Clint was fantastic and very helpful, got us out of a tight spot late on a Saturday and helped get…read moreus back on the road as well. Even pointed us to a great little BBQ place (Rabel's in La Vernia) so we could get some food (outstanding by the way). Veteran owned and operated, support those who served hit them up for all your towing needs!

After our Jeep Wrangler dying out of no where in the middle of IH 35 N while heading to New…read moreBraunfels and having a kind Samaritan stop and help tow us to the nearest gas station and trying to get the stupid thing to start we called towing companies. We called 5 or 6 different places before calling Tristens Towing and everyone had a 2-4 hour wait. Tristens Towing answered after 2 rings and told my husband it would be 45 minutes and the price was a lot less than what all the others were charging on top of it all. And they hooked up and were on the way to my house within 5 minutes of them getting to us! Definitely will use them again if I ever need a tow, crossing my fingers I won't need a tow truck for a while if not ever but they will be my first and only call for sure!! Thank you Tristan's Towing we were in a bind and y'all came through and got our Jeep home with no issues, y'all are awesome, keep it up guys!!

after towing my vehicle they caused over $3,000 worth of damages. to their credit, they did own up…read moreto the damage, but I lost over $1,000 in income. I've requested a refund for the tow fee and have been ignored, now I'm seeking both the tow fee and my lost income, they are liable for my losses and damages both. this is not how business is to be done, if they refuse to pay for my losses they will be sued and with the witnesses and admission they caused the damage they will be ordered to pay for all losses, so I am offering them to pay 1/2 of my losses of income, and they have already paid for the damages and repairs.

My dad was hit by a semi truck at the beginning of the year in his work truck, they were called…read morewithout us knowing where the truck was going. From the very beginning they have been beyond useless, terrible customer service and just could not care less about our situation. Refusal to let us see the vehicle or take pictures was very hypocritical as our vehicle was on the news without our permission. Do not let your vehicle get taken here. Downright rude people. They really deserve a 0 star but I can't do that.

Minor damage, vehicle towed to storage . Insurance company…read morecontacted immediately and agreed to moved car that same day to body shop before holiday weekend. Agent spoke to Ayce but car was not moved to body shop. Held needlessly to collect more daily storage fees. One week later car still in storage, body shop still waiting. Ayce admitted contact with agents and still holding the vehicle. Unprofessional and greedy ....Insurance company contacted with full complaint.

Douche answers the phone sounding angry and makes smart a$$ remarks. If you're thinking about…read morecalling this idiot, DONT!

car was towed here after an accident. Made an appointment to sign the for the insurance to pick it…read moreup. We get there. No one's there at the appointed time. Call them. They say they're ! been 20 minutes so here.

In the midst of an insurance claim our adjuster called and was left on hold, then hung up on. It's…read morebeen TWO DAYS!!! State Farm has been trying to get my partner's car sent to another tow company, but these people can't be bothered to even answer the phone. When we call, they hang up. So our car is sitting in limbo because of a bunch of lazy employees who can't be bothered to do their job. NEVER use this place! If you get into an accident tell the police not to contact them.

Our biggest complaint is with the dispatcher who allowed us to wait 4 hrs on the side of the…read moreinterstate for service. We weren't told when a wrecker would come whenever we inquired. That tow came from a distance an hour and a half away. That amount was $338.87. We were towed 16 miles. After paying that, we were called and said an additional charge of $130 to the tow person was needed because of a turn around off the interstate. Only to find out we could've gotten someone way closer to us way sooner and for much less pay. Very frustrated.

They were quick to arrive, however $211 for towing my truck from Circle K to my house was crazy…read moreexpensive. I pulled the map & it's literally 1.3 miles or 4 minutes. I'd like too make $211 for 4 minutes of work.