I am a grandmother of three living alone and I work in an ER an hour and 15 minutes away. Needless…read moreto say the vehicle I drive is very important for my survival . When my son John recommended that I purchase my car at Ted's because he got his family vehicle from there and was very satisfied , I took his advice . I am so glad I did because not only do I love my car , when it needed some repairs , the staff , especially Laura , was incredibly helpful. Like most of us I'm experiencing a bit of a struggle financially . From the staff doing the repairs and Laura walking me through the financial process , we were able to come up this a plan of action that I could afford and be comfortable with. Ted's service center Stroudsburg Pa.

From the owner: Specializing in: - Automobile Parts & Supplies…read more- Auto Repair & Service - Mufflers & Exhaust Systems

Mike took the time to message me and discuss the car issues after hours. He & his crew totally came…read morethrough for us with their expertise and knowledge. Do not hesitate to use their services if in the area, you will be very grateful like we were. They are Superior. Suzanne Miller, Tonia Danielson

A big shout out to Mr. Mike Dowd and hid Crew for a family members miss fortune while here on…read morevacation in the U.P. with their water pump taking a crap the evening they got to their camp... They got a hold of me and i started making phone calls and 906 was booked but they refer me to Mike, so i called him and explained my families issue and he was also booked, but stated that if i could get it there within 2-hours he'd fit it in and 4-hours later he called and said to come pick the truck up, it's done and ready to go... He did a lot of small extras at no charge and the family and i are very pleased and very thankful to Mike and his Crew... Mark...

Lambert's Auto Service is fast and friendly. The place to go…read more ~ Pinky's Used Auto Parts

From the owner: At Lambert's Auto, we specialize in top-quality auto and light truck repair, offering reliable…read moreservice you can trust. Family-owned and proudly serving the community for over 25 years, we bring experience, integrity, and personal care to every job. Our expert technicians handle everything from brake work, tire services, and exhaust repair to steering, suspension, and precision wheel alignments. Whether you need routine maintenance or major repairs, we’re committed to keeping your vehicle safe, smooth, and road-ready. Conveniently located and customer-focused, we take pride in honest work, fair pricing, and fast turnaround times. Drive with confidence—choose Lambert's Auto for all your automotive repair needs.

I had a brake pedal issue and they thoroughly inspected the whole system. Turned out it needed a…read moremaster cylinder, which would not have been sourced in time for me to return home. Hardly charged me anything. I'm a repeat customer and I'll be back if his services are needed.

The guy cannot take responsibility for anything that he does. "Not my fault" "The way I do it…read moreis the only way to fix a problem" or he looks for another way, any way at all to not take responsibility for his actions. His attitude is "I'm the best mech. ever". psssst he's not !!!!!

Our altenator needed replacing, so we stopped @ Mr. Kneppers. He was clearly knowledgeable. He…read moreordered the part, had someone drop it off within 15 minutes, replaced the part, was kind enough to recharge the battery & was done. We had our children with us & he suggested they draw on his chalkboard. While the battery charged, he shared pictures of an eagle & her nest. He also shared family tubing information, that we are considering. What a pleasant experience, out of what could have been the opposite. We were there for maybe an hour. Thank God for honest, good people.

Excellent service, Rick stands behind his work and products. Recently Rick found we had four…read moresupposedly high performance tires from a well known brand with defective sidewalls. So defective they were dangerous. Rick got his wholesaler/distributor in the loop immediately and replacements were on our car .in short order. Interesting thing is Rick did not sell the tires to us in the first place. Can;t say enough about our experiences over the years we've had our vehicles serviced.

Our friends' car broke down in the upper peninsula and Joe completely replace the new motor. He was…read moreso helpful and kind. He kept us informed of what was going on. I could not be more pleased with his service! It can be scary to be somewhere far from home and not have a vehicle, but he made it all OK.

The guys at the Car Shop always do a great job for me and they stand behind their parts and…read moreworkmanship. They have a AAA rated shop and they support the Eagle River community. Keep up the good job!!!

The staff were very professional in scheduling my appointment and delivering service that exceeded…read moremy expectations.

I would like to complement Mike in service and his team. They quickly diagnose the problem with my…read more2019 Yukon XL and repaired it. I am now getting excellent gas mileage from 17 miles per gallon to 22. We will be back.

After a weeklong vacation over the 4th of July, my family & I were headed home to Central Illinois…read more After turning onto the road to start out 400 mile drive home, we heard a loud bang under the front of the vehicle. I got out & looked, and noticed a broken rod hanging next to the drivers side tire of our GMC Acadia. We SLOWLY drove to Parsons, HOPING they would be open on the Saturday of July 4th weekend.... Lucky for us, they were. And they fit us in right away since we were trying to get home. They quickly diagnosed the issue. The Service Advisor, Ashley, brought me out to the service floor & showed me the damage- Broken driver's side sway bar, plus I would need to replace the sway link AND Driver CV Axle. What was I going to do? I had to get home. It was a holiday weekend, I'm from out of state, and I HAD to get home. They could pretty much charge me whatever they wanted, because I was stuck. They basically had me bent over a barrel...... But here's the thing- They didn't try to take advantage of the situation! Ashley and the service tech told me that although they COULD fix it, they wouldn't be able to get parts until Tuesday. They also were upfront & honest and told me that although it is important that everything is repaired as soon as possible, I WOULD be able to drive home to Illinois SAFELY and have everything fixed there. PLUS, they gave me a parts quote with the replacement part numbers to make everything easier when we got back. I was thrilled just to hear that I was able to drive the car home. They were fast, friendly, & HONEST. And when they handed me the paperwork & my keys, I asked them what I owed- "Nothing. Just drive safe" was their answer. THANK YOU ASHLEY! YOU PARSONS OF EAGLE RIVER! The whole thing took you less than 20 minutes, but I will remember this for a lifetime.

Very friendly staff who are willing to work with the customer schedule to get the work done…read moreconveniently and at their schedule.

I was in Iron River for a ski weekend with family. I drove my "new" to me 2022 Chrysler Pacifica…read morevan up on a Friday night from the Milwaukee area (4 hours). Saturday morning when leaving the hotel to drive to the ski hill about 8:30AM, the temperature was negative 11. I had a check engine light and noticed other electrical lights on the dash and was getting no power from the engine. I drove to O'Reilly for them to check the problem and was lucky enough that Jeff from Muff-Ex happened to come into the store when O'Reilly staff and I were discussing a tow company. Jeff asked to see the codes and said he had an idea of what was wrong and how to fix it. So, with a plan, I left my key, we exchanged phone numbers, and my sister came back from the ski hill to give me a lift. I was able to ski, pray about the situation, and wait for my husband at home or me at the hill to receive a call about the fix. By 11:30 AM, my husband received a call letting us know the problem was solved and I could pick up my key and van at O'Reilly. Luckily, I did not need a tow company. Jeff gave an out of town stranger great customer service! I do not usually write reviews but offered to this out of gratitude for the exceptional customer service I experienced. I highly recommend if you need the services of Muff-Ex give them a call. Catherine K.