Tilly loves coming here! Always leaves with a smile and doesn't want to leave ! Definitely a 5 on…read morethe chart!!

To reduce stress and get back together sooner we try to kennel the dogs not far from where we are…read morestaying- so we tried Old Stone Pet Lodge after combing thru many options found on Yelp. Our 3 beagles came home happy. So something's being done right by the staff. Usually they are panting for the first hour after leaving a kennel. Not after their stay at the Old Stone Pet Lodge. They were calm and relaxed, happy to see us but not that desperate sound of being happy to get away. When we picked them up- we got to watch them play on the snow hill from the camera in the lobby area. They looked happy. The staff is SO friendly and the dogs didn't have that "kennel smell" that they typically have at other kennels. We will definitely be back if ever in the area again. Thank you for the great care of our canine "kids"!

Best place I've found for dog nail trimming! They have affordable pricing. They were very quick and…read moreeasy. The owner and the staff are super friendly. I also love that my dog actually looked like he got a nail trim afterward. Most places are so afraid to trim the nails short and half the time they look the same when he comes back out. They did a fantastic job here! I will definitely be back!

Great dog daycare, highly recommended! More affordable than many other options in the area, with…read moregreat facilities and individualized care for your dog. They have play groups appropriate for your dog's activity level and plenty of space. My dog is always thrilled to be dropped off at Unleashed; he can be nervous when we leave him, but this is not the case here! He always comes home tired and happy after lots of play with his buddies.

We have been using Cherokee Kennels for 6 months now. For boarding and day care for our dog. They…read moreare great and we wouldn't go anywhere else. Our dog is always happy and tired when we get him. We live that they put the dogs out in smaller groups. So much better for dog. Great place and very friendly Staff!!!

We absolutely love Cherokee Kennels.. this has been a family owned business for many years and it…read moreha been wonderful for the year we have been taking our two dogs there. Our dogs never liked getting in the car and now if they see their kennel bag, they get so excited. They went from shivering every time in the car to getting so excited. I will keep recommending Cherokee Kennels. The staff is great and so are the owners. I have no hesitation when taking our dogs there especially with one of our dogs being very timid.

They do Pictures with Santa where there's a staged winter wonderland with a fully dressed Santa…read more Your pet can sit with Santa for a picture taken with a Nikon camera. They'll make prints for with and include a photo frame holiday card! Such a cool service!

I scheduled an appt. to use their dog self service wash. I was there on time but nobody to check…read moreme in. I tried to get their attention through the play yard window but both attendants were focused on their phones. The groomer alerted them and one came in, no mask although Dane county has a required mask mandate. She indicated that her boss didn't require masking when greeting a customer. She was nice, but seemed unconcerned.

I have been very happy with the attention and service related to our two labrador retrievers, and…read moreour cat. I would recommend to others for sure!

I was a client of Country View Veterinary Clinic for about 24 years. They fired Dr. Larson of the…read moreNew Glarus satellite for reasons that were unprofessional on the part of CVV and right out of blue. She was the only vet that was consistent, professional, knowledgeable and personal, serving both animal and person. She was great. It is with a heavy heart that I sever my ties with them. They have sold out to Encore Vet Corporation and are no longer local or caring. EVC is from New York. If they treat professionals like they did Dr. Larson, they no longer have my trust.

This groomer is top notch on dog breeds of all varieties. This year our husky has decided to shed…read moretwice as much as any other year we've had before, and that's in just the Spring. Serenity Pets is not only about making sure they and you stay healthy during this pandemic, but they also make your pet look awesome. thank you x10000000000! I highly recommend these folks.

I am writing to formally register a profound and unequivocal complaint regarding the grooming…read moreservices provided by Madelyn Sanderson, which resulted in significant distress and injury to my dog. Prior to the grooming session, I explicitly communicated that my dog suffers from severe anxiety, possesses highly sensitive nails, and reacts poorly to blow dryers. These crucial details were conveyed to ensure a calm and safe experience for him. Madelyn'a immediate response was one of overt rudeness and unprofessionalism, marked by dismissive eye-rolling and a sarcastic retort, "Oh, like I haven't heard that before." This utterly disregarded my legitimate concerns and set an alarming precedent for the subsequent care. Upon collection, my dog was visibly trembling and in an unprecedented state of distress, far beyond his usual initial apprehension. It is important to note that at seven years old, he has undergone numerous grooming sessions throughout his life without ever exhibiting such extreme post-grooming trauma. The full extent of the horror became apparent shortly after. Once I secured him in his car seat and returned home, I discovered a horrifying scene: his entire car seat was saturated with blood. Closer inspection revealed that every single one of his nails had been severely butchered and was bleeding profusely. This was not a minor 'quick' on one nail; it was a comprehensive and shocking mutilation.I immediately contacted the establishment to address this grave matter with Madelyn Sanderson and her response was one of complete denial and appalling indifference. She disavowed any responsibility, callously suggesting the injuries were likely due to my dog moving around too much, stating "it happens," and incredibly, instructing me to "get over it." This complete lack of accountability and empathy is inexcusable. As a direct consequence of her gross negligence, two of my dog's nails subsequently developed severe infections, necessitating veterinary intervention and causing him immense pain and discomfort. It is unequivocally clear that Madelyn Sanderson possesses neither the necessary temperament nor the professional competence to work with animals, particularly those with specific sensitivities or anxiety. Her inability to interact with stressed animals, coupled with her dismissive attitude and demonstrable negligence, renders her entirely unsuitable for such a role. Given the severity of this incident and Ms. Sanderson's disturbing reaction, I have formally reported this matter to the Board of Health, my local Governor's office, and the Better Business Bureau. I firmly believe that if such egregious treatment has occurred with my dog, it is highly probable that other animals under her care are also at risk. This level of neglect and unprofessionalism is utterly unacceptable and must be addressed with the utmost seriousness.

We couldn't be more grateful for the professionalism and compassion this clinic shows every single…read morevisit. The entire staff goes above and beyond, treating our dog with the same care and attentiveness they would give their own pets. They take time to explain everything clearly, never rush us, and always make sure our dog feels comfortable and safe. It's rare to find a team this dedicated, knowledgeable, and genuinely kind. We trust them completely and can't recommend them highly enough. Our dog is in the very best hands here! Highly recommend them!!

I came to your clinic with an emergency. My dog was very ill and when I walked in and I stated that…read morewe needed to be seen as soon as possible. I was told that you didn't do emergency or urgent care visits. No info was offered on who did, you didn't see if an exception could be made nothing but "we're sorry". I ended up taking her all the way to Lake Geneva to be seen. Granted it gave me 2 more hours to be with her but it didn't help in saving her life. I had to have her put down at 5:43. For me those extra 2 hours were more suffering for her and agony for me. I doubt that I will have another animal but if I do, my shadow won't darken your doorway for them to be seen.

She shaved my 10 year old peekapoo mix around the butt and groin right down to the skin and we had…read morea very uncomfortable night as a result. She nicked the lipoma on his leg, which I pointed out, prior to grooming and then sent him home wet after 3 hours. He is also very arthritic and came home limping. The grooming accommodations are very dirty with several small dogs around, one which went after my dog. I won't be taking my dog back there and wouldn't recommend it.

From the owner: Specializing in: - Dog & Cat Grooming & Supplies…read more- Pet Grooming - Pet Services

The staff is kind, but the place smells horrendous! And no wonder, cats roaming everywhere and…read morespraying on items. The last time I went (which will also be my LAST time), there was a woman sitting in a chair spooning clam chowder from a can onto the floor while all the cats licked it up straight from the floor. There's GOT to be some health code violations going on in there.

This place is wonderful! Kittens/cats get to riam free instead of like every other place I've been…read moreto where they're trapped in tiny cages. This should be the only 5 star pet store for that reason imo. None of the kittens have ever been 'dirty'. I've been coming to this pet store even before they moved to this location and it's always been a wonderful place. All the cats/kittens have their own personalities, that cannot be blamed on the store. Most of the kittens are very friendly and well socialized. The staff is always friendly and helpful. Keep in mind, this store is small, not a warehouse. They do keep necessities in stock. It's a small business not a large corporation. Some of these reviews have some disconnect with reality. I don't know how this is not rated five stars, it makes me disappointed in humans, for sure. Any animal person wouldn't rate it less than 5.