Unfortunately had to have an emergency room visit. Everyone was kind despite how busy they were…read more Took the time to see if I had questions, ensured I was comfortable. Katie and Mary were empathetic. Both gave clear follow up directions as well as the discharge papers. It was clean for being an ER, organized chaos would best describe how the team made it work.

Had to share room with elderly woman who cried loudly every night all night making it hard to rest…read more Her monitor went off constantly and I had to keep calling nurses because they wouldn't come and turn monitor it off , her monitor alarm which was right by my head on other side of curtain Only one nurse greeted me and introduced herself at start of their shift even though I was there several days and several nurses were attending me They acted annoyed at me when I used call button for them to do their job and turn off my neighbors monitor alarm I got transferred to Penn Presbyterian which seemed like much more professional operation Cooper charged me $100 when I went into ER which they shouldn't have because I was later admitted It's been over 2 months and even though their billing dept agrees it owes me the money it says nobody has the "authority" to send me refund

We had a great experience at Crest Haven. The Physical Therapy and Occupational Therapy was…read moreawesome. Bill made great progress with their help!! The Nursing Staff was also terrific !! I especially want to give extra praise to Bills nurse Rick. Rick was awesome. He was so attentive and kind to Bill. He was also very knowledgeable and thorough. We greatly appreciate the huge roll he had in Bills recovery. Every worker here has a positive attitude and is very kind to the patients and their families. All and all we had a great experience here !! And another thank you to Betty who was also so attentive and kind to Bill. Thank you all for helping Bill recover so well.

My mother is a patient in this facility. While the staff is polite and considerate the food is…read moreoften cold as well as very limited. She received one hard boiled egg and one piece of cold sausage for breakfast. She received one stuffed shell and a small dinner roll for a dinner. Often times they are 'out of coffee', or 'out of plastic ware', as well as other random food items. She sends me pictures of her meals sometimes and I understand why she complains about it. Yuk. Also, 4 patients share one bathroom. That is expecting a lot from mostly elderly patients with overactive bladders and extended bathroom time to clean up after an accident. The underbed tables look like they were from the 80's and had heavy rust and grime on them. The pictures shown of the patient rooms do not look anything like my mother's room, which is ugly and dingy. Fortunately the staff, including Physical Therapists, technicians and housekeeping are friendly and professional. Otherwise this is more like a prison.

Shout out to Barbara Jean, who was so super kind and helpful. She didn't have to take the time to…read moreassess the situation and advise me on wait times and insurance - but she did.

This place is awful...Go elsewhere. Long lines, dirty, and gross. Go at your own risk.read more

I found this place on a fluke!!! So glad I did too. They have a healthy and a sick side.... to keep…read morecooties from the un-cootied. I called and they were able to see me the same day. The staff is very friendly, kind as well as helpful. Now I've gone in for a strained shoulder, well visit, tests and a couple of "crap! I'm not sure better go to be safe" visits. LOL But, no matter what, I've never been treated any different than welcome. The MDs' bedside manner is really good. She is wonderful with both my children. One 10 the other 4 yr old, and they both feel very comfortable with her. The nurses are also very nice and professional as well. I would definitely recommend this place.

On every side of this cape May county hospital, banners read signs in blue everywhere. They say…read moreaffiliated with HUP. Meaning that the university of Pennsylvania one of the finest hospitals in the country This is Only sharing the billing department I had to stop there and my errands to be sure Since I'm cat cape regional, burdette Tomlin hospital or whatever name they of this week I was with my son who was getting a reasonably easy heart ultrasound. I ask. How exactly are you part of the hospital of the University of Pennsylvania here in Cape May County New Jersey this is the only hospital in the county. So the receptionist tells me Because they use the same billing services and share letterhead and when they need to refer someone somewhere else they tend to use hospital he Pennsylvania. Same way This summers. Pediatric group part of children's hospital on their billing invoices So a few weeks later I'm in the hospital university of Pennsylvania and I just couldn't resist I was waiting near the front of hup there waiting for a relative For lunch and I said could you take me back to the billing department she said sure I go back there and ask are you Affiliated with cape medical center They (cape) had such a horrible reputation they change their name so the billing department set me straight yes billing was the only thing they share. I've never heard anyone referred to cape regional media center. In cape May county The echocardiogram What is the most expensive price in the tri-state area I'm sure they have And ample electro cardio machine but come on charging twice as much Is there an app like GoodRx where I can figure out who has the best price on an outpatient test? This is ridiculous

Dr. Victoria Rose, Kathy and the entire staff are the nicest, friendliest medical office in the…read morearea. Never have to wait long for my appointment. They all take time with their patients explaining everything. No question is too small or insignificant, they listen and I mean listen not just go through the motion.

They don't take state insurance & they won't allow you to pay out of pocket if you do have state…read moreinsurance

Awful, awful, awful. I visited this facility while on vacation and was misdiagnosed. I went home to…read moresee my regular doctor and was taking medication for the wrong illness. On top of that I paid out of pocket because they did not take my insurance but was assured that all I had to do was send my diagnosis and receipt with a claim form to my insurance company. When I went home I tried to do that but my insurance carrier requires some of the form to be completed and signed by the physician including codes and tax ID #. The rude people working there told me they do not sign forms because there are different doctors there each day and I have to fill the codes out myself. Never have I had such an unprofessional experience!! Do NOT GO HERE!!

Terrible absolutely terrible besides not being able to get an appointment in a timely matter, when…read moreI finally did get one they turned me away saying I didn't have one . The staff is NOT friendly or helpful it's like an inconvenience for them to be there. Plus the location is in a projects. Wildwood projects. Im very unhappy about the experience.

I call to get a filling replaced. I make the appointment they call the day before to cancel. I…read morerescheduled 9:30 today. I completed my on line paperwork before I arrive. ( NEVER anywhere to park not even the dead of winter) go in all is fine. Then I hear them say my name no she is not here. They call my name I go to the counter CC. what's your emergency? ME I don't have an emergency. I just need a filling replaced CC. Where is the pain ? ME. I don't have any pain? CC We can't just replace a filling. You need to be seen. You are due for a clean and an XRay. Me. Ok so why didn't they tell me this when I made the announcement? Can't they just do it all today.? CC. NO we are booked today we see patients every 15 mins. You would have to come back ME deep breath fine I go sit. It is now 9:45. At 10 30 mins after my appointment that has now turned into not the reason I came. I go back up to the same girl how much longer my appointment was for 9:30. Cc yes we are running behind ME yes I see that but how much longer. Cc well your appointment was for 9:30 ( I am aware and was on time) Me so how much longer do you think I will have to wait CC About 40 minutes they are doing a filling Me I am leaving I hate it there this is was the3ed time I have been there They ALWAYS make you come back for something I have never been to a dentist like this before If you can go somewhere else do yourself a favor go somewhere else.

This hospital is a joke, i went in with a severely dislocated shoulder. I waited in the Emergency…read moreroom for two hours after getting a x-ray. Was refused pain medication, refused ice chips to parch my thirst, all this before the doctor shoved my shoulder back in after assuring me he was only going to test it not reset it and see if it was swelling. go to another hospital or deal with these scumbags at your own risk ...

If you like pig pens, this is the place for you! Dirty, dirty, dirty!! Nurses who sit at the…read morestation and give you dirty looks if you ask for something. They get zero stars from me. Awful, horrible and they should feel ashamed! Ok, Yelp forced me to give them one star...they don't deserve it!