I arrived today to pick up a couch I purchased last week. Shelly said there was no one to help me…read morewith it and suggested I come back later. I said I needed to pick it up now. She wordlessly put the hand trucks next to the couch and walked away. She made no effort to wrap/protect the furniture and acted thoroughly annoyed the entire time. There was never any indication I needed to make an appointment for a pickup. Will not be buying anything else from going twice.

Highly recommend Going Twice - great experience start to finish!…read moreMy wife and I walked into Going Twice looking for sofa and loveseat for our living room. The staff greeted us right away, were super friendly, and never hovered - just the perfect balance. They explained that they could order upholstered furniture made by local North Carolina manufacturers in a variety of syles and fabrics. We spent a relaxed hour or so looking at floor models, picking out fabrics, and taking home some swatches. A day later (after measuring twice and holding swatches up to our walls a few times), we placed the order. The pieces were built and delivered on time and looked even better than we imagined - exactly what we wanted. Then, a few days after delivery, we noticed an awful creaking noise every time we sat on the loveseat. We called the store immediately. Initially they told us warranty issues go through the manufacturer, and honestly that's when things got frustrating. The manufacturer was painfully slow (borderline unresponsive) and weeks went by with almost no progress. That's when Susan at Going Twice stepped in and completely turned the situation around. Once we let the store know we were hitting dead-ended with the manufacturer, Susan took ownership. She stayed on top of them, pushed the claim through, and kept us updated the entire time. Yesterday the replacement loveseat arrived - it's gorgeous and (most importantly) 100% creak-free. Thank you, Susan, and the whole Going Twice team, for standing behind what you sell and taking such good care of your customers. You didn't have to go the extra mile, but you did, and we are so grateful. We'll absolutely be back for future furniture needs!

What a cool little joint! How cool is this place? My wife and I saw it on the way to get coffee and…read moredecided to stop in and boy were we surprised! Candles, jewelry, and some pretty spectacular art work. We ended up buying three pieces that I think will look fantastic in our home though we haven't figured out where to put them yet. All were very reasonably priced and ready to hang. The young lady manning the fort was very friendly, personable, and helpful. I love that she allowed us to touch the paintings! You don't get that courtesy at a lot of places. And free stickers! If you're in the Troutman area you should definitely stop by!

Beautiful! I love the art work and the homemade candles…read more Such a friendly family, I can wait until spring.

I needed an outdoor grill and they took the time to show me numerous alternative choices. I went…read morewith the Bramah Bull grill and the set up, delivery and onsite service was first rate - great group I highly recommend them.

I can't say enough good things about Fun Outdoor Living in Cornelius! Anthony, Gage, Zane, and…read moreCaroline were absolutely fantastic. I was in a tight spot needing new appliances, and they truly stepped up. From the moment I walked in, they treated me like a priority. Andrew got everything ordered that very night, and within a week, my appliances were on their way. Another week later, everything was installed perfectly. They even saved the day by providing me some extra accessories right out of their showroom when my contractors left me hanging. Truly a top-notch team that goes the extra mile. Five stars all the way!

Excellent prices and great friendly service. If you find a product elsewhere and if it is an item…read morehe can order, chances are the price will be lower.

Love this place…read more First time I got some furniture from this place was probably back in 1977 or 1978 when my ex-wife moved into out new home. At the time, everyone was recommending this location because of the value and after much shopping and price comparing, ordered a bed room suite from them. Lasted forever Looking for desk and gave them a shot. More than helpful but they were also at the time frame dictated by the supplier. Very helpful and cooperative and some of our neighbors who have recenbly moved her have found them as well and love them. Unfortunately they were not able to meet my immediate need but very helpful. Current owner indicated that we have probably previously dealt with his parents if it was back in the 1970's . I think I still have part of that bedroom suite.

I was referred to Tim @ WFV Designs, 186 N. Broad Street, Mooresville, NC, 704-231-0419, to have 3…read moreantique tables restored from the late 1800's. Tim is fabulous, and my tables are gorgeous!! I highly recommend his work and if you have anything you want restored, this is definitely the place to go! Tim also has a shop with the most beautifully restored furniture you have ever seen - this store is magical and is the perfect place to find that special gift with Christmas coming up soon! Don't forget birthday presents too!!! They are having an open house on Saturday, November 11, 2023, starting at 10 AM with food & beverages. PLEASE make time to stop in and see all the beautiful items they have. They also restock their store every week with new finds! When you walk in their store - you will definitely say WOW!!!!! Hoping to see you at the Open House!!!! Jean Clark

If this store isn't full of the friendliest people on earth, I don't know what to say…read more It's farmhouse-not exactly our esthetic but we popped in and found a super bubbly and friendly salesperson who walked us through the store and talked about their design services. She introduced us to the furniture designers/creators and we got to see some live work in progress-they were also friendly and awesome! I have a small custom project and this will be my first place to discuss it once I've firmed it up a bit more. What a refreshing experience!!

I love Ace. I love the store size because I abhor walking around big box stores. The employees at…read moreAce can always answer my questions and help me find what I need, or if they don't know, they find someone who can. They always have a great selection of what I need. I think their prices are great and worth it to be able to get in and out quickly. This is one of my favorite Ace locations.

Ace is the place something, something else... gotta love Ace, especially the larger ruraller Aces…read morethat have useful stuff and other stuff just about everywhere including a popcorn machine, whole aisles full of fasteners, plumbing bits, electrical supplies and the tools required to properly install them. Paints, stains, brushes, rollers, drop cloths... Shovels, rakes, garden tools, hoses and things that go on the ends of hoses. Lawn and garden seasonals like plants, soil amendments and furnishings are mostly outside. ...and when you finish doing the things that needed done they got a slew cleaning stuff up stuff too. Like most Aces, it's a little tight on floor space and sometimes it gets a little spendy here but the selection, convenience, and services should balance it out over time. The help here is friendly and professionally polite, they seem knowledgeable and helpful navigating the store and make you wanna come back. Yea Hardware! and doing stuff!

Top quality furniture is sold here! I have visited this place a couple times browsing for furniture…read morefor a new home, and the staff, especially Scott, always great you with a warm smile and a friendly hello. They have some truly amazing pieces of furniture here, and can custom build or upholster just about anything you can think of. My wife and I ended up purchasing some beautiful dining room chairs at a great price, and are now using Cowbridge to look for other pieces for our house as well. Just fyi, this place will ruin you for any other furniture store; you'll never be able to go back to any of the chains without comparing them to Cowbridge and their level of craftsmanship and quality. I just wish my bank account would allow me to get all my furniture here!

Incredible customer service!! Unbelievable quality! I like to say my home is sponsored by Cowbridge…read moreFurniture because nearly every piece is from here! They can custom build, find what you're looking for, reupholster, and so much more!! I was even able to get my patio set from them. The owners are some of the kindest, most down to earth people who go above and beyond for everyone. You've got to check them out!!

We didn't make a purchase on our visit, we just came in to browse and the lady working was so…read morefriendly and helpful to us! She went above and beyond to explain lots of different options to us and show us things that weren't in the store that we'd have the option to order. They have a great selection on the floor room, but even more of a selection of items that can be ordered for you. We'll definitely be keeping them in mind when we're ready to make our decision.

Make sure when you enter this establishment that you don't need to use the bathroom because the…read moreowner said when I requested to use the restroom that they were not for the public use. Isn't the public the way he makes his money? I came in his establishment because I am in the market for several rooms of furniture. I am going to purchase several rooms of furniture but it will not be from his store unfortunately.