed, Kelly came to the rescue with just the professional and compassionate service needed. A beautiful memorial done perfectly and delivered ahead of schedule. I unreservedly recommend Kelly and Moore Custom Monuments for your memorial needs. Thank you so much, Kelly!

I ordered my daughter's marker and a granite vase here in April. The items I did receive were up to…read morepar, but unfortunately the job was not completed. I had to contact Kelly to find out when the stone would be completed and again about the vase not being there to find out the stone was on back order. She apologized and told me she would get back to me in two weeks. Nine weeks later I had to reach out once again to try and find out what was going on. It's unfortunate the customer service is lacking so much that I can't appreciate the work.

My dad just died and we had the service at Mercer Adams. They did such a great job that I wanted to…read morestop and write a review. Tim Adams was a pro and so was the rest of the front office staff. They helped us with the obituary & all the logistics around the actual day. Losing a parent is tough. They can't make the pain go away. But they did their job as well as possible. And for that I am grateful. (Grateful enough to write a review. Who writes a review for a funeral home anyway??)

I appreciated the caring way that we were treated as we worked through the details of my mother's…read morehome-going. They seemed to approach the entire process as a ministry rather than simply a business. Thank you and may the LORD bless you for your ministry to our family at this time of sorrow!

Veola and Jo were a delight to work with throughout the entirety of my late husband's funeral, both…read morein planning (pre-need policy) and producing the final perfect product befitting the great man The Hubster was in his rich and happy lifetime. P.S.: I'm going to Rolfe this very morning to pick up Paul's cremains. (Yes, it's a grim topic, but one that needs to be discussed, mmmkay? We're all essentially carbon. Get over it.) Funeral director Jo Sicard has carefully divided The Hubster's final remains into three containers -- one for burial in a small vault in the cemetery, one in a cloisonne urn for a relative in Missouri, and one for myself in an itsy bitsy stainless tube locket emblazoned with Tibetan script (i.e., a snippet from the universally beloved Compassion sutra). Simply marvelous work from start to finish, Jo and Veola! Thank you!

My uncle recently passed away and he had made arrangements to be cremated at Rolfe Funeral Home…read more Two days after his passing, there was a final viewing. Viewing was in a small room, which appeared to be the embalming room. The deceased was laid out on a metal stretcher and had on the same clothing at time of body pickup with a travel pillow behind his head. Several family members were shocked about the presentation of the deceased and disturbed about the way the viewing was conducted. It did not appear that our family member was given the level of care and respect that he deserved and made a difficult period ever more disheartening.