We just bought a diamond ring (and my participation trophy band) here and have come in approx. 6…read moretimes. I am not a huge fan of the diamond industry but also wanted to make my fiancé happy, so I took her to look at several places. Diamonds Direct was so easy, transparent, and accommodating that we didn't even finish checking out other places around town. I saw some other review saying the associates were very rude regarding budget, but that was not my experience. I was very plain and transparent that I didn't want to spend over $2k on the diamond (lab-grown), and they were very supportive and helped me make various things cheaper, etc. At no point did I feel like they were rude because I wasn't spending a lot. Cindy was our primary contact, but we also had brief exposure to Dana and Mo. They were all lovely and very helpful. While our order was being prepared, Cindy kept us updated periodically via phone/text. The level of attention and care was very welcome. We did have an issue with a missing diamond we reserved, but they were super apologetic about it and actually shipped in a bigger diamond for the same price, so they took a bad situation and turned it into a positive. To summarize, Diamonds Direct makes it easy for a non-diamond person to casually participate. At the end of the day, I wanted a good deal, my fiancé wanted a big rock; we both ended up happy.

Love Ray Alasma! She has such a great vibe and made the whole experience enjoyable from start to…read morefinish.

Resized a ring the same day and did a great job. I also had them clean some of my jewelry. Highly…read morerecommend!!

I came in for a resizing on a bracelet and they took really good care of me Annie was very sweet, I…read morewas in and out in less than 15 minutes!!

Everyone is amazing at Brockhaus! I love the Oris that I bought from David. It's also been a…read morepleasure to work with Ben. Thank you for the recent adjustments to my Rolex bracelet. It fits perfect now!

5/5 - Always a Great Experience at Brockhaus in Norman…read more Every time I've visited Brockhaus, the owner and the sales team have been extremely courteous, kind, and genuinely informative. The customer service is consistently top-notch. I picked up a Tudor FXD from them brand new, and the entire process was smooth and enjoyable. I also sold them a vintage Rolex, and they were very fair with their offer. I combined that with some of my own money to purchase the Tudor, and I couldn't be happier with how everything worked out. The store itself is clean and welcoming. On hot days they even offer cold water, which is a small touch but says a lot about how they treat their customers. Their selection of pre-owned watches is excellent--plenty of great pieces to look through. I haven't spent much time on the jewelry side, but the watch selection alone is worth the visit. Overall, Brockhaus is a solid place to buy or sell watches, and I've always left feeling well taken care of. Highly recommended.

Went ring shopping yesterday and had a lovely experience. Met with jeweler, Joe, who was patient,…read moreapproachable & unassuming. He allowed for us to try on all types of rings, offered my sweetheart additional answers to any questions he may have & help accommodating his budget. We were both very pleased with the opportunity & can't wait to include B C Clark's as part of our family. Update: We're engaged! Joe really went above & beyond to help my man create the ring of my dreams. He stayed in constant contact & was able to pull strings. Grateful for our experience with BCClark's!

Family owned and operated that the family is actually there. Still cant buy a new rolex though.read more

I went to get a ring resized from 9.5 to 7.5. Before they charged me, I asked if I could have the…read moreextra pieces back as it is an heirloom. The lady behind the desk waved me off and said "that is included" when I came back to get the ring, they didn't try to match up the details at all, and refused to give me back the pieces stating "included means that the jewelry shop keeps the pieces" and they were "too small" anyway. To resize a ring from 9.5-7.5, there's almost 1/2 a centimeter taken off. There's plenty to give back. The manager just lied about it instead to keep the metal, which I did not get a credit for. If the sales lady was upfront about taking the extra metal and keeping it, I wouldn't be upset, but due to the fact that she waved me off and made me think my ask was reasonable, then gaslit me after, I lost a part of an important heirloom to my family.

I stopped in at lunch to get 2 watch batteries replaced and repair a tangled bracelet. This was…read morecompleted in less than 20 minutes. This place also has some unique jewlery pieces for sale. Definitely would recommend for repair or to treat yourself!

Wow! I've known Valerie Naifeh for years, and have always admired her. However, (sadly), I had…read morenot been into Naifeh's Fine Jewelry. A few weeks ago it was time to celebrate my 45th wedding anniversary. I wanted to do something very special, so I headed to Naifeh Fine Jewelry. OMG, I was blown away by the quality, professionalism and most importantly, the perfect CREATIVITY in their jewelry. They had the perfect selection for me to memorialize our 45th anniversary. My wife (Myra) absolutely loved the ring I purchased for her. Myra and I plan to go there many more times to acquire great jewelry and other amazingly unique pieces of art. Thanks to the team at Naifeh! Sincerely, David

Valarie Naifeh, the owner of this fine jewelry store, creates a life changing experience for future…read morebrides. I had seen her unique design of an "East-West" emerald cut diamond engagement ring and knew that's what I wanted. The emerald center stone runs sideways across the finger, perpendicular to the traditional emerald setting. I had one appointment with her to design a custom engagement ring. I know it's unusual for the bride to have such an active role in the design of the ring, but I had strong opinions about what I wanted and didn't want to be surprised. My fiancé had other appointments to finalize the design and pick out the diamonds. We also purchased our wedding bands here. Considering the time, attention, and skill of all of the employees, the cost is very reasonable. It isn't too high, perhaps it's slightly above average, but that could have been because my ring was created from sketch paper to the mold. I can't say enough about how happy I am with my ring. I don't think anyone else can beat it. Perfect experience.

Great People, really nice selection of diamonds and watches. Beautiful store in a great easy to…read moreaccess location.

I was a pretty good customer, but I will never step foot in their stores again. I ordered and paid…read morefor a hearts on fire diamond necklace with an 18" chain. It came 2 weeks late with a 15" chain, so they up-sold me a longer chain (or they said it would be another 4-6 weeks for the one I ordered and paid for originally). The salespeople are not honest!

Over 25 years has passed since I purchased my Date Adjust new from BC Clark. I took it to them for…read morecomplete service a few weeks ago. When Kelly Mullican (Rolex Certified Watchmaker) returned it to me, it looked as it did when I purchased it 25 years earlier. Kelly explained to me all she had done and I left there wishing I had another Rolex to let her do her magic on. Thank you BC Clark and Kelly!

Great selection and service before and after the sale. Highly recommend all three BC Clark…read morelocations.