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    Old Time Pottery

    5.0 (2 reviews)
    Open 9:00 am - 9:00 pm

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    8 years ago

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    8 years ago

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    Bed Bath & Beyond

    Bed Bath & Beyond

    3.3
    (16 reviews)
    $$

    Overall, I was happy with the seating pieces of an outdoor patio set I recently purchased, but the…read moredamaged fire table that came with it was obviously returned, repackaged and resold. The metal top was dented and bent, which customer service blamed on the carrier company, after asking me to email pictures of the damaged item to customer service, which I did. BTW-The box was in good shape when it arrived. The fact that the fire pit table was previously used was NOT addressed and was obviously NOT a shipping issue, yet I still couldn't get a replacement. (I know it was returned and resold because the area that holds the lava rock was obviously dirty and lava rock dust was packed into the screws near the fire area.) I asked for a replacement top to be shipped or a portion of my purchase price be refunded or credited to my BB&B account. I was told I had to return the whole table as a replacement part was not an option. I agreed to a full replacement of the table but was then told that the item was out of stock and a replacement was not an option. Keep the set w/ the damaged piece or a refund, IF they see fit once I ship the large damaged item back. No thanks- I'll keep it and tell everyone who sees it, how BB&B wouldn't credit my account for the $200 damaged piece they resold to me. BTW - the whole outdoor patio set cost $1,400.

    I stopped in to pick up one item. Looked around the store to find it and could not find anyone to…read morehelp me. I finally found it and waited in the checkout line maze for about 10 minutes. There were 3 lines open. At the time I was to be next one of the check out attendants closed her station looked at me and walked off. She moseyed her way over to the service desk and started playing with a stapler. I looked at the cart in front of me and saw what looked to be 50 or more small items. I laid my item down and walked out the front door. No one asked me if they could help me. Amazon,,,,,here I come!

    Creative Stone

    Creative Stone

    2.6
    (32 reviews)

    Don't know were I begin? But I hired this company in…read moreDecember of 2023 was told that work would be done before the end of the year the give me a quote and asked the payment in full before it would be start so I did this was a 2 part job so they did my floors there guys could not do it the had to hire a sup contract to do my floors but the sub would not work on the stairs they made a promise that it would done by end of year and they could not fulfill that promise so they did not finish tell March the sub did great work on floor but when it came to the stairs was different issues they did so bad that my stair has 3 different colors the over grinder they had to replace my bottom step and they give me different color wood They are not organized they don't not take responsibility for there own employees they never on time they would schedule to come at 8am and some time don't show tell 2pm or don't show up at all when you speak to management the act like they have no idea when you speak to the person scheduled they have now idea and above all when you talk to the owner he act like he is doing you a favor we did not end on good terms and they still owe me money. What ever you do don't not pay them in full up front when you do that they we'll try to take there time and all ways have to much jobs lined up and when you take a job away from them they we'll try to deduct as much as they feel is right they don't not take responsibility for they're own employees they all ways pass the blame on some one else this only a few issues that happen it took 5 months to finish a job and still did not complete when you ask him why my would looks like they swear that they got the right wood ever though I told them that's not the right color before they installed it and this is would I have to look at every morning and I paid almost 10 thousand and this would you get for you money.

    We initially started with just wanting and island in our kitchen back in Jan 23. We paid in full…read more Was supposed to be done mid-Feb, it wasn't. It took till mid April. We also did a contract for a bath remodel. Paid 17K down. Was a good pitch. Led us to believe the project would start within a couple weeks of the supplies being purchased. That did not happen. It is now May 23 and we cannot even get them to return any attempts at communicating. Lawyers say we have to wait because no time frame in the contract. Seems there should be something reasonable. It's theft and lying to me. These guys will play you, do NOT trust them.

    Old Time Pottery - homedecor - Updated June 2026

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