The staff is very friendly and helpful. Quick turnaround time and excellent pricing. I would…read morerecommend this yard to all my family and friends. Left here knowing I would be back and this will be the only scrap yard I would come to in the future.

It's been a few years since my original review, they still get five stars from me. It's a recycling…read morecenter so it's dirty, it's loud, it's busy, it's confusing, they close early (3:45PM), they aren't open weekends, the location can be difficult to get into or out of (depending on traffic), etc... So why the five star rating? They pay good money for your scrap metal and it's relatively quick and easy. I've been here several times over the years. My wife saves all our aluminum cans (crushed and in large trash bags) and other metal scraps. On my most recent visit I had half a dozen or so large trash bags of crushed aluminum cans and some miscellaneous aluminum pieces that netted me about $30. On my previous trip I had cans and some old gutters which got me $44. Okay, you're not going to get rich on this but it makes a difference. The whole experience is pretty quick and painless as it usually takes me about an hour to load the truck, drive to recycling center, unload, get paid and return home. Not a bad payout for minimal effort. The yard is set back from S. Military Hwy. in Chesapeake just east of the Gilmerton Bridge. After you turn off S. Military into the business you will be mostly driving on dirt so don't head over there after a fresh wash job on your truck. Pull up on the scales and give the attendant your name then head into the yard. Make sure you are wearing a face mask or they won't let you in as they have COVID protocols in place. If you aren't familiar be sure to ask the attendant what to do. The attendant will ask you what type of scrap you have then direct you to the appropriate area where you will have to wait for another employee to assist you. It's all pretty quick and painless. You unload your scrap as directed, fear not as they will help you if you need or desire assistance. After you've unloaded just head to the inside scale area as directed where they will weigh your scrap then direct you into the office where you will show the attendant your ID then receive your cash. From there just get back into your vehicle and exit the yard. It's just that easy. All the employees I've dealt with on my visits have been pleasant and very helpful so you don't have to worry about not knowing what to do when you get there. I think it's great to have this facility available where we can get rid of some scrap and get a few dollars. Thank you Elizabeth River Recycling for making it so easy.

Let me just say this place is my jam!!…read more Basically I reserved a 26" Uhaul truck and auto transport sometime around December for a June 27th pickup date for my move to Florida. (Thats 6 months in advance ok?) Stor Moore was my "preferred" pickup location, because it was literally 0.8 miles from my house! Anyway, I decided to stop into Stor Moore the day before my scheduled pickup just to make sure they had me all set for the next morning. Turns out Uhaul(not Stor Moore) reserved me, but never "scheduled" me which all in short almost means that they gave my truck to the first person who paid up front for it. I called Uhaul customer service just for them to tell me, "sorry we dont have any equipment in the area at all, but we can give you a $50 credit towards your card on file for the inconvenience!! WHAT??? I basically tell her that is bogus, unfair, and flat out incompetent customer service. She then says "well we do have a truck available in Windsor, Va but the auto transport is in Franklin so you'd have to go pick them both up separately. Which means I would be driving my own car, plus the uhaul truck for about 2-3 extra hours. I was literally on the verge of tears. All this planning for our move, just to come down to we dont even have a truck after reserving 6 months in advance. We called a few competitor truck rental companies just to be disappointed again because now we'd be considered "last minute" reservations which is way more expensive (approx $300-$400 more) It was just a frustrating mess!! But Stor Moore to the rescuuuee!! lol The staff at this location was working on my behalf all along, and speaking to higher ups and their go to direct contacts for Uhaul. They called me back to tell me that they'd received the ok to go and pick up both the truck and auto transport for me at no additional charge and that they'd have it for me on time the next day as planned! Not only that, I was comped an extra 200 miles, and given a discount on the overall rental equipment. They took care of us at Stor Moore!! (7307 George Washington Memorial Hwy, Yorktown, Va). Its been a long process planning our big move from VA to FL, but thank God for the amazing and helpful staff at Stor Moore man. They really look out for their customers and I'll NEVER forget it!!!

I picked up a Uhaul rental truck here and the staff could not have been nicer! They had it ready to…read morego when I got there. I had an issue where the price changed from when I first made my reservation and they fixed it for me no problem. This was not the location I originally requested to pick up from but I'm glad I got assigned here anyway! If the rest of my move goes this smoothly I will be so happy. Thank you for the great service!

The receptionist named Jamaica was very nice over the phone both times I spoke to her. I called…read moreThursday for a quote, gave her all the info she needed regarding what I needed removed. It was clear the item was a couch that was specifically a sectional and had recliners. I was quoted a price between 109-129 and the following day "Friday" I booked an appointment for Saturday, time frame 8am-10am . I got an email confirming and text messages which was great. Saturday the day of the appt, no one showed. I waited til 1015am to call and inquire about my appt. This time Hill Will himself talked to me and said something about his tire and that there was another person ahead of me so he will call me when he's on his way. This was a huge inconvenience for me, because I had a full day schedule of things I needed to do. That's why I wanted an early time frame. At the same time the couch needed to be removed because our new couch was coming the next day. So unfortunately I had to wait. 11:00am Hill will calls and asks what my address is. I already gave them all that Info so now I'm annoyed. I tell them the info and wait some more. Around 11;20am Hill will and the crew show up. He apologized about being late, ok fine. I lead him to the couch that I want removed and he tells me this job will be more because of recliners. Now the price has went from between $109-$129 to now $259. I explained that I made it very clear with the receptionist what the couch had so this shouldn't be a surprise. I also explained that the receptionist told me cash payment is preferred because they charge 5% to run a card as payment. So I already went to the ATM and pulled out the original price quoted. At this point I'm very annoyed. Not only am I extremely behind on everything I needed to do that day as well as missed another appt due to this man being an hour late, but now I'm stuck with this couch I need removed by tomorrow to get my new couch because I'm not paying $259 for this fiasco. That amount of money was not my quote. As I was telling them my concerns, while frantically trying to get ready to leave, Hill Will settled on a payment of $159 in order to remove the couch, citing he was late and the receptionist quoted the wrong price. Thank God I had extra cash lying around in my purse in order to make up for the $30 difference. Was the job done...yes. will I call again if I need something removed...no.

Will and his crew were great with my junk removal. I called and the next day he stopped by to give…read moreme a quote, we relocated from the west coast and we were left with a bunch of junk to remove from the previous owners. Mr. Hill was very nice and friendly, the quote was priced very fair, the following day they came in on time as promised and about 1 1/2 later they had a 10x12 shed and a bunch of other junk loaded and out of my house. The entire crew was very friendly and respectful. Thank you to Mr. Hill and his crew for the great job!!!

I thought I found an honest worker, but I was wrong. It cost me $520 cash, more of my time than I…read morewas led to believe & I still had to pay someone else to fix the mowers (this guy was an honest friend). He seemed to figure out what was wrong pretty quickly & said it should be quick repairs (it was almost a month, I think). He said some wrong parts came in & he had to reorder. Then, we had a lot of rain and some flooding. He works from his back yard & said his flooding was bad. Well, at least one of my mowers must have sat in a flooded area because the 2nd man I paid to fix it said the carburetor was all gunked up; It also needed a new air filter. It worked for about 5 minutes after he brought it back & it quit working. The rider lasted for one mowing. Josh said he's a veteran. Well, my 92 yer-old dad is a veteran too & his riding mower didn't get repaired. Josh Miller didn't respond to messages by text, email or phone. It's so sad to give people your trust & then be treated like poop. Very unprofessional too.

Reached out to Miller's garage to see if they could fix my lawn mower. I was able to get a quick…read moreresponse, a solid quote and door-to-door delivery for my mower. Would use them again.

Kevin was on time for our scheduled meet up and quick to respond to my calls. I was impressed with…read morehis caring and professional attitude. He is a fair and honest person.

This guy was great super nice and respectful and offered me more than anyone else that I could find…read more10/10

Briar and his company are reliable and fair Would always…read morechoose them for a move. Showed up on time and nothing ever broken or misplaced.

To start, we chose Offload Moving because it was veteran owned and local.And unanimous 5 star…read moreratings! My wife and I moved from Nags Head NC to Chesapeake--a move of about 60 miles. We moved July 14-15, with an added day of the 16th because they didn't have enough room im their truck on Day 2. From the start the young men, who were very polite, told us they were undermanned. They also told us after day 1 the estimator (who visited our house beforehand) was way off on how much they had to move (this after we left a washer and dryer originally set to be moved). Two of the group also told us they were 'new' on the job. On Day 1 we noticed they were packing rooms as individuals instead of working in teams. On Day 2 the same occurred--one guy would start a room and another would finish. In almost every room something was overlooked and we had to find someone to go back and finish. Day 2 finished at 11 pm in Chesapeake with a hurried unloading and little time to put boxes in the correct rooms. Why? Because only two of the guys (Gavin and 'Washington Commander') bothered to put detailed descriptions on boxes--just a number. Two days after the move our Realtor in Nags Head called to say an entire kitchen cabinet of pots and pans were left behind. The manager called us to express her concerns and showed up at the destination house later. We told her the guys worked hard and 'stuff' happened. When we found out about the pots and and pans, I left On Friday, after we found about the pots and pans, I called their office and left a message to speak to the owner, Briar Baughman to call us back just to talk. We left a polite message saying we wanted to express some concerns. I called again the following Tuesday and was forwarded by the office to Briar's cell phone. No response. My wife called Wednesday and was told she would get a call back. Didn't happen. Same Friday, except instead of a call we received an email telling us they took no responsibility and by the way, 'your window for claims is closed'--something we had not even mentioned. A summary of issues: A two day job turned into 4 days and still things were left behind. The owner nor anyone else refused to call us. On Day 2 the last boxes unloaded were soaked and Gavin said the truck had leaked somewhere. Old books, a family Bible, and other items were soaked and ruined. Cords were not packed with items--we still can't find cords for appliances, printers, stereo equipment. Boxes were not labeled. Or totally mislabeled. Towels were books. Books were electronics. The glass on our laser printer was smashed. Small pieces of items were removed and we can't find them. Items from the same room ended up in boxes mixed with other rooms. Small fragile items were carefully wrapped, then placed at the bottom of a box and crushed or broken. The list goes on. Hell, they even left their company iPad here and haven't come to pick it up even after we called the driver the same night. I rarely rate any company this poorly. Check my reviews. But I have zero desire to talk to the owner now for any reason. Time to move on.

Amazing Service Great Guys! Quick Fast And Left My Spot Spotless Guys Offer Junk Removal, Moving &…read moreHeavy Hauling : freight/furniture or hardware!

Adam is fast, efficient, and thorough. His attention to the details is impressive. Obvious pride in…read morehis work. Very reasonable pricing too.

this company does live up to its name. "EXPRESS JUNK" gets the job done, show on site on time,…read moreworks at a prestigious pace and has a system with their crew members. this company is really a TEAM. if yu need junk removed this these are the people to call. EXPRESS JUNK DOES IT ALL.