I had a physical appointment on 9 Feb with Claire Hunt. She asked how I was doing and I told her I…read morehad a respiratory issue occurring BUT that is not why I am here. I am here for a physical. I was still charged a $35 copay and I stated they are wrong because I stated I was only there for a physical. After speaking with the office manager all she could say was that Claire Hunt had said she treated me for a respiratory issue. What a bunch of crap. This practice used to be good when Dr Joynes was still practicing. I will be switching to Riverside docs. What a fecal matter show Hampton Family Practice has become

I seen the same doctor from around 96/97 until this year .I liked him so much that I referred my…read morehusband( ex/ deceased) and I had him see my newborn son who saw him until his insurance changed around 14. Now with this new program, they're doing guess it's some VIP program which would cost me more money to see the same doctor really irritating me. I'm leaving the practice. I guess it just goes to show money means more than a patient! And what is the icing on the cake? I'm having trouble getting my records sent to my new doctor. I'm gonna have to go up there again and request them because I need to see a doctor.

Dr. Sarah Younger has been my primary care physician for 15 years. She is outstanding. She is…read morecaring, emphatic and very knowledgeable. My only complaint is that she is only available on Tuesdays and Thursdays.

Dr. Younger is a good as it gets...I've been going to her for about 12 years. I recently went in…read morewith neck and arm pain. She got me lined up with a specialist, and ordered an MRI. Needless to say, I had a c-spine repair and it is liberating to not be in pain any longer. I credit her attention to detail, a fierce, but measured determination to address my concerns, answer my questions and I trust her to keep her thumb on my health. She always advocates other remedies, and does not carry around a prescription pad. I am so grateful...

Five years after my father passed away, Tidewater apparently determined he had been overcharged for…read moresomething (or was compelled by some legal action) and mailed him a $119.33 check, which came to me -- being his only son and heir. Since a Power of Atty expires after death, mine had expired. I called them back, explained and asked if the name on the check could be changed to my name. The reply was a curt "We've already written the check. We're done."

My wife sees her neurologist. He is great. Wonderful. The best. But.. because the front desk staff…read moreis so completely incompotent and rude, you will HATE every experience you have here. They have cancelled appointment and not informed us at least a half dozen times now. The most recent time, my wife actually checked in and waited in the waiting room for an hour before they told her. WTF!? And it would be one thing if it was just honest mistakes and they at least faked feeling bad about it. But they are the bitchiest, most rude reception staff I have ever seen. They act like you are inconveniencing them anytime you talk to them, and HOW DARE YOU expect them to be able to make appointments and inform you of them need to change. Seriously, they are THE WORST. This place gets 1 star. Dr. Signh is the best, 5 stars for him. But the front desk staff aren't qualified to be Walmart greeters.

I recently made an appointment for Primary Care and well taken care of, I had a lot of ongoing…read moreproblems and concerns as health anxiety has been off the charts for me but I felt at ease as my NP listened to everything I had to say. She was very concerned for me and sent referrals immediately that same day and gotten my referrals call me a few hours after! She answered and listened to all my questions and the issues going on in my thoughts and body and took the steps to guide me to a better path. Really nice team as I talked to others during check out and got my blood drawn same day too.

I have had the good fortune to have had many years of receiving excellent care from Dr.Todd…read moreWeisman and various staff at Old Hampton Family Practice on Eaton Street. I find that the doctor and staff truly care about my concerns and solving my problems. I am hoping for many more years of the same.

This morning, I tried to make an appointment for my niece at this office and was told they are not…read moreaccepting new patients. When I pointed out that I found them in the Anthem directory listed as an office accepting new patients, I was told Anthem must not be updating its directory. I was then told to contact the office on 25th Street in Newport News because they not only are taking new patients, but they also accept my niece's Medicaid insurance. When I asked why that office is the only one in the Riverside System that accepts Medicaid, the receptionist, who seemed to hold biased views (based on the tone in her voice), simply replied, "I don't know." She knew, and I decided to leave it at that. My personal doctor left the Riverside System last year, and now I understand why. I will be booking an appointment for my niece with him after submitting this review. Shame on you, Riverside. If your office in the Black neighborhood can accept Medicaid, then all of your offices should.

I called here to find a pcp bc they advertise on tv. I called and the receptionist was rude with a…read moreserious attitude which was first red flag but I called back and spoke w the billing dept and the women was super nice so I said let me give them a chance. they canceled my appointment the night before at 7pm when my appointment was for 8:30am next morning! They never contacted me to reschedule or followed up on the appointment they cancelled. The receptionist alone was enough to turn me off then they cancelled with no follow up to reschedule so clearly they do not care about new patients ... the search continues for a pcp and you wonder why age group 25-35 doesn't have a pcp commercial was great way to get new patients but they don't care to keep or see patients I was also told they don't bill for well causing you have to be seen first by provider then go back for a well/prev visit . It was not a good experience just trying to even schedule a first a visit

I have been going to Dr. Hyman for twenty or so years, and every time I go, I feel lucky that he is…read moremy doctor, and I say a little prayer that he won't retire any time soon. Through the years, I have seen different specialists, and I always come away thinking, "I should have just gone to Dr. Hyman.". He is knowledgeable about all the new treatments and clearly a very smart guy. He is also understanding but is a straight shooter. I love that in a doctor. Through the years too, I have been impressed with how well he manages his office. I rarely have to wait to be seen, and I can always get an appointment. When my daughter was transitioning from a pediatrician, he was no longer taking new patients, but he agreed to take her. She too loves him and comes from NOvA where she lives if she can for appointments.

I have been visiting this practice for years. There have been many changes, including an entirely…read morenew building and many new faces at the front desk. I really like Dr. Debra Boyer. She is thorough, compassionate, and knowledgeable. She is always professional and I never wait long to see her. I've. Also recommended many friends and family to Dr. Shonda Johnson who is outstanding as well. 5 STARS! Wonderful complement of medical staff, assessable parking, on-site lab facility, and reasonable wait time.

I have been going here since my PCP transferred from another location. The staff is always friendly…read moreand welcoming. Today u witnessed one of the nurses showing an enormous amount of empathy towards an elderly patient that literally made my eyes tear up. My doctor actually listens to me and pays attention to concerns I have about preventative health care.

Earlier in the month, I had my annual physical exam at OPFP. I've been a patient since 2021 and…read moreeach appointment has went off without any issues. Under Dr. Robeson's care, I've always been taken care of. Let's see how this visit turned out. I was able to check in 30 minutes early since I made to drive from Norfolk. Once I was called up, they were able to weight me in (lost 9 pounds since my last visit), give a urine sample (results were good) and have my blood pressure taken (lower than my last visit). Overall, the blood results were good. Dr. Robeson, my primary care, suggested for me to start taking Mounjaro which'll help with weight loss for diabetics (me included). Of course, I'll have to incorporate exercising and changes to eating meals since it'll make myself full fast with increasing doses. So I'll have to see how the process is going this coming November for an appointment. So far, I feel fine using the product. We shall see what happens going forward. Just like that, another great appointment here. They will continue to have me as a patient. Till next time :)

They have amazing care givers! Dr. Roberson is our primary care Doctor. He is absolutely…read morewonderful!! Their Doctors are wonderful! They deliver a high lever of expertise to my Wife and Me! Keep of the great care. We highly recommend Oyster Point Family Practice to everyone!!

First I want to start with the bad and end on the good... perspective I am a 27 year old female…read more I was referred to this office via my pcp, I was already nervous as this was more of an emergent visit for me. Upon setting up the appointment and the confirmation call the staff told me to arrive 15 minutes early, as most new patients are asked to at drs. I arrived exactly 15 minutes early as most drs. Are asking that due to covid restrictions. Upon entering the receptionist said " name?, you know your early and you can't be early right" with the worst discussed look and tone. I replied with oh I thought I was on time I was told my appointment was x time and to arrive 15 minutes early. To this she replied " no that's not how this works".. I took my paperwork and sat down, filled it out, returned it and sat back down.. as I pondered my thoughts I decided to ask if I upset her by arriving "early" as I felt her issue was directly related to me.. to this she made it known that it was extremely frustrating and now I will have to wait an additional time period... I already had anxiety going into this appointment but that just hit me.. I had to hold back tears in my eyes from the humiliation I just endured from her In front of the staff and other patients. The office is very busy and covid is a hard time but she made my already nervous, anxiety ridden feels take a turn for the worse. If you go to the office please avoid the dark haired, glasses younger female receptionist. Because of this I looked up the reviews when I left and read others had similar experiences. My anxiety now sky rocketed. For 2 days before my appointment I kept wondering if I should cancel and ask for a different office because typically one bad apple will poison them all in an office setting. I give the office side 0 stars because of this. ** special note the scheduler for the procedures was extremely nice and kind and did her best to fit me in right away. I also felt the PA I had my appointment with was very knowledgeable, kind, and listened to everything I had to say** Now for the procedure side: I arrived day of and was beyond a nervous mess. The receptionist was so nice and inviting. After waiting my turn the nurse brought me back, talked me through everything, I was so nervous my body was visibly shaking.. the staff took note and was so kind! They all reassured me, told me everything that was going to happen and did their best to calm me before continuing, before I knew it, it was done! Dr. Corbetts team is amazing! I had immediate relief from symptoms I was experiencing before my visit. Not only is she an amazing Dr. who is proficient and experienced, she is kind and professional and so is her team. I had to go back for a second procedure a few days later and what a difference! I had no stress, no anxiety and knew I was in good hands!! I give her side of the office 5 stars!

Poor communication. Prior to my procedure, I called the office to explain that I was traveling…read morecross-country and needed guidance on managing my prep schedule while flying. I was denied the opportunity to speak with a nurse or medical professional. Instead, the front desk placed me on hold three times to relay messages, giving me flawed timing instructions that led to an ineffective prep. There was no evidence that a provider ever reviewed my chart or that I called to ask about alternate instructions. Patient safety and procedure preparation require direct access to clinical staff--not telephone relay through front-desk staff. I strongly advise management to review office protocols for pre-procedure patient calls. For my own edification, I'm glad I asked to speak with the office manager because she confirmed that I actually called, in fact, she was in the loop with relaying the inadequate messages.