Dr. Wayne is a fantastic doctor. He's very honest, upfront and takes his time to answer all of your…read morequestions in a way that you'll understand without any confusion. I recently had to switch my PCP and I was extremely nervous due to my own personal bad experiences with doctors in the past and an immense fear of being at the doctor's office. Dr. Wayne and his staff quickly put my fears aside. I had read reviews that people were forced to wait 30 minutes to see the doctor. That's pretty good! On average, any doctor I've seen before, I was in the waiting room for at least a half hour, and in the exam room for an hour or two. Their staff quickly got me in to an exam room, and I only waited a half hour to see Dr. Wayne. Overall, I'm very happy with the services that were provided and will highly recommend Dr. Wayne and his staff to anybody.

Dr. Wayne gets what is probably my first bad review. He cannot keep a timely appointment. He was 35…read moreminutes late taking me back on my first visit to him. At which time after processing, blood draw, and blood pressure I was made to wait 20 minutes after that was done. The second time I went to see him he was only 30 minutes late to see me because I got up to walk out at the 20 minutes late mark and they asked me to stop. He sent me to a free class that was being offered, other patients of his were in attendance and reported the same thing, "he's a good doctor, if you don't care about time" was my favorite quote by one of the attendees. Now without disclosing too much about why I went to see him, he basically told me I'd always have the issue I was dealing with and to 'get used to being on at least three to four meds'. Suffice to say this is counter to my principals and has later been proven to be medically inaccurate. So on my three criteria doctor standard he gets fail at appointment times, fail at listening, and I'll give him a check minus on the working to craft a health plan. The reason he gets an upgraded mark is he did encourage me to go to a class and educate myself on some issues. So if you have a few hours to kill and would enjoy seeing a doctor sometime in that window Dr. Wayne may be your next new doctor.

I had to go for my yearly mammogram today- as any woman knows, it's not in the top 10 of things…read morethat you want to do, but it's definitely a have to or should do. I normally go to the hospital for this - but due to Covid - all the appointments were booked out to January. I hit the 'any location' on the appointment finder - and it brought up this place as an option. It was super easy to find, right on Woodward, plenty of parking and I walked right in. I checked in with all the proper Covid precautions, sat down and they called me back in less then 2 minutes. Really! The tech explained what she was going to do and did her job competently and as quickly as possible. Those who've had mammograms know that the quicker you're out of there the better! Within 15 minutes I was dressed and on my way. Given a choice I will definitely come back here next time and skip the hospital and all that entails if it's still an option. So happy I have a new place to go to when I have to go back.

First time at this mammography center. I like to start on the positive so I'll say that the tech,…read moreMandy, was very thorough in her instructions and explanation of the process. My 2D and 3D mammogram lasted no longer than 15 minutes start to finish. It's an uncomfortable situation and you expect it to hurt. Mandy was very clear on what to do. Negatives- difficult to find the facility. My first impression did not make me feel anything but defeated. I had checked in online and uploaded my order Only to be told I needed to fill out the forms anyways. The "normal" greeter was on a long personal phone call and did not help me. The other office's "greeter" did and was very rude. She gestured to the official "greeter" that she was doing her a favor. I felt like I was an inconvenience to them although I was early, had checked in, and tried to do everything correctly. Reception deserves a 1. Tech is the reason I'm giving them a 4 star. Without her...I wouldn't think of returning .

my honest opinion. you work at the health department then your number one job is to help people and…read moreto have some kind of compassion. ladies in this office, rush you off the phone and honestly are just straight rude in the world today. It doesn't matter if it's a phone call or in person the way you talk in the way you act matters be kind especially because you're working with people that are more than likely at their lowest.

I have a regular doctor but i honestly don't want to pay the high copay…read more A family member suggested to come here because she's used them in the past and on top of that they only charge $5 for multiple STD/HIV testing. The sign in process is very easy which they use kiosk for registering and make sure you bring ID as well. Payment methods are cash, debit, and/or credit card (service charge of $2.50) **It's important to know your status** Please note - i'm a big baby when it comes to needles and taking blood. The nurse assigned to me was very gentle and informative; she flooded me with information. You'll know you're HIV status in 20 mins so be prepared for anything - but whole process took about 45mins because there's a ton of questions to go through. Be safe out here!

Update: This is no longer my go-to urgent care. I'm not sure if management has changed, but the NP…read moreI saw on Saturday handled a visit that should have been addressed differently. I called today after reviewing my results because the test I requested was not performed. I was open to discussing it, but that didn't seem to be the case on her end. I explained that the vitamin D test drawn was not the correct one for checking deficiency--it was done correctly during my visit in 2025. She insisted it was the same test and even stated that the system we were both looking at showed the same thing, as if I did not understand what I was reviewing. However, the system clearly shows otherwise. The test that was ordered was for hormone/active vitamin D levels, not for deficiency. If this is a small mistake--and I understand that mistakes can happen--the issue for me is that there was no willingness to acknowledge or correct it. There was also no consideration that the lab itself may have made an error. It took from Saturday to Tuesday just to receive the result of one blood test. After working a 12-hour shift, I came in because I had already been told the wrong test was done. While I understand other patients need care and didn't mind waiting, I was ultimately ignored instead of having a simple conversation to address the issue. After some time, I decided to leave and go to another urgent care for more attentive and thorough treatment. These are not the same tests--they measure different forms of vitamin D--and it was frustrating to be told otherwise. Update: Hours later, I received multiple calls from the office--none from the NP I originally saw. While I was told the issue was due to the lab switching their codes, there was still no acknowledgment of how the situation was handled. Even if this was a lab-related error, it does not address the provider's lack of listening or willingness to consider that the information in the system may not have matched what she believed. I was told we were both looking at the same thing, despite pointing out clear differences. Beaumont has been Corewell, including their labs, for at least two years now, so that explanation raises additional questions. Regardless, my concern is not just about where the error originated, but the lack of accountability and communication. I would prefer not to receive repeated calls providing conflicting or inaccurate information, especially when there has been no acknowledgment of the initial concern. At this point, I have gone and received care elsewhere.

AVOID AT ALL COST!! Please do not come to this place!!! They have horrible service and are money…read morehungry. I have done my annual physical and bloodwork here the last 2 years despite them not taking insurance for it and having to pay cash. Now this year in addition to not taking my insurance for the physical and bloodwork there is and additional $80 charge, PER PERSON for the bloodwork which has never been a thing. Last year they refused to sign off on my bloodwork because my cholesterol was higher, causing me to be charged by my employer. Also they poked my wife over 13 times trying to draw blood and you can see here veins from down the street. I will never be coming to this place again!

Great second chance on surgery. Dr. Black is amazing and nurses did a great job today.read more

HIPPA goes right out the window at this place. Sitting in the waiting room I, and 5 other people…read morehear as well, about some poor guy named Pete (last name was spoke loud enough for all of us to hear), the procedure he had, and that he is calling in for more Vicodin. Yikes! This place is for cosmetic surgery, you think they would be more discreet. I took my 80 yr old mother here to get her bottom eyelid fixed - it is folding in on itself and scratching her cornea, and her eye is constantly agitated and weepy. Blepharoplasty is the procedure, but don't worry, everyone in the waiting room heard what she was getting. So my mother went to check in, sign papers, and get an overview of the procedure. I was holding her walker and purse and went to go back with her, but nurser Ratchet stopped me and took her purse and shut the door on my face. Well Nurse Ratchet, good thing you don't speak w/ any privacy in mind, because I just stood on the other side of the door and heard everything,. Next, my 80 yr old mother, did I mention she is 80? We came in with a walker, and I asked if they had a wheel chair to get her out to the car after surgery, since we were on the 3rd floor, and even though parked in Handicap, it was a good distance away. Well, Nurse Ratchet said "Yes we have a hair, but we'll see if she'll need it on the way out" Yes, she'll need it, she needed a walker on the way in because she has a broken foot. I have to say the Nurses in Pre-OP really saved the rating for this place, they were very friendly and helpful. Easing my mother's anxiety and going thru the post-OP care very carefully. They even offered to wheel my mother down to the car, and sent me 5 minutes first so I could get it semi-warmed up in the 5 degree weather. The next day, the surgical nurses called on my mom to see how she was doing, and the Dr. sent her flowers. Now that's customer service. This place would've gotten more stars if it wasn't for the horrible service we recerived when we frist got there. They need to realize that the person sitting at the front desk is your first, and real, opportunity to make a great first impression,

My daughter was a patient of Dr.Al Zouhayli for about a year or so. He would have her come in every…read moremonth for a reevaluation, and yet none of her prescriptions had changed stayed exactly the same and she could've got 90 day prescriptions through her mail order pharmacy orders but he would not give her the 90 day script instead he would Insisted on seeing her every 30 days so he could charge another doctors office visit every month. And no matter what time her scheduled appointment time was she always had to wait between 1 to 2 hours before she ever got in to see him. One time she had a 9 o'clock appointment to see him and sat in the waiting room and at 9:15 seen him walk in the door. I would not recommend this doctor if you need a neurologist.

We just love Dr. Al . He has saved our family . He has given us hope and compassion. He gave us…read moremedication to help bring my son from nonverbal to verbal. Has answered all of our questions and concerns. The staff is great very helpful and caring . You may have to wait to see the doctor but it's definitely worth the wait . Definitely recommend to anyone needing a child neurologist.