I showed up here right around opening time. Which was kind of amazing. If I had been a few minutes…read moreearlier I probably would have been back out on the road. I waited a few minutes outside because I wasn't sure if they were really open and I waited back until I saw a brave soul go to approach the door and it opened. That was my cue to make it through the door. I made my way back to the furniture section to look over items and then right over to the electronics. There wasn't much to see here. You would have thought with the amount of vehicles in the parking lot meant that there were rare antiques in the store. The store itself isn't all that big. It is definitely on the smaller side.

Goodwill along the Hazleton Airport Beltway has never looked so good! The thrift store looks great…read moresince your expansion, and it only goes to show how more space entices more shoppers. Keep up the terrific bundle of book bargains. Households arranged by color is outstanding for seeking out, for example, al lime green dessert plate or orange wicker blaslet. The clothing deals are delightful. I love the grilling accessories bargains. Where I get tripped up is the new enter, exit, and donation directions. Confusing to me. Maybe I would understand it better in a written notice on a laminated paper near your entrance. I saw other drivers showing hesitation/uncertainty about egress.

Very large selection of shoes, sneakers, boots, slippers, you name it ...this footwear store…read moreCarrie's it, if not all...most of it! Lots of space to shop around and the prices are unbeatable. Unless you ask specifically for assistance or for help finding what you are looking for the staff stays busy organizing displays and keeping the store looking tidy. They let you look around and shop in peace, no pushy sales techniques like when you go to the Big Brand Name Mall Stores. If you need help, there is someone always around to ask for it and they gladly assist if needed and asked. They have a great rewards/ loyalty program. They take unused/unworn items purchased at any of their store for a 30 day return with receipt for full refund. I've purchased footwear from this specific location on multiple occasions and I like how I can go in, look around and shop without being bothered or asked 10 times if I need help finding anything. Places like that make me want to leave instead of stay to look around more. The other reviewer of this store on Yelp! sounds like they needed or was looking for special attention while shopping. If you need help, just ask. Keep the low prices without the aggressive approach / pushy techniques and you'll have me as a customer for years to come!

I went to the Shoe Dept Eñcore store in the Laurel Mall in Hazleton PA on Sunday April 30th. There…read morewere 2 other customers in the store besides me. I was in store about 30 minutes, comparing, looking for sizes etc. On my way out hi noticed 5 young girls at the counter chatting amongst themselves, paying no attention to the customers whatsoever. I wasn't greeted, smiled at, nothing. On my way out I asked to speak to a manager. The one young girl came to me as I asked her to step away from checkout desk for privacy. I asked her, why is it that there are 2 customers in the store, myself for about 30 minutes and I was never approached to ask if I needed assistance finding anything etc? She looked at me with no apologies and asked if I need help now, very curtly. I said no, I made my purchase but it would've been nice to have to have some help, even offered. I said maybe if the 5 girls standing around chatting had given assistance, they may have more customers. She just looked at me as I can tell she didn't care in the least and I left. Arriving home I noticed a number on my receipt for any comments etc. I called the number, got a very nice older woman who I explained everything to and expressed my dissapointment. She agreed and said customer service should be #1 and that was unacceptable. She said she would forward an email to the district manager and I would be getting a call. She apologized and asked that I please continue to shop with the Shoe Dept in the future. I received a phone call the next day by the District manager regarding the email she received from corporate office whom I talked to. He was extremely rude, curt, talked over me and basically sounded like I was wasting his time. He said they are a self serve store, those girls are not paid to assist customers, they are paid 7.25 an hour and their duties was to keep store in order not to assist customers. He went on to say it was the decision of the company to go with the lower prices vs customer service. I told him that that was the worst response I've ever heard to explain to a customer. I stated without customers he would not have a job etc. I voiced my disgust, stated I would rather pay a few extra dollars than to deal with him or his company. He said fine and hung up. I was livid at this point. I worked in Customer Service for 35 years and I have been trained in Customer service by the best fortune 500 companies out there. I was taught customer service was #1 priority for any successful company. I called the number back that I first called on the receipt and got the first very nice lady who agreed, without customers there is no success. I told her how rude this District manager was and the excuse he gave me and she was appalled. She apologized profusely and is going over this guy's head and is forwarding an email to the top about his rudeness and explanation on how the company chose prices over customers etc. I'm waiting to hear from the higher manager as I stated, I will not speak to this so called District manager again. Next time you need footwear, go somewhere where they care about their customers, not just your money. Thank you Store#568

Seems to be one of the main stores in this mall, which isn't saying much. And as always, with every…read moreH&M location it is dominated by a women's section with the men's and kids' sections an afterthought. Before hitting up another store for shorts, I came here first. When did H&M become a monochromatic replacement for Forever 21? Like everything in the store is what you would have found at F21. I like at least a little variety of color when I buy something to wear. I browsed what I could. Looked at what they are calling vintage now and made a quick exit.

Sometimes I find just what I was looking for. It's worth a quick shopping trip. The clerks are…read morecourteous

There's plenty of parking and the store is HUGE! If you can't find something here - you ain't…read morelooking hard enough. There is a lot of selections to satisfy anyone. The service was very good. I asked a few employees where something was and they all were professional. And you can't beat the prices. Truly. I saved $25 on the $160 candy bill. I really like this Ollies. The cashiers were also very professional and helpful.

When er went to Ollie's to buy a mattress they gave us a box springs instead.But we paid the price…read morefor a full size mattress for our bed.On the papers it also said mattress.They were told so what do I do.I am going to keep it or bring it back The only thing is I cannot find my receipt for the box springs.But I did pay for a mattress instead of a box springs.

I'm not sure this place is going to make it. Seems to have a heavy focus on clothing, etc.read more

Nicki was wonderful with keeping us up to date with our furniture delivery. Her customer service…read morewas amazing. She's kind and extremely friendly and helpful. A great asset to the store. Thank you for all your help Nicki!

Excellent as I've said! We need good stores! Traveling to Allentown takes 45-1 hour and up til now…read morewas my closes Marshall's. I would have loved Ross (seems cheaper) PS I know that they are all owned by same company but there is a difference between Marshall's-Ross and TJ Maxx.

I go everyday! There's always something new and the prices are soooo good! They have the best…read morecashiers who are friendly and helpful and so sweet! Their returns are fast and easy, specially since this old girl buys the wrong size at times! And let me tell you if you really like something you better get it cause it won't be there the next day. So if you do and get it home and change your mind you can always return it! We needed this store! No more driving to Allentown!

This location was an older style store, in a mall that removes me of stepping back into the 1990…read moreand early 2000. Friendly, helpful staff. Two key interesting facts on this location1. parking garage, 2. The layout is flipped from there other general locations were clothing and shoes are on the first floor, and candy home goods etc on 2nd. Great sales and selection

They had everything I needed and MORE, but the employees at the registers were not opening their…read moreregisters, even though the store was open for 35 minutes and some employees were a little rude. Other than that I like this store. So if you go wich I recommend just wait until about an hour and hour and a half after they open to go.