SCAM ALERT - Stay Away! Toms River Transmission stole $1,498 from us. No transmission, just excuse after excuse. Promised a refund check that never came. Our attorney and the FTC are now involved. This guy is a fraud--don't let him take your money! read more

I look at add on internet and was impressed talker to me Rizzo and sent check for is rebuild.. now waiting 3 months for trans to be shipped, always an excuse never a promised product. read more

Takes your money, doesn't deliver a transmission, when you cancel the order, doesn't send your money back, and then stops answering phone calls. He is a crook. I have been without my money/transmission. For 3 months now and there is no end in sight. Will continue to give you the run around without actually doing anything about it. I think he takes your money, puts it in a savings account, and collects the interest, then when it gets down to the nitty gritty, will finally send you back your money. Be wary though because there are other reviews that say he writes bad checks. I have yet to receive mine so I can not confirm. Read the complains with the BBB and yelp. They are ALL valid and justified. read more

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Stay away from this company ,absolutely a scam for your money. Owner is a clown who has no idea how to run a business if the business is legit at all. Been waiting for almost 2 months for my refund,says he mailed it but it never showed, Said he was going to call his bank put a stopmpayment and remail with a tracking number and has not complied to that as of today. I am in the process of filing a claim in Ocean City county courthouse for my refund. After that I intend to drag this man thru the mud and alert everyone about his fraud activities!!! The intent is to have this business shut down for good to protect future consumers, since the local authorities don't have to time to help! read more

STAR RATING SHOULD BE NEG10 This company cannot provide the services advertised, has had my money over 3 months and its been one lie after the other , back order parts when they are not because you can find them anyware on line are at local parts house , ask for refund because i need my transmission fixed now after waiting this long . He stated check is in the mail for refund , Two weeks later still no refund check . i have all these conversations saved on my computer between me and this SPINELESS INDIVIDUAL. SO STAY CLEAR OF THIS SO CALLED TRANSMISSION REPAIR FACILITY BECAUSE ITS A MONEY SCAMMER WITH NO INTENT TO PROVIDE SERVICES !!!! read more

this company is a scam have been waiting 3 months for refund. different excuse every time to busy, had eye surgery. do not do business with them. if i had read the reviews first i would not have. you have been warned read more

Nothing but a scam business. Takes money doesn't deliver goods. When ask for refund all I get is run around. Been dealing with this crook for 6 months and still nothing. DO MOT DO ANY BISINESS WITH THIS GUT.​ read more

If I could give zero stars I would. Not sure how this P.O.S. is still in business. Ordered a tranny in May 2024. July still no tranny. He was supposedly waiting on a part that no one had in stock....but I found the exact part on eBay and numerous other websites. He said we could request a refund if we couldn't wait any more, so we did. A couple weeks later he said the check was in the mail. The next week, he said he would put a stop payment on the check and send a new one with a tracking number. We are still waiting for our refund. He says he will send it this week, same thing he says every week. He is a liar, a thief, and horrible human being. Not sure how to go about this, but it's looking like a may have to involve a lawyer. Please people, save yourself the headache and don't even bother with this sorry man!!! read more

Had the same run around as everyone else. Ordered transmission in September 2024 ,was always waiting for parts, then two weeks waiting for truck pick up. Cancelled two days before thanksgiving ,tired of waiting. Supposedly mailed a check two weeks later did not show up after four weeks. he then said he would cancel the check , which I doubt even existed and send a new one by tracked mail. Not done, I have informed mail with the postal service so as soon as a tracking number is attached to my address I get daily emails until delivery. We will see I guess. Next will be a complaint with the New Jersey Generals office and a filing in small claims court. The Friday afternoon after Thanks Giving I ordered from a vendor in Ohio , had the transmission the following Thursday ! read more

I unfortunately had to cancel my order because I simply couldn't wait any longer because my work season starts next week. John sounded like a nice guy on the phone and he did respond to my email in a timely manner. Kinda bummed it didn't out but I'll keep you posted on my refund and check status. 3-13-2024 read more

All of the reviews about this company are absolutely correct.He is nothing but a scam artist and I found that out first hand to the sum of 1650 dollars and all I got was excuses run around refund is in the mail which I never received he tries to drag it out for the 60 day length so you can't do anything I filed charges with the federal trade commission and my local district attorney going to try to ruin him for preying on people read more

Same scenario as everyone else sent money for a transmission got excuses over and over. Transmission never came he offered to refund and yep you guessed it check never came. read more

This man is a big scammer. I suggest you stay away from him and this so called business. I purchased a transmission back in December and was always "delayed" due to parts being late. Never received the transmission nor my refund. Until today, this man has been playing and giving me the run arounds of refunding my money by sending checks that always get rebounded by insufficient funds. He laughs in your face when you keep asking him for refund. I will keep you posted to see if he sends me a refund which I doubt. BIG SCAMMER read more

Ordered a transmission. Every time I called the excuse was waiting on parts. I am not a dealer and bought all the parts in 3 days. They took 7 months and still couldnt come up with parts.. DEFINITELY DONT DO BUSINESS WITH THEM! read more

This person scams people and when you leave a review, advising people to not give your money to this person, he'll make no attempt of resolution further than replying to the review that it's been resolved. 1.5 years with no transmission, with no refund. Absolutely do not give your money to this "company " read more

Dont do business with this company! They ripped me off for $1700 . No transmission, no refund

Do not do business with this guy he'll lie to you he'll say he's waiting for parts he leads you on and on you'll never get your transmission and then if you do get a refund he'll take 25% off the top and then most of the time it's a bum check anyway bad bad business. Just go to the New Jersey BBB they'll be dozens and dozens of the same M. O. read more

Scam! Lots of excuses! No transmission, no refund!!! Been over a year email back and forth!!!

this guy is a joke he has sent Us a bad check now not 1 but 2 times took my spouse over 6 months to get a refund check sent to him! DO NOT BUY FROM THIS GUY! read more

Much to my dismay I have experienced the same when it comes to the promises made for a rebuilt transmission. I would recommend that anyone considering purchasing from this company should look elsewhere. I would give a negative star but that is not an option. read more

this company took my $1600 deposit and after six months of waiting I have never received a transmission. I have requested multiple times for a refund and never received a refund. They have given me the runaround several times and it is obviously fraud. Do not use this website to purchase a transmission if you look at the Better Business Bureau, they have done this multiple times and somehow are still in business. Do not buy from Toms River transmissions. BUYER BEWARE read more

Ordered transmission.....told 5 days....after month still no trans.....only excuses.... request refund ...finally got check after over a month ....for 25 percent less for restock fee on a trans that was never built.....going to fill a lawsuit against this company if any one wants to join contact me. read more

SCAM called company and talked to John rizzio the owner and he said fill out order online and he would start building. That was June 1 now 15 days later same song and dance as all there reviews waiting on parts. ( value body) yet I can get one in less than a week . Asked for a full refund and now get no response. Guy is a joke. I am medically disabled and shame on me for trying to save a buck to fix my truck but will be seeking legal action against this guy. I didn't see all the negative reviews till I started looking into this company. Filed complaint with bbb, also with nj consumer affairs also will be contacting law enforcement to see what other options I have . Don't use this company ever read more

I ordered a transmission late March. After several emails and calls I finally was told it was going to ship in may. The transmission came with out a converter because they couldnt get one. I was able to should ine and had it before the transmission arrive. was told through email that they would send me 150$ check for both having a converter. They also said they don't warranty converters which is odd due to buying a complete. They then messaged me and told me I had to pay 75$ for delivery because it a residential address. Which it is not. RL carriers delivers almost daily to my shop with no issues. Transmission was supposed to be delivered to my shop in may 14th, it was not I had to drive to the terminal on may 15th to pick up the transmission. they keep ignoring my request for the 150 credit. And keep saying I have to pay for delivery when I had to go pick up the unit read more

ordered a transmission never got they sent a refund the check was bad do not do business with them he is a crook

I ordered a transmission from them. Website said expect delivery in 7-10 days. One month later and still no transmission. I call and they say oh where waiting on a part. I request a refund. 10 days later they send a refund check. Horrible service. Horrible management. I only chose one star because I had to. They deserve zero stars read more

trust these reviews and run. we were scammed! my 15 year old son saved to buy a transmission for his car. I paid $1500 and after 2 months of getting the run around, we requested a refund. we got a check back for $1500 that bounced. we contacted over and over and finally got a money order for $1000. this started 6 months ago and we are still out $500! read more

DO NOT DO BUSINESS WITH THESE PEOPLE. I JUST READ Ayla h review and the EXACT same thing happened to my husband. the only difference is that he did receive his refund of $1450 earlier this week. It was deposited in our bank account and today it came back. Bounced from NJ to CA. this company is not to be trusted! My husband had way more patience than I would have. This has been going on since June. the scenario that Ayla shared is what my husband experienced. we still have the emails. I am wondering myself how it stays in business. read more

Horrible horrible place of business! We ordered our transmission about the 7th of dec 2018! Here it is the 4th and still have yet to receive a transmission! Called multiple times and always an excuse of waiting on parts! First is was for a torque converter. Now it's a valve body and pump! When asked when he thought parts would be in he states who knows. I asked well do u think we could be waiting six months he yeah that could be a possibility! But he sure was quick to take our money! Then we cancelled order and he wants to take a 25% restocking fee???? What is there to restock??? Crappy business and the guy has an attitude every time you talk to him!! read more

I paid in full, in August 2017. 1800.00 for a transmission to be rebuilt. For months they kept saying they were looking for a viable core to rebuild. Now it's March 2018. I have been promised a refund repeatedly. Still nothing. I filed theft of service and fraud against them in Denton, Texas. This company is a scam! read more

This place is a fucking rip off. If you come in for repairs, they may do the work. But DO NOT ORDER SHIT ON LINE.

Paid 1350 for a transmission I never got. After five weeks I asked to cancel and he said no problem refunded to credit card. Now he won't refund my money! He now refuses to pay or talk to me. Don't fall for the internet scam. They promise the world take your money and forget you. Worst mistake I've made. Do yourself a favor and run!!! read more

SCAM SCAM / FRAUD ALERT / DO NOT ORDER / PAY FOR ANYTHING T R Transmission 1575 rt. 37w. suite 12 Toms River, N.J. 08755 WRITTEN - NOVEMBER 9, 2019. My parents sought assistance from a friend to locate a transmission for their Ford Explorer. Tom's Transmission appeared to have less expensive rebuilt transmissions. On August 27, 2019, the transmission was ordered. $1250.00 This business requires payment via electronic check. DO NOT SEND THIS SCAM / FRAUD COMPANY ANY MONEY! Immmediately, they endorsed and cashed the check. Weeks went by as I regularly contacted this business, via email, to ensure I have all correspondence documented. I inquired about the date of delivery for the transmission. J.R., LNU, would reply to emails that he was waiting for a part, waiting for a truck to pick up the transmission for delivery, ALL LIES! FRAUDULENT INFORMATION SENT ACCROSS STATES LINES VIA EMAIL THEREFORE, IN VIOLATION OF FEDERAL LAW. "Interstate Commerce." I searched their business web page and finally located their refund policy. Although I now know this "company" is a scam now, it states they have 6 WEEKS to ship the transmission. If your transmission is not received within six weeks, you must write them and request a refund. Then, their site states they have an additional TWO WEEKS before they will mail you a refund. Still contacting the business, I waited the six weeks required per their scam refund policy. I sent a letter requesting a full refund. Two weeks later, I emailed this company to check on the status of the refund. They emailed me that the check had been mailed. They did not mail the check so it could be tracked. A week later an enveople arrived with a check. A hand written / addressed envelope which appeared to be written by child or someone who could not spell / or is illiterate. No company envelope with a business name etc..The check was deposited. It would NOT clear. Insuffient funds. THIS IS IN VIOLATION OF THE STATE OF NEW JERSEY LAWS CONCERNING BAD CHECKS / FRADULENT CHECKS. To date, the refund check will not clear. I will be fling legal action against this company. Both a civil federal proceding and a civil proceeding in the State District Court that has jusridiction concerning this business. If others have been ripped off by this company, I am willing to assist anyone with filing law suits against this company. You must have proper documents that verify your loss. (emails, recorded conversation, written correspondence, returned check etc..) There are statutes of limitations / time requirments to file proceedings. Contact me and I will review your situation. FREE ASSISTANCE / NO CHARGE TO ASSIST. THIS FRAUD NEEDS TO BE STOPPED NOW! read more

Sent me the wrong year transmission, absolutely refused to make it right, so now I'm stuck with a 1200$ paperweight

Paid $1,600.00 for transmission on May 30th 2019 and had every excuse for not being able to ship. Waiting on parts blah, blah, blah ,blah. Then on July 30th 2019 o asked for full refund. Kept telling me refund check was in the mail. Never received anything and I asked for the check to be sent certified mail so I had to sign for it and no response. Got a lawyer involved now and filing a compliant with Ocean county consumer affairs. I'm not going to just let that fraud place keep $1,600.00 for no reason. It's fraud for sure. More reports I see online is that they do this alot. DO NOT BUY FROM THEM!! This is the web address www.tomsrivertransmissions.com read more

Do yourself a favor and stay away from this business. If you check them out you'll find a number of people have been burned. Don't let J.R. (the owner) con you into sending a check in advance for a transmission. They don't take credit cards and there's a reason...........you can dispute a credit card charge if the procuct is defective, with a check you're just out of luck. I made that mistake, paid by check in advance and received a "rebuilt" transmission that never worked. It was basically a piece junk as a mechanic told me and Tom''s River Transmission refused to either replace it or to provide a refund. Find and read their warranty fine print carefully .........they'll hold you to it even if you've never seen it and it's basically good for nothing. Save some money and lot of trouble.............DON'T EVER send this business a check for product to follow unless you're willing to go to New Jersey to file a law suit. That's what you'll need to do, as many, (myself included) have unfortunately learned. read more

Horrible place! Hard lesson for a 18 year old to learn that people aren't honest. Now he's wasted time & money on a transmission that came with broken parts & is junk! read more

Ripoff Plain and simple! did not deliver transmission and the deducted a 25% restocking fee refund check bounced.

We purchased two transmissions with torque converters and a 3 year warranty for $2200.00 on 12/20/18. When purchasing the transmission we spoke on the phone. I was advised 3-5 days to build the transmissions and 3-5 days to ship the transmissions, also a 3 year standard warranty. On 1/5/19 I started emailing for shipping info and was disregarded, he kept stating the his shipper hasn't picked up from him yet. I started to research I have found SEVERAL BBB names/aliese of the same company listed differently all with A and B ratings still but SEVERAL stories and complaints of the same nature, no product, no shipping, no refund received, bounced checks of refunds ect and several postings online back to 2011 referencing the same fraudulent acts of lack to provide materials purchased and failure to send refunds, bounced refund checks and purposely delaying the processes and getting the customers to cancel to charge the 25% restocking fee when the default is by T.R Transmissions, Transmission Specialist Toms River, Toms River Transmissions, SEVERAL BUSINESS ALISES/NAMES USED FOR THE SAME BUSINESS. Simply this company is commiting fraud and taking peoples money, not providing a honest service, not shipping products, purposely delaying orders and charging restocking fees on his website but making promises on the phone to solicit business, 3-5 days to build products and shipping 3-5 days also 3 year warranties on the phone contradicting the website to get out of BBB complains, court proceedings and refunds. Its 2/6/19 still no refund received, yet 2/5/19 he tells the BBB he sent a check out!! FRAUDULENT BUSINESS read more

This business sucks. They rip people off. Doesn't respond after you want a refund. If I could rate zero I would. This business should be shut down. read more