NOTE: This office either changed its name to or was bought by Atlantic Care…read more By far the most horrific doctor's office I have ever been to. I'm 30 and Dr Haflin has literally been my only general practice doctor since I was born. She's always been great and it's a shame that her office has turned into the 9th circle of Hell. My first trouble came when I moved cross country. I transferred a prescription and had no trouble. I even got more refills when I ran out a couple times. The third time I had to call the office myself to get more refills and when they asked which pharmacy I was using they completely changed face. I was immediately told that I could no longer get more refills. This is a prescription that I had been taking for 10 years at the time. Dr Haflin and a specialist prescribed it. I also don't go to the doctor very often. It may had been 2 years since I'd seen Dr Haflin at that point and this was not out of the ordinary. But suddenly, the fact that I was far away and hadn't seen the doctor in a while meant that I automatically couldn't get refills. It doesn't matter that I've gone years in the past getting numerous refills added to my prescription without seeing anyone, this time was different. This was actually fine as long as it was my doctor's decision. It wasn't, it was the receptionist's decision. The receptionist was now making medical decisions for me. I asked to speak to Dr Haflin and was told that she would say the same thing and that it didn't matter what Dr Haflin said because this was the office's policy. I persisted and I was transferred to an even ruder office worker. I was told that Dr Haflin would call me back. She didn't, most likely because the message never reached her. I called two days later and was given the same run around. I called a week later, and they literally said, "She's not gonna refill it you know," in a particularly snooty way. And of course, Dr Haflin never called me back. My next terrible experience came when I transferred Universities and found I needed to verify my vaccinations. I knew I had had some but I had no idea which or even where. The best bet was to check with Dr Haflin. I would be in NJ for a week so I'd stop by there with the form I needed signed and they could check their record and have it signed. I called before going over, which was a mistake. They immediately started setting up an appointment. I explained that I didn't need one and they insisted that I did. I was able to get there almost a week later, just before leaving NJ. I was warned that they were scheduling an appointment because they wanted to charge me for a doctor's visit just to get a paper signed. This turned out to be true because they didn't even begin to ask why I was there before taking me back. [As an aside, my brother had a similar experience there. He needed a referral and since that required walking around the counter to talk to a secretary, he was charged for a doctor's visit. Also, my brother-in-law was scheduled for an appointment right before I left NJ also just to get some medical records for his kids verified.] But I didn't fight it because I had figured out in the meantime that I'd need at least one shot. I ended up getting three and was charged right there (because I don't have insurance). No biggie, I'd been living and working in San Francisco and they have health reimbursement accounts set up for those without insurance. Basically, I pay up front then send the receipt to the account manager and they pay me back out of whatever funds my employer has put into the account on my behalf. As I was leaving, I asked for an itemized receipt. I've done this at numerous other offices with no trouble at all. This time was different. I was told to wait a bit for Dr Haflin to put together a receipt for me. For some reason, the office assistants are able to calculate it to charge me but not to write a receipt. I waited 20 minutes and was told Dr Haflin wouldn't be able to get to it until tomorrow. This was ok, I'd just have them send it to me. A week later I call and nothing is available. A week later, same story and they redirect me to their billing department in a different state. After at least 10 calls over the course of 3 months, I finally received a receipt. This is absolutely unacceptable by any definition of the word. Where else can you go, pay a large sum of money, and not get a receipt for months even with constant hassling? Despite the fact that Dr Haflin is the only family doctor I've ever known, and the fact that I'm still happy with how she treats me, I would never ever ever use this office again. They're extremely rude and beyond dysfunctional. They'll find ways to charge you for every little thing and their receptionists will act as your doctor, giving you no recourse. Seriously, do not go there. If you do, beg and plead for Dr Haflin to fire her whole office.

Marla Rodriguez Ventura is an outstanding physical therapist. From day one, she took the time to…read morethoroughly explain each exercise and treatment. Her massages are incredibly effective, and her encouragement kept me motivated throughout my recovery. She's always punctual, kind, and radiates professionalism. I can't recommend her enough!

I started out with a good experience with Dr. Bauknight, but have ended my care here on a bad note…read more Dr. Bauknight was my third doctor I saw regarding wrist pain. She sent me for proper testing and gave me a diagnosis I felt comfortable was accurate. However, after a few months of going here I was left with improved pain, but told they could not do anything further for me for the remaining pain, which was fine. I have been looking into alternative approaches to resolve my remaining pain and reached out to the doctor to get a follow up MRI. The thing I am looking into is not covered by insurance, so I wanted to confirm the condition of my wrist before spending money. I received push back from the doctor regarding the second MRI and ultimately was ghosted.

Dr. Kristine Griffin has been a gift to our family. She is…read moreso smart, kind, listens, and coordinates all of our health care needs. She cares about her patients and is a joy to work with. My husband and I feel spoiled to have her as a physician and friend. Our neighbors referred us and love her as well.

Dr Choi is a good man. And he's thorough. Spends more time with me than any doctor I've ever seen…read more $50 a visit (after the initial consult @ $100) - worth every penny. Expert physician and acupuncturist. You have pain? Depressed? Insomnia? Make an appointment. Now. Accepts many insurances.

Dr Bartels is a compassionate and smart doctor. I never feel rushed by her and she cares about her…read morepatients. I always feel comfortable and safe with her. I think she is a great doctor and a wonderful woman.

Dr. Bartels is knowledgeable [up to date], enthusiastic, and empatheticread more

Great care and pt expertise. Very patient and caring…read more Office staff friendly and organized but had little knowledge of networks and fees

From the owner: Welcome to Primary Care at Atracare Health…read more I love the positive energy here at Atracare. I can't wait for our patients to come in and see for themselves. I am so proud to be joining an innovative, talented team of individuals whose vision and mission is to bring unequaled medical care to our citizens here in Sussex County. Not only is our gorgeous brand-new medical facility modern and fresh, so is our mindset. We aspire to deliver care that is top-quality and comprehensive, and we are dedicated to making it accessible, convenient and easy to navigate for your whole family. I came to Lewes to practice family medicine in 2006 after visiting my parents who had retired here and becoming smitten with the region and the community. My journey prior included an undergraduate engineering degree and medical training at the University of Pennsylvania (now the Perelman) School of Medicine and Thomas Jefferson University Family Medicine residency program, the combination to which I attribute my problem-solving and diagnostic skills. I then spent over 6 years in rural Iowa during which, out of necessity, I acquired a wide range of general medicine skills and practical knowledge. My time there included many hours as the only physician present in the ER or ICU setting. I am so fortunate to have had the training and experience to be your advocate in health...