Recently dropped off two denim jackets, down comforter and a duvet cover. It was $80 to clean all 4…read moreitems. The jackets were $10 each which was more reasonable than other places I called to see. The staff was friendly and every helped me to my car with my items which was nice. There is a drivethru option, but I didn't utilize that. The staff will text you when your items are ready and if you come before 9am your clothing items can be done same day by 6pm.

Sent a shirt in for cleaning and upon picking it up, they completely missed the stain I had brought…read morein to be treated. They offered to re-do it and then when I came to pick it up- completely missed again. This process was repeated 3 times over 3 weeks. Finally when I went to pick it up and the stain was addressed, they scrubbed it so hard that there's almost a hole in the shirt and the shirt was worn once when I dropped it off. No apology or ownership taken at all throughout the process by staff. Save your frustration and go somewhere else.

I brought military uniforms to have new rank sewed on them. Many places snuggle with military…read moreuniforms but the put it on correctly with a neat finish. Luckily the rank insignia is the same size and form, just a different color making the swap a little easier. I would have awarded 4 stars but it wasn't clear when my items would be complete. I think they just got a new tailor in March 2018 and hadn't worked through timing, workload, and communication yet. Overall, I'm pleased and would go back again.

I have been here a couple times and have been satisfied each time. Pricing seemed reasonable and my…read moreclothes were cleaned and not damaged. Customer service was pretty good, nothing special. Turn around time for my clothes to be done was within a couple days. Overall, pleased!

They are committed to our community, 100%; so generous, professional and kind. Captain Keith…read morehimself takes great care of his customers.

Captain Keith's Classic Cleaner consistently delivers exceptional customer service, which is why we…read morehave maintained our loyalty for numerous years. Their competitive pricing in town is unmatched. I highly recommend Captain Keith's Classic Cleaner to all.

Old town dry cleaners is outstanding! Their customer service is always friendly, welcoming and…read moreprofessional. They consistently do an excellent job.Clothes come back looking clean, pressed and ready to wear! The drive up window makes dropping off and picking convenient. Especially on a busy day, and their delivery service is another great option, when life gets hectic. If you're looking for a dependable, dry cleaner that continues to combine quality work with exceptional service and convenience, I highly recommend Old Town Dry-cleaners, ...two locations in Bentonville, one location in Rogers, serving Benton & Washington County with delivery/pickup services (even as far West as Siloam Springs)!

Brought in a dress that needed a slit in the seam to be repaired. About 8 inches long. While it did…read moreseem like two weeks was a long time to complete this simple job it was ready on the exact day they gave me.

Best laundromat in the area! Even if you're in Roger's it's worth the trip. Brand new machines…read morewith Apple Pay and credit/Debit as well as cash or coins! You really can't beat it, I travel the country and this area has some of the worst and oldest laundromats in the country. Being that I will be here for awhile I feel super blessed this place has opened! Free WIFI and very clean and relaxing to get work done on your laptop while doing your wash.

This place is fantastic. Hands down, the cleanest laundromat I have ever been to. All equipment…read moreis modern and up-to-date, and there are comfortable places to sit while your washing is getting done. Free wifi and a nice counter area make it handy to have a place to sit and get some work done while your washing is getting complete as well. My wife and I took some oversize items here recently and could not have been more pleased. Best part? Friendly folks who run the place, and a Veteran-owned business. This place sets the standard for Benton County.

The food was delicious and the staff was very accommodating of my gluten-free diet. I will go…read moreback, and bring friends.

Clean and usually an attendant on premise Close to other…read moreshopping or food while you wait for laundry

I have used Long Branch Dry Cleaning for my personal items in the past without issue. However, my…read morerecent experience regarding a vintage leather fringe coat I intended to sell for my business was extremely disappointing. Given my experience over the past few years including significant delays in the return of my daughter's wedding dress after preservation, as well as the damage to this vintage coat I would advise others to use extreme caution when considering this company. When I brought in the coat, I clearly informed the attendant that it was vintage leather. I was confident in this, but the attendant argued that it was faux leather after briefly inspecting it. I explained that, given the age of the coat, I did not believe faux leather would have been used at that time. Despite this, she insisted it was not leather and assured me it could be processed through standard dry cleaning. Based on her confidence, I trusted her judgment, although I was asked to sign a waiver prior to service. A week later, I was contacted and informed that the coat had been damaged during the dry cleaning process. When I returned to discuss the situation, the attendant acknowledged that the coat was, in fact, leather and admitted that sending it to a leather specialist would have prevented the damage. Despite this, I was told they had attempted repairs through their seamstress and that I would be responsible for the cost. I requested to speak with the owner, Forrest Ward, and was told he would contact me. After waiting over a week and leaving follow-up messages, I did not receive a response. Instead, I was later contacted by a manager who informed me the coat could not be repaired. During that conversation, responsibility was shifted onto me, citing the condition of the coat rather than acknowledging the improper cleaning method. Overall, I found the handling of this situation to be unprofessional and lacking accountability. As a long-term customer, I expected better communication, ownership of the mistake, and a reasonable resolution. As of 03/07/26 I still have not had my coat returned to me. Based on this experience, I cannot recommend this dry cleaning company.

The customer service here is unmatched! My mom had dropped off my comforter to be cleaned and they…read morecalled me within 48 hours to let me know it was ready for pick up! It smelt great and was so clean. It made me so so happy! It was also reasonably priced which seems to be rareity these days. The worker was so kind and even offered some loillpops to my girls. It was great!