The thieves are due in court soon. 3 years now this title company has been withholding our funds…read morefrom the sale of our home, in which they gave to a fishy scam email. Our home sold for $810,000 and is now worth $1,700,000.00 looking forward to this future payout.

I have to say, they don't make it easy to talk to anyone. If you can get through the jumbled…read morerecordings to the correct person, that person does not answer, and then it offers to let you dial in someone's full first and last name to speak to someone else. No voicemail, operator, dial '0', just dead ends. I called a variety of numbers, and only got a switchboard operator at their administrative office, could never reach anyone at the branches. Truly, not a good way to get business.

Steve and his team at Chicago Title handled our real estate transaction immaculately. It was a…read morenuanced and unusual situation - an off-market sale involving a co-owner buyout and a new owner being added - and speaking as someone who appreciates a good spreadsheet, I have nothing but admiration for the way Steve put the escrow accounts together so that everything flowed seamlessly. Highly recommend.

They 'forgot' to deliver our city and title fees when we closed escrow. When we reached out to get…read morethis fixed, they gave us the runaround for nearly 4 months while we were delinquent on the payment (and a looming threat of a lien on the house). We worked specifically with Cristina and while initially responsive, we started getting a lot of "we asked our Accounting team" with no sense of urgency. We've been extremely patient with them, followed up with them once a week (to which we just got the response "I've forwarded this to the Accounting team"). She then gave us the name and number to their Accounting department (after, literally, 4 months) to work with them directly. They've stated that they accept full ownership of the mistake and have dragged their feet to fix it. This has been a total nightmare for us and I wouldn't wish this on anyone else. It sounds like the office has made similar mistakes across the board. Do yourself a favor and find literally anyone else.

We just closed on a home and had excellent customer service and communication from Kathy and the…read morerest of the team. I felt that they were truly looking out for me as a buyer; Kathy even spent extra time figuring out a discrepancy in the closing cost figures. Like another reviewer said, I can't believe anyone would have anything negative to say.

I'm astonished that anyone would have anything negative about this company. As a home owner and…read moreinvestor who has bought property and refinanced numerous times over the years, Placer Title Company has been the BEST experience yet. My last experience was with a loan agent that was a nightmare and I ended up changing loan agents but Placer was with me through it all and diminished the stress of the loan process with professionalism, efficiency, communication to all parties in a "seamless transaction from start to finish" as someone else said. My refinance had a subordination loan and I got helpful details that helped the process my loan agent did not provide. I got title company quotes from multiple companies. Placer actually came in the cheapest and recommended from the Nextdoor App otherwise I wouldn't have known they existed. Other companies checked were American Title, 1st American Title, Fidelity Title and Chicago Title. Placer Title Company stayed true to their estimated quote as well. Some other title companies may be good too but I felt heard and cared for in what ended up being a grueling process of numerous months of a loan agent dropping the ball. I got pro-active support and would HIGHLY RECOMMEND Stacy Fowler and her team at Placer Title Company in Walnut Creek, CA. Years of experience really shows along with great personal style, professionalism, efficiency and pro-active communication.

Though North American covered their main tasks as expected, 2 months ago we closed a house with…read morethem as the title company and there were several parts of the closing document signing process that were wanting. First, we were left waiting 30 minutes with our mortgage broker while the office chatted with an office mate. We wouldn't have noticed, but my broker was expecting to begin and when he walked by our rep's office he found her joking with another staff member. He mentioned again that we were waiting and the rep arrived quickly after that. Their prices are relatively high ($175 for a notary? $50 Document Prep Fee? $45 Courier/Settlement Agent? All on top of a $1000+ closing fee?!?), but they're the only title company left in Benicia (Vallejo is down to one also). They could not consistently provide estimations of their costs though called repeatedly by my agent, broker, and myself with different results each time. Eventually we got someone who had our file and gave a price very close to the actual costs, but it was very late in the process. The rep misstated some of the documents as she summarized them and my broker had to point the differences out each time. Our broker had to correct a few figures the rep had incorrectly included. In the end they did what a title company is for and they answered the phone when called, they tried to do well by us and if not for their higher than usual fees we would have found them acceptable. As is, you have few options in Benicia and North American Title is not too bad, just keep an eye on the figures and read the docs yourself, you'll be fine.

If this is our "ONLY" choice, it's worth a drive. They acted like they were doing me a great favor…read moreby handling my escrow. I can only assume they don't have to do a good job because they are the only office.

David really helped my wife and I buy our first home. He understood what we were looking for, gave…read moreus viable options, and didn't waste our time trying to sell us on anything we didn't want. Even after closing, he would check in with us and make sure everything was good. Overall great experience from the staff at Keller-Williams.

David was our buyers agent when we purchased our first home. He was able to promptly, and seemingly…read moreat the craziest times of day able to reply, answer our questions, and get us going where we needed to be. With his help we were able to position ourselves really well and were able to purchase quickly for the exact thing we needed. If there's one thing I can say is that he went above and beyond throughout the whole process, is unbelievably friendly, and I couldn't have imagined going through this process without him.

Chris helped us sell our current home AND purchase our new home, and we could not have asked for a…read morebetter experience! Every step of the way, Chris was professional, patient and responsive. He guided us through issues and encouraged us when the process seemed daunting. He offered great advice and advocated for us, always keeping our best interest his priority. He is a great source for trustworthy referrals for inspectors trade contractors, lenders, home stagers, etc. What really stood out to us was his flexibility and that he took care of us like family. We are a busy household of five, and he made himself available for questions and appointments around our crazy schedules. We know he worked and hustled for us behind the scenes when we could not be present. We definitely would work with Chris Luna again and have already referred him to family, friends and coworkers!

Chris checks all of the boxes when it comes to your home buying needs…read more Our closing process took 3 weeks. Given the tight window, aligning all of your pieces to successfully close felt like a logistical nightmare. I leaned heavily on Chris and his network during that time and it would have been impossible without him. Chris is charismatic, hard-working, professional, and he does not let the little details slip through the cracks. I would highly recommend him to anyone looking to buy a home.

Max was great to work with on our 1031 exchange. He was very responsive and communicate throughout…read morethe process. I am an agent and he helped with my personal deal.

Excellent service from start to finish. I just completed an…read moreexchange that had some bumps in the road and they helped me through. They have done the same for my clients in the past (I'm a Realtor) and I assume they will continue to do so in the future. They know the exchange process thoroughly and will help you too; you can't get better service anywhere.

Vincent Rossi & his team did an amazing job helping me understand the process of selling my home…read more Guiding & advising me on every step. Always making sure I understood all the options so I can make the best decsions for me. Vincent provided great contractors that provided reasonably low estimates to prepare my home for the market. He managed all the work being done on my home. Answered every concern & question I had. Always making sure I was aware of the timeline of things. He also handled things while I was traveling out of the country and kept me informed. We sold my home above asking price, in the timeline he had laid out. Vincent had patience to help me understand all the documents I had to read thru and sign. I am so grateful to Vincent & team who helped me on my path to retirement.

vince -- such a good realtor. He's dropped everything he's doing just to respond via text about a…read moreproperty I was texting him about @ 9pm. This is the guy you want looking out for you in the market!! Wouldn't hesitate to book an appt. with this team who makes you feel like your time and desires are more important than their own.