I normally don't write reviews, but I feel it's important to share my experience in hopes that this…read morecompany improves how they treat potential tenants--especially those using housing assistance programs. From the start, my interactions with Lisa at J. Johnson Property Management were disappointing and discouraging. I came in multiple times showing genuine interest in finding a home through their company, but each visit felt like I was being dismissed or overlooked. I provided all the documents requested, including proof of income and my Section 8 housing voucher, but every time I met one requirement, another one was added. At first, I was told my proof of income was acceptable. Then I was told I needed three months of consecutive income, even though my Section 8 voucher itself qualifies as a reliable source of rent payment. It seemed like no matter what I provided, there was always another reason to delay or deny assistance. Despite having my deposit ready and being a serious, qualified applicant, I was never given a fair chance. Lisa was often short with me, unhelpful, and made me feel like I was bothering her by simply following up. I went to the office multiple times and showed real interest in available units, but I was told those units were suddenly unavailable or that my paperwork "wasn't enough." I left feeling that I was not treated professionally or fairly, and possibly even discriminated against--whether because of my Section 8 status, my credit, or something else, I can't say for sure. But I know I met all reasonable requirements and showed responsibility and initiative. This experience was extremely disappointing and made me feel like my situation and efforts didn't matter. I hope this company takes the time to review how they handle applicants, especially those participating in government housing programs, because everyone deserves equal respect and opportunity when seeking housing.

JJPM has exceeded our expectations. We were reluctant to enlist a property management company…read more Looking back, we should have done it immediately . Their process is smooth and efficient , even for those who are new to the industry. We were connected to Dora Valencia as our property manager. She is a POWERHOUSE! She is professional , warm and get's it ALL done . Dora truly is a force and I look forward to seeing where her career takes her. JJPM has these great extras as well. They send emails to alert us in current law changes, update their systems to stay up to date with the market and provide a personal customer experience that is VERY REFRESHING. They will be managing all of our current and future properties. Thank you Team JJPM!

Jon and the team at GreenGate have been managing my property for over 5 years now and I couldn't…read moreimagine a better experience. The entire team has always been very helpful, easy to reach, and have made finding new tenants stress free . I am very grateful and thankful to have had them take care of me for as long as they have! Would highly recommend to anybody

Stacey at GreenGate has been handling one of my rentals in Tracy for some time now…read more The service is A+ because she clearly knows what she is doing. I am particularly impressed by how she has dealt with not only the routine issues, but some difficult and sensitive tenant matters that have arisen. Highly recommended.

Renaissance Property Management has managed my 3 properties in Tracy and Stockton. John and Jessie…read moredid a great job in managing my properties and ensuring all issues got addressed promptly. Jessie got the contractors to help get the repair done properly. She gave me peace of mind so that I can focus on my regular daily jobs and not worry about my rental properties and the tenants. I was pleased to work with Jessie and John.

this property managment started ok when we moved in 2021. The fees that kept adding on to our rent,…read morewere not worth it. We never received one air filter. We actually just bought our own. But still had to pay the monthly fee for the benefit package of $51 dollars. and then added monthly pet rent. the rent was raised $100 each year. besides that the last year we were there It was nearly impossible to get a response back within a few days. It seems they have three people running the place and they're all on separate pages. Our move out process was horrendous. I could never get a hold of anybody through a phone call. We did not have use of our master bedroom or bathroom for over month because of construction for a leak we had to sleep in the family room with a two-year-old and also being pregnant. No compensation or offer of anything. said we can sleep in there it was fine. but with cement floors and workers dust all over things it was not safe for us or livable. so we broke the lease a month early of our year ending and was charged $700 or else we would be sent to collection agency and on our rental history if we did not. even after doing a walkthrough with the manager he said all was good pointed out what would need to be fixed. as stated in there move out instructions we got the house, professionally cleaned, carpets, professionally cleaned, and landscaping, professionally done. After paying all of that out of my own pocket, they still took $1,900 of my security deposit. and they replaced the carpets which they said they would let me know if they were or not and they never did, so i wasted my money getting them cleaned. they charged me for things that were already "damaged" before we moved in but because it was not written on move in paperwork we got charged. and alot of these issues were normal wear and tear after 4/5 years of living. so i advise anyone who is going to rent from this property management company to video tape everything at move in, document everything you see. they will nickel and dime you to get anything they can out of you. I disputed the charges and they only gave me the $10 back for a toy that was left at the home they were charging to remove a small toy my child left on a shelf. they also made us remove a lawn mower at move out that was left behind from previous tenants, that was even stated in the lease contract, and shown to them, but if we did not pay to get it removed they said they would charge us. please be aware of this company if you are a renter! its completely unfair how they did this to us tue last few months and reaching a human was impossible via phone, and emails took 3-5 days to get a response back with the move out process. i still never received a phone call back the last month when i would call to ask a question. i would get an email response back from three different people on completing different pages. horrible experience and we treated that home like our own.

Karen Jordan and the whole crew at HBR Rentals have been amazing. Our family had been given 3…read morethree weeks to relocate from the East Coast so we weren't able to make a trip out ahead of time to search for homes. Lucky for us the second place we made an appointment to see was managed by Karen Jordan and HBR Rentals. They helped us navigate the rental market and how things work in California. We were able to find a great place to live within our budget. Even after move in, Karen has been very helpful with all the questions that we still have. I highly recommend Karen Jordan and her team.

0% confidence with HBR Rentals in Tracy California! If we could rate them with a 0% percent rate of…read moreservice we'd surely rate them at-1,000,000,000% worse than other property management. But we know better now. Poor management personnel, owners of the property management company, worst q management company in Tracy California, value of the property management company is 0! Nickel and dime operations and not to mention the management monthly fees, extra fees for periodic site inspections etc. HBR Rentals always sided with the tenants never with the owners!

I've been working with Best Property for almost 10yrs with multiple properties. Brendan is my…read moreproperty mgr. I am impressed with his customer services and professionalism: - He is reachable, responsive and knowledgeable - In tenant claims/issues, he is the 1st responder and the mediator for best solutions - He does yearly checkups to ensures property is maintained - In transitions, he can quickly turn the transition seamlessly or the quickest possible. He discussed with us the value of reasonable investment/ compromise to get our rental income rolling. As a homeowner, the above are all I need. Thank you, Brendan and BPM!

UPDATE 07/21/2026:…read more Ron, the owner of the company, personally reached out to me after learning about my concerns. He was considerate, listened to what had happened, and took steps to address the issues. He also arranged for the necessary services to be provided at the home, which I genuinely appreciated. That said, I am still not comfortable dealing with the property manager assigned to our area. I think much of my frustration came from feeling that the tone of some of our conversations was dismissive and left me feeling unheard, even though I believed the issues I raised were reasonable and related to the condition of the property during our first 30 days of tenancy. Overall, I appreciate that Ron took my concerns seriously and followed through with a resolution.

it really matters to have a agent that is seasoned with knowledge like Cindy, she will always have…read moreyour back and goes above & beyond her duties to make sure your questions are answered and you fully understand what is going on. Don't risk your life savings or home with the underachievers. She has been my agent with my Fathers Estate and my own, if you need a Reliable, dependable, trustworthy and oh so knowledgeable agent you need Cindy Foster!

Cindy is awesome. Was referred by a neighbor and when Cindy came for the interview she was very…read moreprofessional and was prepared to get the ball rolling as soon as we were ready. And once we said yes professional pics were scheduled and house was for sale. She was very good at answering all our questions as this was our first time selling a house and I wish I had more to sell lol. I highly recommend Cindy you won't be disappointed as she is very intuitive and knows what she is doing. She has now been considered part of our family.

We sold our home with the amazing help of Katrina and her team. They were extremely communicative…read morewith us throughout the entire process as we were first time sellers and had no clue what to expect. They made sure that we were comfortable every step of the way and they made us feel like part of their family. We will definitely use 3 Step Realty for the purchase of our next home. Loved working with the team!!!

Buying a house and selling our home of 16 years was one of the biggest changes our family has made…read moreand we were so lucky to have Katrina Dew and her team helping us the whole time. Ms. Dew was wonderful to work with in this stressful and overwhelming new chapter of life and made us feel like we were her only clients. She walked us through the process very patiently, informatively and kindly with no pressure to make any decision we were not completely comfortable with. She was an awesome advocate for us when minor issues would come up and would keep us in the loop with anything we needed to be aware of. After all the searching and researching, Katrina found us the perfect home and we could not be happier! We highly recommend Katrina and her team at 3 Step Realty Group as your source for all your real estate needs.

We ran into a problem several months ago with our mortgage funding transaction and found ourselves…read morein need of help from Chicago Title. Luckily, we were fortunate to have Janet assist us. She applied extraordinary energy and effort and corrected the problem almost instantly. Couldn't have been happier with the result. Perfect customer service and a delightful person. We remain very grateful for her help.

I came into Chicago Title today to drop off a check for a transaction in a tight timeline. Alex…read morehelped me beyond belief. I came in around 3:00 pm to drop off 2 checks, she took them in and got them to where I needed to go so our deal could keep it's timeline. Then I had to comeback and drop off a 2nd check too. They were able to process this one before 5:00 pm as well and get it sent in. While there both times, Alex and the rest of the staff checked on me multiple times to make sure I was helped and that was nice. Usually when you go to places of business now, you can sit there for a long time before someone even greets you, and most of the time you have to go up to them to check on what you're there for. I recommend Chicago Title for escrow/title purposes for any agent in the area looking.