1. Old Stone Pet Lodge

    1. Old Stone Pet Lodge

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    Oregon, WI

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    Old Stone Pet Lodge

    5.0 (16 reviews)
    Open 7:30 am - 5:30 pm

    Services - Old Stone Pet Lodge

    Pet sitting

    Private dog training

    Old Stone Pet Lodge Photos

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    Recommended Reviews - Old Stone Pet Lodge

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    7 months ago

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    3 months ago

    Tilly loves coming here! Always leaves with a smile and doesn't want to leave ! Definitely a 5 on the chart!!

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    3 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    14 years ago

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    5 years ago

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    5 years ago

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    13 years ago

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    14 years ago

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    12 years ago

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    11 years ago

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    11 years ago

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    11 years ago

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    Review Highlights - Old Stone Pet Lodge

    The owner, Ron, is great, knows animals, and doesn't nickel-and-dime his customers like many, many other kennels.

    Mentioned in 4 reviews

    Read more highlights

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    Serenity Pet Spa

    Serenity Pet Spa

    (8 reviews)

    It's good but I could never get an appointment. A great experience when you can get your pooch in…read morefor a wash and groom but last time I tried to set up an appointment it was like a 2 month wait, which kind of defeats the purpose. So that's why 1 star is removed, we haven't tried for a long time to get in here so maybe things have changed but we ended up having to go to Earthwise Pet Supply in East Madison until we moved to Janesville and are now looking for new groomers down there since traveling to Madison for dog grooming appointments is a lot of travel time.

    Since my review was removed, here is my original review that took place at this facility…read more I am writing to formally register a profound and unequivocal complaint regarding the grooming services provided by Madelyn, which resulted in significant distress and injury to my dog. Prior to the grooming session, I explicitly communicated that my dog suffers from severe anxiety, possesses highly sensitive nails, and reacts poorly to blow dryers. These crucial details were conveyed to ensure a calm and safe experience for him. Madelyn'a immediate response was one of overt rudeness and unprofessionalism, marked by dismissive eye-rolling and a sarcastic retort, "Oh, like I haven't heard that before." This utterly disregarded my legitimate concerns and set an alarming precedent for the subsequent care. Upon collection, my dog was visibly trembling and in an unprecedented state of distress, far beyond his usual initial apprehension. It is important to note that at seven years old, he has undergone numerous grooming sessions throughout his life without ever exhibiting such extreme post-grooming trauma. The full extent of the horror became apparent shortly after. Once I secured him in his car seat and returned home, I discovered a horrifying scene: his entire car seat was saturated with blood. Closer inspection revealed that every single one of his nails had been severely butchered and was bleeding profusely. This was not a minor 'quick' on one nail; it was a comprehensive and shocking mutilation.I immediately contacted the establishment to address this grave matter with Madelyn Sanderson and her response was one of complete denial and appalling indifference. She disavowed any responsibility, callously suggesting the injuries were likely due to my dog moving around too much, stating "it happens," and incredibly, instructing me to "get over it." This complete lack of accountability and empathy is inexcusable. As a direct consequence of her gross negligence, two of my dog's nails subsequently developed severe infections, necessitating veterinary intervention and causing him immense pain and discomfort. It is unequivocally clear that Madelyn possesses neither the necessary temperament nor the professional competence to work with animals, particularly those with specific sensitivities or anxiety. Her inability to interact with stressed animals, coupled with her dismissive attitude and demonstrable negligence, renders her entirely unsuitable for such a role. Given the severity of this incident I have formally reported this matter to the Board of Health, my local Attorney General, office, and the Better Business Bureau. I firmly believe that if such egregious treatment has occurred with my dog, it is highly probable that other animals under her care are also at risk. This level of neglect and unprofessionalism is utterly unacceptable and must be addressed with the utmost seriousness.

    Old Stone Pet Lodge - pet_sitting - Updated July 2026

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