We've had two items repaired at Rocky's. My husband (80M) was especially pleased that they could…read morefix the broken zipper in his favorite backpack. The cost was very reasonable! The other item just needed the zipper pull put back on the zipper teeth, and Rocky's fixed that for free while we were dropping items off. Remember, folks--repair, not replace.

Efficient and fair price. The quality seems to hold up well and the owner is very kind.read more

they did wonderful fixing both pairs of my heels! Would definitely recommend them !…read more Ashley Gillette

Great experience. Very professional and shoes were repaired on time. Price is very reasonable also…read more They have earned my business.

Terrible experience from start to finish. I was told 5 days, but it took 2 weeks. I was then told…read moremy shoes were ready, drove out to pick them up, and they were not even there. After more excuses and another promise for the next day, I was blown off yet again. To make it worse, when I finally got them back, 1 of the 4 pieces I specifically asked to have replaced was not even done. Poor communication, wasted trips, broken promises, and incomplete work. Do NOT recommend. I will never use this business again.

Outstanding service and repair. Very friendly and professional. And I love his dogs. Can't say…read moreenough about this business.

Phenomenally fast service and quality work. Had my scuffed-up boots looking like new in about 15…read moreminutes. And just a great vibe inside.

Seriously, how could anyone give these folks anything but a five-star review (obviously, everyone…read morehas!). The folks are friendly, understanding, and helpful. I own a pair of nice Johnston & Murphy, lamb-skin shoes. I have never owned any shoe-wear this nice ever! I had no idea how to take care of them (which is weird because my great-great grandfather was a cobler -- you think it would be in my genes, lol). So, I looked on yelp, found these guys, and they were super helpful! They taught me the ropes on shoe care, help me buy the right stuff to take care of my shoes at home, then did a professional job to restore my shoes for a mere $7. I really thought it was gonna be more. #awesomesauce They also have a whole shoe store of which they are eager to help anyone with. But, I just need the yearly restore and the information. If you are getting your shoes restored anywhere else, you might be wasting your time. This is the best place in NWA!!!

I am from out of town, only brought one pair of shoes - Birkenstocks. I small metal piece broke on…read morethe shoes, and they were unwearable. I called and Toms Shoe Repair was able to fix them in less than 2 hours. I wish I lived closer, I would love to bring my business to this place.

Excellent service. We needed a pair of slides repaired that were from our honeymoon in Greece…read more They explained what they could do, gave a reasonable time for completion, and were very affordable. The repair turned out great and now my wife can enjoy them again.

Took some boots in to get re-soled. I went in to pick them up well past the starting pick up date,…read moreand it was obvious that the boots hadn't been worked on at all. The guy behind the counter said that he still needed to "polish" the boots, but I could see him changing out the soles in the back and the paint that he applied to the heels was still wet when he gave them to me. The boots were also not even polished.

I have to wear Orthopedic shoes because of my health. I needed to make a slight modification to…read morethem so I could drive my car without them coming off. I brought the material needede to do it. He did it in a few minutes and the fix works great.

More attention to clients that walk especially females since only the men were attended here first…read moreand I was practically invisible. But they did notice that I walked out since they told me to have a nice day.

Wow this store has all kinds of shoe wear! If your looking for steel toe boots or shoes this is…read morewhere you need to shop. I've been looking for a new pair of work boots , I love the red wing brand. Very sturdy and well made boots that can take a beating. This store sell all kinds of shoes n socks! Very nice and friendly service here. There's plenty of parking in front of the store. Shop Local!!!!

Good workmanship and helpful staff. Able to do the work quickly and not expensive at all.read more

The zipper to my boot had gotten off the track. I asked for help getting it back on track and…read moreclosed. The service person immediately said he might have to replace the zipper. I said they were fairly new boots. The zipper shouldn't need to be replaced. Then he said that I should return them. It was like he paid no attention to what I asked him to do! Just fix the zipper! He was surly and never smiled. He did fix the zipper and in a short amount of time. Charged me $15 which I thought was too much. Won't be going back.

No better shop or cobbler in this area. Whoever wrote the review on the exotics must have been…read moresomewhere else, or having some creative imagination experiences. The help I got here was above and beyond. Tapped the tacks in for my Alden's that were proud from the factory. Great owner and store

I've been buying boots and shoes from G & S since the late '90s. At least a dozen pair of safety…read moreboots/shoes. Several resoles and repairs. I can't recommend them enough. Always attentive, knowledgeable service aimed at identifying options that fit my needs, wants and budget. They typically have what I want on sale, and have leaned toward giving me a deal whenever possible - without my asking. I love that they do business the same way today as when I first walked through the doors.

I like to have undershot heels on my western boots. PB&S did a great job making them for me. I will…read morego back.