The first car I purchased from this place was great. So naturally when it was time to trade it in I…read morewent right back for my next car. This car has been the complete opposite experience from the first. In over 30 years of driving, this has been absolutely the worst car I've ever driven - and I used to be a mechanic. The suspension is completely out of balance with huge wobbles and the car leans down on the driver side. The passenger rear is super firm, the driver rear is extremely soft. The car doesn't hold straight, bounces all over the place, and has already gone through a set of tires after only a few months of driving. It amazes me a car can be unstable at 55 mph on the interstate and have "nothing wrong with it." I even took measurements showing the passenger rear sits a couple inches higher than the entire rest of the car including the driver rear. Nothing wrong with it? Do what you want, but I'm never going back.

Fantastic experience with Paul lapadula and Marcos they took good care of me. And I did a happy 80…read moreyears of Lucas film and thank you for the traverse and Silverado brochures . Love it at Lucas

I had an fantastic experience with Andrew McMaster and Michael causfield and they took good care of…read moreme we were laughing and joking and looking at the Durango and wrangler and ram 1500 and gladiator. I made an 80 years of Lucas film

I went into the parts department and ordered rain guards for my truck on 7/1/26. the rain guards…read morecame in on 7/3/26 and my appt for the installment was scheduled for today 7/7/26. They texted me this morning around 9am for me give them a call, so to inform me that the adhesive was missing from the box. I don't understand how you don't check the packages the day it comes in to insure all parts are available to perform the job prior to the customers appt. I was very upset, so much so that I canceled the service and requested a full refund after wasting my time. Also, their service department needs training on customer relations because they have not so pleasant attitudes and DO NOT know how to talk to customers. They don't deserve the one star, however I had to give the one in order to leave this review... Get it together Lucas...

Highly recommend buying a car from J & S! We worked with Khader Mustafa and he was fantastic. He…read moremade the car buying process smooth, quick and simple. There was no price haggling and he streamlined the process so we were in and out quickly! Excellent service all around!

Eli was a very great attentive salesman, he was very efficient and the sale was seamless and…read moresmooth, I appreciate the fact that he paid attention to everything I asked for and made sure I was ok. I have already recommended this dealership to several people I know and they are going there. If you are in the market for a car that runs well, a dealership that does not harass you and you want a great transaction head on over to J & S in Mt Holly! Full disclosure I was not paid to give this review, this review was based on my interaction with a great place! tell them Zanisha sent you. Thank you ELI!

Purchased this car august of 2024. within 2 weeks my check engine light and vsc control light were…read moreon. I called and spoke to the kind lady who runs that location and was told that they would take care of it. The invoice for that was around $2,200 for how much was paid to Semraj to fix this problem. I paid $60 out of pocket. I dropped my car off at Semraj and the problem was "fixed". the next day i called Raj about the check engine light and the VSC control light coming on and he told me that because it is an old car that it would take a couple weeks for the work that was done to be registered in the system. I should have known that was bullshit, but this is my first car. i bought a 2006 Toyota Avalon under 95,000 miles to uber eats. the young man who sold me the car at route 38 auto knew what i was buying it for and why i needed it. it was agreed upon that this car would be the best fit. I made a cash offer for $6k and was told no so i did $7k and I can tell you my problem had really just begun. i brought my car back to Semraj about 5 times for this same problem (and some others like a flat tire, oil change, inspection sticker information) and each time received my car back with lights off & was told that it should be fixed right now. Any time i dropped my car off to Semraj it was early in the morning and i wouldn't get it until right before closing. Over the summer time when I tried to ask for the invoice for the work that had been done; I was told that the computer that had originally had all the documents from that time was damaged and I was unable to receive the papers and was told to come back with a lawyer. I've spent money at Semraj, GoodYear, Thielman's(the only reasonable mechanic), Midas, and local mechanics to just be ripped off because at the end of the day I WAS SOLD A LEMON!! I spent $9,005.32 on a car that was clearly not ready to be driven and was too old. The Carfax didn't even say anything was wrong with this car at purchase. Since August of 2024 i have spent over the price purchased of my car just to keep this car afloat. Now with new health conditions arising over these last couple months, I need a vehicle to take me to my doctors appointments and unfortunately November 25th my check engine light started to blink and I don't feel safe trying to go 8 minutes down the road to my doctors. What can be done?

A few years ago, my father rented a van from these great guys and crashed it into a cop car in…read moreVirginia. They were fantastic about the whole situation. Jump forward to today and I still think these guys,Craig especially, are wonderful. I purchased a 2003 Hyundai Sante Fe from them yesterday and he was beyond helpful. Gave me a great price and took care of the small problems I found with the vehicle. I recommend them for any rental or people looking for a great used car.

The search was to provide something less than $300 a month with minimal down ( knowing taxes, tags,…read moreregistration,doc fee) was something above an MSRP trying to match my Daughter's budget. We tried something used, but everything in the price point had more miles than Her trade was presenting that was just fine with 51k miles. We were helping Her build and get at least Apple carplay ! LOL... Not only did we hit the budget number for Her , we were able to reach a little more for a really nice Altima SR with premium edition in the exact color She adored. No games from Jeff and Jimmy. You can call and try to speak to someone that gives you pricing and over the phone information that doesn't required a Dentist extraction on the phone or text. What a received in a 30 second phone call was what we received. We even had to stretch around programs, rebates to make my Daughter very happy Sky Gray Pearl SR. 36 months spot on the phone and in person. After your frustrations, give Jeff a call.

I've purchased many cars over the last 35 years . No one that I know enjoys dealing with car…read moresalespeople, they have proven over time to be less than honorable and in some case flat out full of sh??! I leased a second car for my son at Mount Holly Nissan dealership for no other reason than it's easy to roll over. That's it. Not because this dealership is special or they employ super personnel there or their 24k car is better than Fords 24k car. It was just easier for me, my time is valuable. DO NOT BUY from this dealership if the DETAILS of your signed paperwork matter. This is the second time over two separate leases thaT EITHER at the signing moment /day and time something was not on paper the way it was presented , or that post delivery of the car some issue that is not and SHOULD NOT be your responsibility is now going to cost you the buyer money out of pocket. I would NOT send a friend or member of my family there if details matter to that person. My situation has still not been resolved as of March 15 2026. If they do the right thing , I'll gladly retract this review.

Update: Car fax paperwork was found and now I have proof that they messed with my odometer BEFORE…read morethat car was sold to me. Waiting for Tonya to call me for a solution before I need to reach out for legal assistance.

I had an awesome experience with Michael Simon and he came out of his way to help me and I looked…read moreat the bronco. And the miller Ford staff. Is fantastic shout out to Mike and Brittany and Erica.

They are ALWAYS so accommodating in their service department!! Between Jason, Matt & the entire…read moreteam we've had extremely pleasant experiences over the past 3 years. I would absolutely recommend them. When they tell you they're going to do something, they do. Thank you!

Chris and Charlie are great folks . They work hard to help and go above and beyond to make…read morecustomers happy. BIg dealer variety with little dealer service . BEST Car Dealer I have ever dealt with will definatelty buy frp. them again and would highly recommend them if you are looking for a car or truck that comes at a fair price and no nonsense or bs the bigger dealers have.

Lou was conscientious, respectful, earnest and diligent in the car buying process from the moment I…read morecontacted him after finding a listing for a vehicle of interest on a third-party listing service. He reached out promptly and personally to me after sending a generic inquiry about the availability of this vehicle. Connecting with Lou was easy, which I suspect is a universal experience with his agreeable personality and his steadfast focus on delivering excellent customer service. I was particularly impressed by Lou's honesty and anticipation of my concerns from the moment we first interacted in person. In transporting the vehicle from one dealership location to another, he experienced a flagrant issue with the braking performance. He addressed this promptly before I began my test drive in anticipation that I would perceive this issue, and he guaranteed that all brake rotors and pads would be replaced before leaving the lot at no cost to me. He not only permitted but encouraged an independent test drive with my wife and infant child, allowing me to install my child's car seat into the vehicle so that we could get the true feel of what it would be like as a family driving in the vehicle. When we returned, he was interested in our feedback and allowed us to ask questions without steering us toward a sale. When we had concerns about the vehicle history, he was able to help me and my wife interpret that information. When we entered the sale negotiation, Lou dealt with me fairly. Despite an unfavorable negotiation outcome from my side of the table, the deal was still worth it, and we came to an agreement of sale. Lou fulfilled his guarantee to replace all four brake rotors and pads, and he also fulfilled my request to restore function to a malfunctioning key fob. From the time I arrived to the time I left the lot with the purchased vehicle, which included two separate test drives, Q&A/discussion with Lou, working out financing and other paperwork, and having the vehicle serviced, it took about 5 hours. I was very pleased with the service Lou provided. Lou went beyond his duties to assist me with pairing my mobile phone with the Bluetooth system in the vehicle even after the sale had been finalized. He did this when he was getting ready to depart to take a late lunch at 3:00 PM. The ordeal took 20 minutes, and he never once lost focus on trying to meet my needs even after the sale was made on a trivial task of pairing my phone with the vehicle. I highly recommend speaking with Lou if you're in the market for a used car. Lou might even change your mind about the stereotypical used car salesman stereotype of which many people are skeptical. His sincerity and diligence in providing excellent customer service is noteworthy.

We had an excellent experience at Carshop. A friend of ours knew we were looking to sell our…read morevehicle and he said they'd give us the best price with no hassle so we had to check it out. We showed up on a Saturday before a blizzard and everyone was busy but we ended up working with Dean Miller who was fantastic. He made the process quick and easy and got right to the point. He was honest and didn't waste our time, which we appreciated. If you want to sell your vehicle and get the maximum payout-check out Carshop and ask for Dean!

I knew I was going to pay a few thousand more going here but was ok with that. Pretty hassle free…read more But knowing I was coming you would think they would clean the car. It was a 3 year lease turned in. So I asked them to clean it while we did the paperwork. Nope can't do, but we will give you a free cleaning at a later date, just stop by. WTF? I spent 4 hours today cleaning that car, it was disgusting. Melted candy, french fries, pens, assorted screws, even a dollar bill that was so gross I threw it away. So other than not cleaning the car AT ALL, everything else was fine.

My father, my entire church, my friends, and I have been using Dan Cipollone's garage for years…read morenow, and I will never consider going anywhere else unless he retires one day. Dan and his crew are truly the honest mechanics that you can't find anymore. Besides being excellent mechanics with huge skillsets, they will honestly tell you what is going on with your vehicle, how much/how long it will take, and what you could probably get away with on not fixing to save some money. I've saved so much money and aggravation throughout the years entrusting my vehicles (and ultimately, the safety of my family) to Dan. Additionally, if there's an issue that they're not able to resolve, they've always recommended me to someone with a similar character and skillset to them - someone else just as trustworthy. Bottom line, if you're able to get your vehicle to Cipollone's, do it.

Dan and his team really do a great job and most of all, he never oversells us on car maintenance…read more He only recommends what's really needed. Trustworthy all around.