Exceptional service and professionalism every time we come into this location. We appreciate every…read moreemployee at this location

Me and my husband had a great experience opening our accounts here at Old Second Armando And Maria…read morewere super helpful and explained everything thoroughly.

Out of all the U.S. Bank branches in the area, this one provides the best service. Andres is our…read morefavorite banker! The branch manager David is also always super friendly when we stop in. They are always eager to help customers and I love it!

Worst bank ever! Been banking with them for over a year now and out of the blue with no…read morenotification they close my account and it's been 3weeks and still waiting for the check they keep saying they sent well rents past due bills are owed and are they gonna take responsibility for the past due charges? They couldn't even give me a reason for closing my account telling me the letter they sent will explain, explain what how they used my money for there needs and and now I'm stuck owing all this extra cash, they just suck the big 1!!! And 1star review is just so I can't post this they suck!

The people here are very nice…read more We opened a joint checking account for my son when he turned 14 so he could start using a debit card. Closed the account after less than a year. The website is terrible and so is the mobile app. Here is my issue. The old KCT CU participated in Co-Op shared branching network. But Consumers CU is not a shared branching partner. CCU took over teller lines in Feb 2026, so if you are used to making transactions at a KCT/Consumers location for another CU, you're out of luck ... unless, of course, you open an account at KCT/CU. They have a "Members-Only" Policy. They don't open the national co-op portal for people who aren't members at THEIR credit union. It's a great way to force people who don't want accounts, to open accounts. Thanks for nothing.

We had a account and find out that if you take money out of your savings more than 6 × you get…read morefined so we asked for a first time removal of the fine of $ 5.00 and they wouldn't do it! when it was a first time offense so after that they lost 2 accounts .

The staff at the Elgin location are some of the nicest I've ever dealt with. I had a transaction…read morelate on a Friday, and they were so friendly and welcoming.

caught fraud on my card and when i came in to get it fixed it was done very promptly with good…read morecustomer service.

BMO Harris Bank does not care about its customer's money. They will not protect your money like the…read moreare expected to, even from your personal account much less a business account. Back in December 2019 I had $450 taken from my account and they refuse to investigate properly. They cant even get the right paper worked filled out correctly between two banks. The investigations part of the bank will not communicate with you. The bank manager Matt will not return a phone call. They have been provided all the paperwork and evidence by me yet three months later there is still no resolution. My best hope is filing with the FDIC and the Consumer Financial Protection Bureau. Hopefully they can get BMO Harris to fight for their customers money. Save yourself the headaches and bank elsewhere.

Staff are always professional and helpful and in great moods. I look forward to going in.read more

Ill make this short but sweet. My family has gone there for years, and I recently was in the past…read moreweek to order checks and make a deposit. Gwyn Joanie Colleen and Jermey are a great crew. I have other accounts with other banks, and I continue to go to the Wheaton location because of the staff. Thank you to all four of you.

Shandra was amazing with helping me through my application for a loan, I also learned a lot about…read morestarting a savings account for my kids! Thank you Rock Valley Credit Union!