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    Old Bones Motorcycle Shop

    1.8 (5 reviews)

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    Lester Glenn Chrysler Dodge Jeep RAM FIAT

    Lester Glenn Chrysler Dodge Jeep RAM FIAT

    (70 reviews)

    My husband and I visited Lester Glenn Saturday, with hopes of purchasing a certified vehicle…read more Prior to visiting, we had viewed the inventory online, and were pretty sure we knew what we wanted - a 2013 Jeep Compass. We were first met by Mike (the GM), who set us up with Kyle. Kyle was totally professional and personable from the start. Without wasting any time, he took us directly to the lot where the Compass was located. While we were there, Kyle showed us some other vehicles, making sure we knew what our options were within our price range, without being overly aggressive. We decided on the Compass and went back inside to handle business. Mike stopped back at Kyle's desk to ensure we were satisfied and offer us something to drink. Kyle kept us informed every step of the way, all while keeping the atmosphere very relaxed and comfortable. I get incredibly anxious and awkward when making big purchases, but Kyle was fantastic! Once we met with Jim (Finance Mgr), he kept things short and sweet, and wasted no time getting our sale complete. This is the third vehicle we have purchased from Lester Glenn, and every time we visit we are always pleased and taken care of. I never leave feeling like we were swindled, and I've never had regrets after a Lester Glenn purchase. Did I mention we drove from Maryland to make this purchase? Yeah, they're that good. Mike, Kyle, and Jim fulfilled our expectations, and as usual we couldn't be more pleased with our experience at Lester Glenn. Kyle, thank you so much! Nobody ever wants to spend a beautiful Saturday in a car dealership, but we had a great time with you!

    We leased a new vehicle from Lester Glenn Dodge Jeep Ram in Toms River on August 7 and traded in…read moreour previous vehicle, which had substantial equity that was supposed to be refunded to us. Obtaining that refund has been an absolute nightmare. The delay itself is frustrating, but the much bigger issue has been the lack of communication and the constantly changing explanations. I have made multiple calls to multiple people at the dealership and routinely receive no response or return call. It seems the only way to actually get an answer is to physically go to the dealership--and every time we do, there is a different story about what is causing the delay. Last week, we were told there was an issue with the payoff on our previous vehicle and that it had not been executed correctly. That explanation did not make sense, so I downloaded the transaction ledger directly from the lender. Their records show that the payoff was completed in a timely manner. Now, as of today, we are being told there is an issue with the title. At this point, I have very little confidence in the explanations we are being given. A processing delay is one thing. Failing to return repeated calls while providing changing explanations that do not appear to line up with the information available to us is something entirely different. We completed this transaction on August 7. We should not have to repeatedly call, physically visit the dealership, and investigate their explanations ourselves just to receive money owed to us from the transaction. I will update this review if and when the dealership resolves the situation.

    Old Bones Motorcycle Shop - motorcyclerepair - Updated September 2026

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